POWER.dk - Glostrup Reviews 4,691

TrustScore 4 out of 5

3.8

Hovedvejen 197, 2600 Glostrup, DK


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Rated 5 out of 5 stars

I went to get a vacuum cleaner in Glostrup and a super nice salesperson called Matias H (he approved me writing his name) helped me and made sure I got what I needed. Splendid customer service, am... See more

Company replied

Rated 4 out of 5 stars

This was my first experience to buy this kind of big technological product in abroad, thus I was nervous. I reserved my iPhone online and went to the branch to complete my order. The staff were kind a... See more

Company replied

Rated 5 out of 5 stars

Det var en super fin behandling og meget professionel rådgivning som ekspedient kunne give os. Han er et stort plus for Power. 1000 tak fra os 👍🤗

Company replied

Rated 1 out of 5 stars

Hi, I had buy Xiaomi Redmi C (4/128) which I had battery problem as phone consume too much battery using the YouTube & web surfing. I ask power glostrup office to change the mobile as buy 2 days ago... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Hovedvejen 197, 2600, Glostrup, Denmark

  • 70338080

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Customer supporr

November 18, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Sanjeewa,

Tak for din 5-stjernede anmeldelse! Det glæder os enormt at høre, at du har haft en fantastisk oplevelse med os i Glostrup.

Alt det bedste, Erik fra POWER! ⚡

Rated 5 out of 5 stars

👍👋💪👋👋

👍👋💪👋👋
Very good service 😁

November 20, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Mitrea,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en rigtig god oplevelse med vores service. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Online order

Good service and very simple when you buy online and pick up at the shop when you know what want.

November 6, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Khawar,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en god oplevelse med at bestille online og afhente i butikken. Vi sætter stor pris på, at du synes processen var enkel og smidig. Din feedback betyder meget for os og motiverer os til at fortsætte med at levere den bedste service. Alle de bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Super service

Super service

November 2, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Carsten,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en super oplevelse med os i Glostrup. Vi sætter stor pris på din feedback og er glade for, at vi kunne levere den service, du fortjener.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

I bought 2 headphones and they give me…

I bought 2 headphones and they give me a good customer service.

October 23, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Samith,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er tilfreds med dine nye hovedtelefoner og vores kundeservice. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

God of service

God of service

October 10, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Danial,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne leve op til dine forventninger.

Alt det bedste, Erik hos POWER! ⚡

Rated 4 out of 5 stars

Nice service

October 7, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Mcdrile,

Tak for din positive anmeldelse! Det er fantastisk at høre, at du har haft en god oplevelse med vores service i Glostrup. Vi sætter stor pris på din feedback, og det betyder meget for os at vide, at vi har leveret den service, du forventede.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

I am very happy with Power

I am very happy with Power. Power's service is excellent. The work they do and the people there are also very good. Therefore, I think I will do my shopping with Power in the future.

September 27, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Mohammed,

Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du er så tilfreds med vores service og medarbejdere. Vi sætter stor pris på din tillid og glæder os til at betjene dig igen i fremtiden.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Power meets the needs of all classes of people

My name is Rita,an international student from Cameroon,in Africa.Studying at SDU Odense. I needed a laptop for my studies.When I got to power ,I was amaze at their prices,They have something for everyone.I was able to get a good laptop,very affordable and the customer service was Great.I took some good pictures and will love to share with the marketing department of powers.Contact me if interested

September 7, 2025
Unprompted review
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Rita,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du fandt den perfekte laptop til dine studier, og at vores kundeservice levede op til dine forventninger.

Det er fantastisk, at du gerne vil dele billeder med vores marketingafdeling. Vores specialistteam har modtaget denne feedback og vil videregive den internt til gennemgang.

Alle de bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Super god service

Super god service

August 18, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej Elsie,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en super god oplevelse med vores service i Glostrup. Vi sætter stor pris på din positive feedback, og det betyder meget for os at vide, at vi har levet op til dine forventninger. Vores team arbejder hårdt for at levere den bedste service til alle vores kunder.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

🙏🙏🙏🙏

I went to get a vacuum cleaner in Glostrup and a super nice salesperson called Matias H (he approved me writing his name) helped me and made sure I got what I needed. Splendid customer service, amazing speaking tone although I did not speak Danish. Made sure I was well informed and even showed me how to use it.

Thank you so much for an amazing experience Matias & next time I will definitely come back to the same store and same salesperson 🙏

Would appreciate it if this review was sent to the store manager and credit was given to the salesperson 😊

August 17, 2025
Unprompted review
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Ya,

Thank you for your wonderful review! We are delighted to hear about your positive experience at our Glostrup store. This is exactly the kind of service we strive to provide to all our customers, regardless of language. Your feedback about the helpful guidance and demonstration of the vacuum cleaner is greatly appreciated.

We have noted your positive feedback, and our specialist team will pass this on internally for review.

All the best, Erik at POWER! ⚡

Rated 5 out of 5 stars

Very easy

A very fast and easy shopping experience. Also, the staff in the store are friendly and polite. Thank you very much, I will definitely come back again.

August 12, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Bratan,

Thank you for your wonderful review! We are delighted to hear about your fast and easy shopping experience with us. Your positive feedback about our store staff's friendliness and politeness means a lot to us.

