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Potiega Reviews 136

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their beauty and how well they are packaged. Many also commend the efficient delivery service and the overall positive experience with customer service, noting prompt responses and helpful communication. However, some customers experienced issues with their orders, such as incorrect personalization or items arriving broken. A few people also mentioned dissatisfaction with the after-sales service, and some noted that delivery took longer than expected or that items were left in insecure locations.

What people talk about most

Product

People report positive experiences with product quality and design. Many customers praise the beautiful,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of items like... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the prompt and swift... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the easy ordering process, quick... See more

Service

Reviewers mention positive feedback about service. Many customers praise the quick and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You had the article I wanted as a nacklace in the style and size that I wanted and at a competitive price point (overall cost of item and postage compared with others). The overall value was great. Th... See more

Rated 5 out of 5 stars

Easy to use website with great products at good prices. Order process and payment very straightforward. I ordered silver initial cufflinks. Communication was second to none when I needed to check... See more

Rated 5 out of 5 stars

Absolutely beautiful piece of jewellery for my husband. The quality is excellent and the personalisation made it even more special. It came in a beautiful gift box with a spare gift pouch for another... See more

Rated 5 out of 5 stars

I purchased a Goddess symbol necklace from Potiega; the ordering process was simple, the delivery time reasonable and the necklace itself is perfect, subtly beautiful. The chain has an extension secti... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing personalised jewellery company!

Absolutely beautiful piece of jewellery for my husband. The quality is excellent and the personalisation made it even more special. It came in a beautiful gift box with a spare gift pouch for another option. I loved that I was able to write a personal note which they sent in a cute little card. Would highly recommend this company.

September 3, 2025
Rated 4 out of 5 stars

I was very pleased with my purchase of…

I was very pleased with my purchase of the cufflinks, I thought they were a little on the small side but we’ll wait to see you at my son has to say.
I did ask that the package be left with a neighbour if I was not in but it was left at my door which was a bit of a security risk
Overall, I think the quality is very good and I am pleased thank you

August 29, 2025
Rated 5 out of 5 stars

Beautiful Necklace

Beautiful Necklace brought for Daughters 21st birthday. Brought one for a 18th birthday gift was really pleased hence why i ordered again.Will definitely shop here again. Quick delivery too.

July 28, 2025
Rated 4 out of 5 stars

Graduation gift.

Product came exactly as described and well packaged. Really nice personalised gift which my son loved. Took a little longer to arrive than expected from initial indicated expected delivery date

June 30, 2025
Rated 3 out of 5 stars

A bit disappointed.

Delivery was prompt but the necklace is very flimsy and the name gets caught up in the chain and it doesnt really sit flat its more of an angle on my neck… maybe it is supposed to sit like it?

June 4, 2025

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