Great experience shopping at Power with Taha! He was really helpful, gave amazing advise and helped us make the right choice. Also very friendly and polite. Highly recommend
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See what reviewers are saying
The delivery was really fast, and I got the product, which I ordered based on the product code, however on the website, another product's photo was uploaded which has slightly different features (eg.... See more
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Very professional, personlig, patient service with Martin! It was amazing with the OK connection and advantages. I had no idea about OK other than benzin discount! Telmore too. Martin explained it al... See more
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I bought a TV in 2024, it was broken. I'm offered a compensation in form of a gift card that I cannot spend anywhere else but power.dk. The flagship tv I bought in late 2024 is non-existent now and th... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Falkoner Alle 21, 2000, Frederiksberg, Denmark
- 70338080
3.9
Great
3K reviews
Asks customers to review
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Satisfied customer
I wanted to buy router and I've got immediate help without any complications. Thanks a lot for your support :D.
March 13, 2026
Reply from POWER.dk - Frederiksberg
Hi Filip,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du fik hurtig og problemfri hjælp med at finde den rigtige router. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os.
Det betyder meget for os at vide, at vores team kunne hjælpe dig effektivt og uden komplikationer. Vi stræber altid efter at give vores kunder den bedste service.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
Made somewhat a big decision
Made somewhat a big decision - bought myself a MacBook Air. Came in and right away felt I made a good decision , Hamza from Frederiskbergs centre was really helpful and happy (even though it was 10:15 in the morning ) - good laugh , really good service and good vibes that will probably last until the end of the day ! Lovely store , helpful service and really good price ! Thank you !!! Will make some music now !
March 18, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Pille-Rite,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med dit køb af MacBook Air og den service, du modtog i vores Frederiksberg butik. Det lyder som om vores medarbejder gav dig en rigtig god oplevelse selv så tidligt på morgenen! Vi er glade for, at du følte dig godt tilpas med dit valg og fik en god pris. Håber du får lavet noget fantastisk musik på din nye MacBook!
Alt det bedste, Erik hos POWER! ⚡
I bought a TV in 2024
I bought a TV in 2024, it was broken. I'm offered a compensation in form of a gift card that I cannot spend anywhere else but power.dk. The flagship tv I bought in late 2024 is non-existent now and the equivalent TV is very expensive. However there's a good discount campaign on the 2025 model but it's ending today. I reached out to sales agents and even went to their store, but they couldn't help me neither with ordering the tv paying in a few days when I receive the gift card nor to buy it myself and get compensated later on with the insurance amount.
March 5, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Nerssi,
Thanks for sharing your experience.
That’s a really frustrating situation – especially when your original flagship TV no longer exists, the equivalent model is much more expensive, and you’re stuck with a gift card you can only use at power.dk, samtidig med at et godt kampagnetilbud udløber uden, at du kan få hjælp til at bruge din kompensation fornuftigt. Det er ikke den måde, vi ønsker, at en reklamationssag og efterfølgende køb skal opleves, og det beklager vi meget.
Please contact us at review@power.dk with your name, phone number, order number and a short recap of the case (including the insurance / gift card situation and which TV you’re trying to buy), so we can look into your specific case and see, hvad vi konkret kan gøre for dig.
Best regards
POWER / Christian
The online ordering was fast and…
The online ordering was fast and efficient. However the in store experience was so bad that I would think three times or more before physically going into the store. I quickly got my item but at payment the young woman didn’t say anything to me. She didn’t ask how I wanted to pay. I realized after she just walked away that she had put the amount on the credit card machine. She just walked away without saying anything. I wanted to pay cash so I asked another clerk standing there if I could pay cash. Yes, but I needed to change register. So I pick up the item, walk over to her and was able to pay. I didn’t say anything to the first salesperson who was still doing something behind the counter but this left a really bitter taste in my mouth. I picked Power to purchase my item but next time I will seriously consider going to a local shop even if I have to pay more. PS I worked in an electronics store as my first real job so I know the business and the stress of retail work but no excuse for her poor customer service.
