Pourmoi Reviews 692

Great customer service, lovely friendly correspondence and really helpful! Thank you for excellent service!

Quality gone down hill considerable. Pour Moi Red Rib Jersey Lace Trim Henley Top And Check Trousers Pyjamas Set purchased from Next £45 and after less than 10 washes they are ready for the recycling pile. The ribbed top has shrunk so far it is now almost a crop top. Seams are coming apart and the fabric feels worn and old. Not what I would expect at this price point as disappointing as the pair I purchased the year before are fantastic and still going strong a year later.

I called into the Leeds store in Victoria and was so very impressed with the service I received. The delightful shop manager was exceptionally helpful and I am really pleased with my purchases. I would highly recommend for style too and value for money.

Myself and my daughter visited the Leeds store a couple of weeks ago and couldn't be happier with the help we got in store from all the girls. Beckie made sure we was comfortable with what we were trying on and nothing was too much! We both walked away very happy with our purchases and will be returning very soon.

I was questioning the expiry of a gift voucher I had been given as a present and received a quick and personable response.
My voucher had gone slightly out of date but Sam, who was the customer service advisor dealing with my query, extended the date. As a result, I bought some lovely underwear, spending more than the worth of my voucher, because I was so happy. What a fantastic approach to the customer and to keeping a customer who will always come back to spend more!

First time I have used Pour Moi and it certainly won't be the last. Fantastic quick delivery and very competitive prices. Fit is absolutely fantastic for me, which is not always the case as I am a 16 and very full busted DD. Fabulous!!

Hi,

I'm really not happy. Placed an order online this morning. Used PayPal pay in 3, but then a message came up on the pour moi site sorry there has been a problem processing the payment. Yet the 1st installment has gone out of my account. Really wanted this order.

Hi, I recently placed two orders totaling over £300. As a new customer, I received a 10% discount code. Since I wasn’t sure about the fit, I ordered multiple sizes of sets and bras. However, when I returned the items, the refund was deducted based on the discount, meaning I was charged the full price for the returned items.

For example, I should have received a refund of £145.60, but due to the discount deduction, I only received £133.60. I frequently shop online and have never encountered this practice before—my refunds have always been processed based on the amount I actually paid, including any discounts.
This is a disappointing and unfair policy. I will never order from Pour Moi again!

Great customer service from Sam, thank you. Super fast delivery, easy returns which are free.
A great company with outstanding customer service and lovely, good quality products.

Fantastic customer service by Sam. Great communication and resolved the issue quickly.

These are the nicest larger cup size bras I've found. Some sexy and some super comfy and practical. Good prices. The swimwear is a bit too modest on the bottom for my taste, but it's nice, too. I have several colours of my favourite bras and would order more.

I have purchased from Pour Moi a few times and highly recommend them. Products are excellent quality and the delivery is really speedy. Try them 👌

Went to Pour Moi in Leeds just to get some new bras and was met by Beckie who was absolutely fantastic. She advised the current bras I was wearing were the wrong fitting and helped me find some new. They feel so much better. So much so I left the shop wearing my new bra and binned my old one in the shop! Could not recommend enough.

I ordered from this company and stupidly forgot to apply the discount code I had. Messaged them and lo and behold they did it for me. That’s the kind of customer service you want plus lovely products.

I emailed Pour Moi at 15.30 after buying a swimsuit but it was really uncomfortable I was immediately offered a replacement or refund from Sam,I decided to take the refund and don’t even have to return the item. I am so impressed it is the best customer service I have ever received from initial email to accepting the refund took 8 minutes. Great service

Royal Mail failed to deliver the original item, however when I emailed sales Sam responded very quickly and sent out a replacement straight away.

This was despite Royal mail still saying they held the original order. Very good service.

Tried to order twice. Difficult to figure out where to write the welcome discount. Verified payment details with bank ID twice, but didn’t seem to go through at the last stage. Got scam vibes and didn’t want to try a third time. Crossing my fingers that I am not hacked here.

lovely quality goods great customer sevice . arrived on time will certainly be ordering again for my summer holiday wished I had heard of pourmoi earlier

Lovely products, fast shipping and easy returns, with prompt refunds. Thank you!

Excellent products and excellent service. Rapid responses to my emails and a painless and streamlined process. Thank you again!