I have bought an LG TV today. Redha was amazing at giving the service. His thorough product knowledge and willingness to adapt to my requirements both in technology as well as financially, I truly ap... See more
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Very professional, personlig, patient service with Martin! It was amazing with the OK connection and advantages. I had no idea about OK other than benzin discount! Telmore too. Martin explained it al... See more
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The delivery was really fast, and I got the product, which I ordered based on the product code, however on the website, another product's photo was uploaded which has slightly different features (eg.... See more
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William at power Frederiksberg centre helped me with my laptop purchase and stopped me right before I made a bad buy, he recommended a pc that suited me and my needs. Very happy for his quick servi... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Falkoner Alle 21, 2000, Frederiksberg, Denmark
- 70338080
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Super long time for delivery
Super long time for delivery, delay, experience in the shop also bad for
Pickup and when trying to buy it there initially also bad
December 8, 2025
May use AI-assist with repliesRead more
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Fast,the website is easy to use.
Fast,the website is easy to use.
You can pick up your good in the next 7 hours.
November 29, 2025
Reply from POWER.dk - Frederiksberg
Hi michael,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du synes vores hjemmeside er nem at bruge, og at du var tilfreds med den hurtige service. Vi arbejder hårdt på at gøre oplevelsen så smidig som mulig for vores kunder, så din positive feedback betyder meget for os. Det glæder os også, at du kunne afhente dine varer så hurtigt!
Med venlig hilsen, Erik hos POWER! ⚡
Terrible experience
Terrible experience. I had to wait in one line fpr 15mins just to find out that there they do not deliver orders even though there were no signs.
Then waited another 5min in another line then to be told that me order has not arrived even when I clearly showed the message I received that my order is ready for a pick up. The staff was completely not customer-friendly.
I was told that I need to wait again for some other message. Then at last, the next day I received an email that my order was delivered to me. Unbelievable...
December 1, 2025
Reply from POWER.dk - Frederiksberg
Hi Gerardo,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er tilfreds med alt, og at tingene er i god stand. Din positive feedback betyder meget for os.
All the best, Erik at POWER! ⚡
Tak til William for venlig og god…
Tak til William for venlig og god betjening, samt virkelig god service og rådgivning.
November 28, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hej M. Møller,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du fik så god service og rådgivning. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os.
Alt det bedste, Erik hos POWER! ⚡
William at power Frederiksberg centre…
William at power Frederiksberg centre helped me with my laptop purchase and stopped me right before I made a bad buy, he recommended a pc that suited me and my needs.
Very happy for his quick service and clear explanations.
I would highly recommend him to any walk-in customer.
November 25, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Elroy,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at William i Frederiksberg kunne hjælpe dig med at finde den rigtige laptop til dine behov. Vi er glade for, at hans ekspertise og hurtige service gjorde en forskel for dig. Det betyder meget for os, at du vil anbefale ham til andre kunder. Alle de bedste, Erik hos POWER! ⚡
Expect the worst customer service
I always expect the worst customer service when I go to any Power location. And this time also lived up to those expectations. Staff not present to help, and when you did find someone, you were fed the “This isn’t my area” line, and they were gone before you could ask if they could find someone for you (heaven forbid they offer that before even being asked). When you do manage to have more than a one sentence conversation, they’re dismissive, unhelpful, and full of excuses - to the point that you apologize to them because you feel as if you’ve inconvenienced them.
Two stars (and not just one) because they had the cheapest price of the item I wanted.
November 19, 2025
Indkøb
Click and collect virker, dog er der AL for lang ventetid for at få varen udleveret.
Stod i over 20 min og ventede 😡
November 15, 2025
Reply from POWER.dk - Frederiksberg
Hej Helle,
Tak for din feedback om din oplevelse i vores Frederiksberg butik. Det er ærgerligt at høre, at du oplevede en lang ventetid på over 20 minutter ved afhentning af din Click & Collect ordre.
Vi stræber efter at gøre afhentningsprocessen så hurtig og smidig som muligt, og din oplevelse lever ikke op til vores standarder. Lange ventetider kan forekomme i travle perioder, men vi arbejder konstant på at forbedre vores service.
Tak fordi du tog dig tid til at dele din oplevelse med os. Din feedback hjælper os med at blive bedre.
Alt det bedste, Erik hos POWER! ⚡
Good items and best quality
Good items and best quality
I comber all but this one is the good
October 27, 2025
Reply from POWER.dk - Frederiksberg
Hi Khalid,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er så tilfreds med kvaliteten af vores produkter. Det betyder meget for os, at du har valgt POWER, og at vi har kunnet leve op til dine forventninger.
Vi sætter stor pris på din positive feedback og håber, du vil fortsætte med at handle hos os i fremtiden!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Frederiksberg
Hi Shahab,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores service i Frederiksberg. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service muligt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Absolutely the worst experience you can…
Absolutely the worst experience you can get as a customer. I had a product that had stop working as intended. I hand it in within the warranty. To do that the force you to sign a document saying if it is not a part of the warranty they can charge you telling you that it never happens that you get charged the fee. They then claimed that due to a bit of dirt of the product and normal use it is not cover within the warranty and they charge you a fee. This product was not damaged in a way that could course the issue with the product in NO SHAPE OR FORM! They just look for an excuse to charge you a fee. I CAN NOT recommend buying ANY kind of products from POWER. Totally scam.