February 28, 2026
Reply from POWER.dk - Frederiksberg
Hi Clarice,
Tak for din feedback om din oplevelse i vores Frederiksberg butik. Det er dejligt at høre, at din online bestilling gik hurtigt og effektivt.
Vi beklager, at din oplevelse i butikken ikke levede op til dine forventninger. God kundeservice er vigtig for os, og vi forstår din frustration over den manglende kommunikation ved betalingen. Det er ikke den oplevelse, vi ønsker, at vores kunder skal have.
Vi sætter pris på din ærlige feedback, da det hjælper os med at forbedre vores service. Selvom du havde en dårlig oplevelse denne gang, håber vi, at du vil give os en chance til at vise dig bedre service i fremtiden.
Alt det bedste, Erik hos POWER! ⚡
We had a very pleasent experience…
We had a very pleasent experience buying a pair of AirPods from Magnus in this store, Jacob helped me afterwards with a microwave
February 18, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Jakob,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse i vores Frederiksberg butik. Det lyder som om vores medarbejdere tog godt imod dig og hjalp dig med at finde det rigtige. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Frederiksberg
Hi Amalia,
Hvor dejligt at høre! Det er fantastisk, at du havde en så god oplevelse hos os i Frederiksberg. Vi sætter stor pris på din feedback og er glade for, at vi kunne hjælpe dig godt.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
My order was given to someone else.
My product was given to someone else.
I ordered an Apple Watch for in-store pickup. I received an email stating the order was being processed and shipped, but none email about my order being ready for collection. Four days later, I received an email stating my product had been picked up and asking for a review.
I initially thought this was an error until I went to the store. After waiting 40 minutes to speak with an employee, they insisted that the item had already been collected and that a valid ID had been shown. They told me to return on Monday to resolve the issue, but even then, they continued to claim I was in the wrong. The situation is still being processed, but I do not understand why I should be responsible for their error in mixing up orders.
February 16, 2026
Reply from POWER.dk - Frederiksberg
Hi Ingrid,
Thanks for your review.
That’s a really unpleasant situation to be in – having your Apple Watch handed out to someone else and then being met with doubt about your story on top of that is absolutely not the kind of customer experience we want to deliver, and I’m really sorry you’ve been through it. No customer should feel responsible for a mix‑up that happens in the store.
It looks like the case has now been resolved between you and the store, which we’re of course glad to hear. We’ll still use your experience as internal feedback to sharpen our procedures around ID check, order hand‑out and communication, so others don’t end up in the same situation.
Best regards
POWER / Christian
Spent one hour to get there incl cost
Spent one hour to get there incl cost
They sent my product that ordered back to the inventory without letting me know in a mail.
Refused offer to send the product to my place.
February 22, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi David,
Thanks for sharing your experience.
Sorry you ended up spending both time and money getting there, only to find out that your ordered product had been sent back to inventory without any prior email notification – that’s really not okay, and definitely not the kind of customer experience we want to give.
Det gør det kun mere ærgerligt, at du heller ikke fik tilbudt at få varen sendt hjem til dig efterfølgende.
We’ll take your feedback with us internally, so we can tighten up both on communication and on how we handle reservations and cancellations going forward.
Best regards
POWER / Christian
it was a great experience with Hamza…
it was a great experience with Hamza Siddiq. He helped me to take the right decision. helped with many information and he has a very good behaviour. I must come again to buy something new.
February 18, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Ragib Hasan,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse i vores butik i Frederiksberg. Vi er glade for, at vores medarbejder kunne hjælpe dig med at træffe det rigtige valg og give dig god information. Det betyder meget for os, at du følte dig godt behandlet. Vi glæder os til at se dig igen, når du har brug for noget nyt!
Alle de bedste, Erik hos POWER! ⚡
Abir was very very helpful and…
Abir was very very helpful and knowledgeable!
