Potiega Reviews 135

Have shopped with potiega a number of times and each one has been fab! Easy site to navigate, great offers and items delivered when promised. Jewellery is lovely and has a great range to choose from.

I am so pleased with the paw bracelet. It is good value for money and came very quickly. Will definitely order again from this site.

Beautiful necklace.. extremely happy with the service

Got my baby girls name done. Absolutely love it! Wonder gift to myself, and when she’s older lashes can have it.

I placed a order for a personalised bracelet on the 18th of November and delivery was estimated between the 21st-23rd of November.

As I still hadn't received the item on the 24th I sent Potiega an email asking where abouts the order was and I received an email stating that they were unable to do what I had requested saying that I could only add 1 personalised name to the bracelet rather than 3.

Why even have the option to add what names you want personalised when creating your item? And also I find it shocking that Potiega didn't even have the decency to write an email saying that they couldn't do it I had to ask where the item was. If I wouldn't have enquired they'd have just taken the payment and not even got in touch!

AVOID

The necklace I ordered is beautiful, lovely and dainty looking. The customer service has really let the whole experience down though. I received my order with the pink gift pouch and this arrived dirty and with a black mark on. As the necklace is a 40th birthday gift, I have tried contacting Potiega's customer service team on 2 occasions to resolve this issue but I haven't received a response to date. It seems the after sales service is non-existent and for this reason, I wouldn't recommend.

Try to get the correct address even when I e mailed you with the correct address as you requested and still no order arrived,very poor service

The gift arrived earlier than expected so I was pleased. The quality of the jewellery, though I have not physically seen it my self, appears as shown on the website. The two points that didn't make this review a 5 is as follows: 1 Even though it was sent as a gift, Information about gift box pricing was included. 2 There was no detailed card explaining the birthstones, or what the infinity symbol represents. I had to explain it myself. Both these points lessen Brand Image and service delivery.

Good service, beautiful delicate necklace. Will be ideal for our granddaughter's 18th birthday.

Necklace was lovely, represented my son and his family in flowers

Bought for a present, not given yet. Ordering and being kept in touch of delivery times was very good. Cuff links look lovely and in nice box.

Easy to use website with great products at good prices. Order process and payment very straightforward.
I ordered silver initial cufflinks.
Communication was second to none when I needed to check delivery times…. Almost immediate response which was hugely reassuring and true to the company promise delivery was very prompt. Product exactly as described, packaging completely appropriate and delivered with care, I’m thrilled with the whole experience.
Cannot praise this company enough. Very happy customer here and delighted to recommend. 5⭐️

Fast shipping and receiving, no issues navigating the site, and i found what I was looking for quick and efficiently.

Fantastic company items are top quality and value for money love love my purchases

I purchased a Goddess symbol necklace from Potiega; the ordering process was simple, the delivery time reasonable and the necklace itself is perfect, subtly beautiful. The chain has an extension section which allows it to be placed higher or lower on my chest, depending upon what I'm wearing or how I'm feeling. The chain is equally as subtle as the pendant, all in all, I would recommend it to anyone, a truly beautiful piece which I'm so pleased I found.

nicely presented and arrived when said it would i would recommend paying alittle extra and buying from these guys

Initially had some issues getting in contact trying to sort a refund for a gifted item. However, once I was able to speak to someone they explained the delay in communication and sorted the issue for me promptly.

Happy with my purchases, and I am sure my Daughter and Niece will be to, as I bought as gifts!

Loved my necklace exactly what I asked for