October 28, 2025
Unprompted review
Best customer service
Good discounts and nice packages were offered by Mohammad A
October 24, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Christine,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse i vores Frederiksberg butik. Vi er glade for, at du var tilfreds med kundeservicen og de tilbud, du fik. Det betyder meget for os at vide, at vores team leverede den service, du fortjener.
Alt det bedste, Erik hos POWER! ⚡
Empty Boxes (2018)
Back in 2018, I bought a pair of earbuds from Power and went about my day. I sat down in the main area of the shopping center to unpack them — and the box was completely empty. I went back to the store, and while the staff didn’t say I’d taken them out myself, the looks I got made it pretty clear they didn’t believe me.
They called over the manager, which was fine by me. I asked if they could bring out another pair and open it in front of me, just to check. The manager seemed pleasant enough, but it was still an uncomfortable situation — I could tell they all thought I was being dishonest.
Then they opened the replacement box… and it was empty too. Sealed and everything. They brought out a whole stack after that, and after two more empty boxes, they finally just gave me a refund. I haven’t been back since. I am giving them three stars because, before this, they'd treated me well enough, and they did give me a refund. I just can't recommend their small electronics as the boxes may be empty.
October 25, 2024
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Ais,
Tak for din feedback om din oplevelse i vores Frederiksberg butik. Det lyder som en meget frustrerende situation, og jeg kan godt forstå, hvorfor det har påvirket dit indtryk af os.
Det er godt at høre, at vores team behandlede dig godt før denne hændelse, og at de til sidst løste situationen med en refund. Vores specialistteam har modtaget denne feedback og vil videregive den internt til gennemgang.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os, da det hjælper os med at forbedre vores processer.
Alt det bedste, Erik hos POWER! ⚡
Great service from William
Great service from William — friendly, professional, and helped me get a great deal on my new compute
October 14, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Kornelia,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at William gav dig en så god oplevelse med venlig og professionel service. Vi er glade for, at du fik en god handel på din nye computer. Sådanne positive tilbagemeldinger betyder meget for os og vores team.
Alt det bedste, Erik hos POWER! ⚡
HP 65W USB-C AC adapter
The delivery was really fast, and I got the product, which I ordered based on the product code, however on the website, another product's photo was uploaded which has slightly different features (eg. Two USB C ports instead of one). Although I was lucky and the delivered product is usable, but this deviation from picture could have gone worse.
September 30, 2025
Reply from POWER.dk - Frederiksberg
Hi Bálint,
Thank you for bringing this product information discrepancy to our attention. I can see that while you received the correct HP 65W USB-C adapter based on the product code you ordered, the website displayed an image of a different adapter with two USB-C ports instead of one.
This type of image mismatch is exactly what we need to correct to ensure other customers have accurate information when making their purchases.
I can help you get this corrected. To process your report effectively, I'll need you to provide:
1. **The specific webpage URL** where you found the incorrect image
2. **Screenshots of the webpage** showing the incorrect image, if you still have access to it
Once you provide these details along with your order reference number Web-224484291, I'll forward your report to our product content team. They will review the reported information, check for discrepancies, and make the necessary corrections to ensure the image matches the actual product.
We strive to correct reported information as quickly as possible after thorough verification. Your feedback helps us maintain accurate product information for all customers, and I appreciate you taking the time to report this issue.
Great customer service
I had a great experience buying my new laptop. Abir was extremely helpful, he took the time to explain all the different options, answered my questions with patience, and was very kind throughout the process. I really appreciated his support, and it made the purchase smooth and stress-free.
October 1, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Asimina,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse med købet af din nye laptop. Vi er glade for, at vores medarbejder kunne hjælpe dig med at finde den rigtige løsning og gjorde processen nem og stressfri for dig. Din feedback betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Alt det bedste, Erik hos POWER! ⚡
The guy in the front Gabriel was very…
The guy in the front Gabriel was very helpful.
September 24, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Ishan,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Gabriel gav dig en så god oplevelse i vores Frederiksberg butik. Vi sætter stor pris på, når vores medarbejdere gør en forskel for vores kunder.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Frederiksberg
Hi Md Tamim Hossain,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en fremragende oplevelse med os. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med andre kunder.
Alt det bedste, Erik hos POWER! ⚡
Thanks a lot to August for some very…
Thanks a lot to August for some very good help and a good offer on some headphones
September 17, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Senad,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at August kunne hjælpe dig med at finde et godt tilbud på hovedtelefoner. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os.
All the best, Erik at POWER! ⚡
magnus og azaan gav så god en service
magnus og azaan gav så god en service! klar anbefaling
September 9, 2025
Unprompted review
Reply from POWER.dk - Frederiksberg
Hej Konrad,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Magnus og Azaan gav dig så god service i Frederiksberg. Vi sætter stor pris på din klare anbefaling og er glade for, at du havde en positiv oplevelse hos os.
Alt det bedste, Erik hos POWER! ⚡
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