February 14, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Abir,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Abir kunne hjælpe dig så godt i vores Frederiksberg butik. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os.
All the best, Erik at POWER! ⚡
Got my online order
Got my online order. Very pleasant and fast customer service. Thanks
February 5, 2026
Reply from POWER.dk - Frederiksberg
Hi Gohar,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du havde en så positiv oplevelse med vores kundeservice og hurtige levering. Vi sætter stor pris på din feedback og er glade for, at alt gik så glat med din ordre. Det betyder meget for os at vide, at vi levede op til dine forventninger!
Med venlig hilsen, Erik hos POWER! ⚡
God Service
February 10, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hej Nikolai,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse i vores Frederiksberg butik. Vores team arbejder hårdt for at give den bedste service, og det betyder meget for os at vide, at vi har levet op til dine forventninger. Vi sætter stor pris på din feedback og ser frem til at betjene dig igen i fremtiden!
Alt det bedste, Erik hos POWER! ⚡
Very good service I only like to shop…
Very good service I only like to shop here
Jacob is amazing help me with all
February 9, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Iga,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du kun handler hos os, og at Jacob har været så hjælpsom. Vi sætter stor pris på din loyalitet og er glade for, at du har haft en så positiv oplevelse i vores Frederiksberg-butik.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Frederiksberg
Hi ALESSANDRA,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du oplevede god service og professionalisme hos os i Frederiksberg. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne leve op til dine forventninger.
All the best, Erik at POWER! ⚡
Perfect god betjening og service
February 1, 2026
Reply from POWER.dk - Frederiksberg
Hej haissam,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en perfekt oplevelse med vores betjening og service i Frederiksberg. Din positive feedback betyder meget for os og vores team.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
God service
January 31, 2026
Reply from POWER.dk - Frederiksberg
Hej Mahmoor,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.
Alt det bedste, Erik hos POWER! ⚡
This has been a great service
This has been a great service. William who helped me was very knowledgeable of the products and offered great service and advice.
January 27, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Tom,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse i vores Frederiksberg butik. Vi er glade for, at du følte dig godt hjulpet med både produktkendskab og service. Sådanne tilbagemeldinger betyder meget for os og motiverer os til at fortsætte med at levere den bedste service.
Alle de bedste, Erik hos POWER! ⚡
I ordered an electric blanket to…
I ordered an electric blanket to collect from the store at Frederiksberg Centre. Yousef helped me out and got my item fast. Excellent service and friendly.
January 27, 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi James,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores team kunne hjælpe dig hurtigt og give dig en så god oplevelse i vores Frederiksberg-butik. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os.
All the best, Erik at POWER! ⚡
Bad feeling after buying
I went to power 3 or 4 times and I bought different things but each time I promise my self to not go there any more, the staff there are not helpful, they don't know much about products and even they don't try to help. I usually don't have any problem with the prices but every time that I buy something from them I have a bad feeling for a week because I feel I didn't get any value, once I asked the staff to please give me a paper receipt and he answered where are you from, I answered and he said so that's why you need a paper receipt. (Actually I feel really really bad after that)
January 20, 2026
Reply from POWER.dk - Frederiksberg
Hi Mohammad
Thank you for your review. We’re very sorry to hear about your experience. We completely understand how frustrating it must have been to visit our stores multiple times and feel that the staff were unhelpful, lacked product knowledge, and didn’t provide the guidance you expected. The situation with the paper receipt is also unacceptable, and we apologize that it left you feeling so poorly treated.
Your feedback is very important to us and will be shared internally so we can improve both customer service and staff training, ensuring all customers feel valued and supported.
We hope your next shopping experience is much better.
Wishing you a great day.
Best regards
Astrid/POWER
Excellent service!!
January 20, 2026
Reply from POWER.dk - Frederiksberg
Hi Brad,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en fremragende oplevelse med os i Frederiksberg. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne levere den service, du fortjener. Din tilfredshed betyder meget for os!
Med venlig hilsen, Erik hos POWER! ⚡
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