This is my second large order with PouchDirect and I'm just as happy second time around. The pouches are excellent quality, carefully packed and always arrive quickly. I did a lot of research bef... See more
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A very professional company. Attentive to the needs of the customer, what ever the question or query. Adaptable when asked for changes and very kind a restorative when I made a mistake. Efficient d... See more
Company replied
When we placed the order we were advised we would be receiving an email confirmation. This did not happen. We were not sure if the order had been placed and contacted Pouch Direct. Pouch Di... See more
Company replied
SERVICE WAS FAST AND OF HIGH QUALITY !! Small mistake in quantity has been covered immediately !! Very rare... Please continue as we hope to tie up valuable orders. Tigrane TCHERPACHIAN... See more
Company replied
Company details
Written by the company
PouchDirect is an international supplier of high quality stand up pouches, coffee pouches, flat bottom pouches and custom printed pouches for the food and non-food industry.
Contact info
Hoofdstraat 166, 8162 AR, Epe, Netherlands
- 0044 (0)20 7193 7891
- info@pouchdirect.nl
- pouchdirect.co.uk
4.9
Excellent
110 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from PouchDirect
Dear Patrick,
Thank you for your 5-star review! We're glad to hear that you found our customer service quick and efficient. We appreciate your support!
Team PouchDirect
A very professional company
A very professional company. Attentive to the needs of the customer, what ever the question or query. Adaptable when asked for changes and very kind a restorative when I made a mistake. Efficient delivery. All in all a good experience all round. Thank you.
November 4, 2024
Reply from PouchDirect
Dear Angela,
Thank you very much for leaving us this kind review. We really appreciate you take the effort to write this for us. We are looking forward to a long-term partnership.
Team PouchDirect
Reply from PouchDirect
Dear Evrim,
Thank you for taking the time to write us a review. Happy to read you are satisfied with the fast delivery time. Enjoy packing the pouches.
Team PouchDirect
Good amount of product variety.
Fast and reliant service. Good amount of product variety.
August 16, 2023
Reply from PouchDirect
Dear Ivan,
Thank you for leaving this review, it is very valuable to us. We value you as a customer and look forward to a long-term pleasant cooperation.
Kind regards,
Team PouchDirect
Fast, efficient
Fast, efficient, value for money service.
The opportunity to test free samples was especially helpful for me.
September 22, 2023
Reply from PouchDirect
Dear Jonathan,
Thank you for taking the time to leave your feedback. It's nice to read you had a good shopping experience with our company, and we hope to welcome you again soon at PouchDirect!
Team PouchDirect
Quality product delivered fast
July 28, 2023
Reply from PouchDirect
Dear Sergio,
Thank you for taking the time to leave a review. We are happy to hear that your order arrived quickly and are looking forward to seeing you again in our webshop.
Team PouchDirect
Very good quality of products.
February 28, 2023
Reply from PouchDirect
Dear Jakub,
We are very pleased to receive your positive review and hope to welcome you again soon at our website.
Team PouchDirect
Have ordered a few times
Have ordered a few times, good products and fast delivery. Helpfull communication over the phone and by email.
September 2, 2022
Reply from PouchDirect
Dear Paul,
Thank you for your kind words and your 5-star review. We are happy to have you as a customer and are looking forward to doing business with you for a long time.
Team PouchDirect
Order arrived on time thank you
June 29, 2021
Reply from PouchDirect
Dear John,
We are very pleased to receive your positive review and hope to welcome you again soon at PouchDirect.uk!
Team PouchDirect
excellent
I gave an Excellent rating because of fast delivery and very good quality products. Also Pouch direct is always very helpful in chat if I have any trouble.
June 9, 2021
Reply from PouchDirect
Dear Monika,
Thank you for your 5 star review and kind words. We look forward to doing business with you for many years to come!
Team PouchDirect
Reply from PouchDirect
Dear Elisabeth,
We are very pleased to read you are satisfied about our products and quick delivery and hope to serve you again soon on PouchDirect!
Team PouchDirect
Top Service
Great service.
Very friendly people and competetive prices.
Very good communication and easy to deal with.
December 17, 2020
Reply from PouchDirect
Dear Nic,
Thank you very much for taking the time to share your positive shop experience. Reviews like yours help us to make sure that we're meeting the expectations of our customers. We look forward doing business with you for many years to come!
Team PouchDirect
Reply from PouchDirect
Dear Milan,
We would like to thank you for your 5 star review and positive feedback and hope to serve you for many years to come!
Team PouchDirect
Trustworthy
September 3, 2020
Unprompted review
Reply from PouchDirect
Dear Happiness for everyone,
Thank you very much for you review and we hope to serve you again in the near future!
Team PouchDirect
Fantastic service as always
As always easy purchasing process, excellent service, fast delivery and great quality products. A*****
August 21, 2020
Unprompted review
Reply from PouchDirect
Dear Terri,
We would like to thank you for your review and positive words. We look forward to serve you for many years to come!
Team PouchDirect
Great customer service
Great customer service - knowledgable and quick responses
Would definitely recommend and use again
July 21, 2020
Unprompted review
Reply from PouchDirect
Dear Al,
We really appreciate your review, thank you very much! Our main focus is a high standard customer service for our clients. That's why we are glad to hear you are satisfied about this. We look forward to build a long-term business relationship with you!
Team PouchDirect
Reply from PouchDirect
Dear Beatrice,
Thank you for choosing PouchDirect for your packaging needs and your positive review. We look forward to serve you again in the near future!
Team PouchDirect
Always quick delivery and great…
Always quick delivery and great pricing. Used them a few times now and will continue to do so
June 11, 2020
Unprompted review
Reply from PouchDirect
Dear Bob,
Thank you for your nice words and 5 star review. We hope to have the pleasure of doing business with you for many years to come!
Team PouchDirect
Pouch direct are always quick to process our orders
Pouch direct are always quick to process our orders, with very helpful staff always happy to help.
May 19, 2020
Unprompted review
Reply from PouchDirect
Dear Vicky,
Thank you for sharing your experience with us online. We're glad to hear that you appreciate our service. We look forward to assisting you again in the near future!
Team PouchDirect
Reply from PouchDirect
Dear Alexandra,
Thank you very much for your kind review. We're glad you had a positive experience with us and hope to see you back again soon!
Team PouchDirect
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