We look forward to welcoming you back again!

All the best, Erik at POWER! ⚡

Rated 4 out of 5 stars

Customer service is very good

Customer service is very good. There are no que number is make me bother. If have que number then this is very good for customer.

August 14, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Md. Humaiun Kobir,

Thank you for your wonderful 4-star review! We are delighted to hear about your positive experience with our customer service. Your feedback about implementing a queue number system is valuable and will help us enhance our service further.

All the best, Erik at POWER! ⚡

Rated 1 out of 5 stars

Still waiting to get my order since 3rd of August.

Why should I give a good feedback for something I ordered as click/collect on 3rd of August and still I am waiting a message to get it. But you already collected the money for something you didn't deliver. We do click/collect because we want the goods asap and not wait for +10 days.

August 6, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Vangelis,

Thank you for sharing your feedback about your Click & Collect order experience. You're right that Click & Collect orders should be ready much sooner - typically within 30 minutes for in-stock items, or 2-5 business days if the item needs to be delivered from our central warehouse.

Let me help you with your delayed order. Here's what you can do to check your order status:

1. Log in to your MyPOWER account
2. Go to the "Purchases" tab
3. Click "Track your order" to see the current status

If you need more time to collect your order once it arrives, we can arrange an extension of the reservation. For prepaid orders like yours, you typically have 7 days to collect once the order is ready.

All the best,
Erik at POWER! ⚡

A specialist will review this further and contact you soon. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Bad customer services by the sale…

Bad customer services by the sale assistant… he was rude and was not willing to help me despite the fact waited for long time with the hope that sale assistant would help me on finding the specific JBL 720BT headphones.. unfortunately I could not get his name but infact had a worst experience in Glostrup shop … in future I would always avoid to buy any item from POWER Glostrup .

August 5, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Faisalbabar,

We take feedback about customer service very seriously, and it's concerning to hear about your interaction at our Glostrup store. Our specialist team has received your feedback and will review it internally to ensure we maintain high service standards across all our stores.

We aim to provide excellent customer service at every location, and the experience you described does not reflect our values. Your feedback helps us improve our service quality and training procedures.

While we understand your frustration about the wait time and the assistance you received, we still hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

Thank you power for your service and…

Thank you power for your service and support I like the most because the price is affordable for us and their are so many electronics devices for sale and we found everything in power so like 👍 the most

July 30, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Sabitri,

Tak for din fantastiske anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse med vores sortiment og priser. Det er netop vores mål at tilbyde et bredt udvalg af elektronik til konkurrencedygtige priser, så alle kan finde det, de søger hos os.

Med venlig hilsen, Erik fra POWER! ⚡

Rated 5 out of 5 stars

It was excellent help and support by…

It was excellent help and support by the sales staff person at the time

July 18, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Nck,

Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du fik fremragende hjælp og support fra vores salgspersonale i Glostrup. Din positive oplevelse betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele den. Vi stræber altid efter at give den bedste service til vores kunder.

Med venlig hilsen, Erik fra POWER! ⚡

Rated 1 out of 5 stars

Worst customer service.

I went to POWER in Glostrup on Friday, July 11, 2025, to buy a dishwasher for my kitchen. I brought some images and a short video of the area under the sink to give them an idea of my kitchen setup. After reviewing the video, they told me there would be no problem installing the dishwasher. Based on that, the salesperson immediately placed the order.

I told them that I had no experience with installing a dishwasher and asked, "Do you offer any installation service?" They replied, "Yes, it costs 999 kr for delivery and installation in your kitchen." I agreed to this.

Today, Tuesday, July 15, 2025, they came to deliver and install the dishwasher. However, after inspecting the kitchen sink, the technician said a ballofix valve was missing, so he could not proceed with the installation. He suggested I contact a VVS technician to install the ballofix and also informed me that I needed permission from the housing company before proceeding.

As a result, I decided to return the dishwasher and went back to POWER in Glostrup. Unfortunately, their attitude had completely changed. They told me it was my fault, and I should have known about the ballofix requirement. I kept explaining that I had shown images and a video of my kitchen sink area to their colleague before purchasing the dishwasher, but he would not listen. He behaved rudely and refused to refund the full amount. They kept repeating that it was my fault and that I had to pay for it.

July 12, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Alamgir,

Vi har modtaget din tilbagemelding om din oplevelse med køb og levering af opvaskemaskine. Det lyder som en frustrerende situation, særligt når du havde været omhyggelig med at vise billeder og video af dit køkken på forhånd.

Vores specialistteam har modtaget denne feedback og vil gennemgå den internt. Vi ønsker at gøre det nemmere for vores kunder, og din oplevelse hjælper os med at forbedre vores kommunikation i butikken.

Du kan vælge at få en ny installationstid, når de tekniske forhold er på plads. Alternativt kan du få refunderet beløbet for installations- og udpakningstjenesten. Du har tre dage til at give os besked om dit valg. Hører vi ikke fra dig inden for denne periode, refunderer vi automatisk installationsgebyret.

Vi sætter stor pris på din grundige beskrivelse af forløbet. Det hjælper os med at blive bedre til at vejlede vores kunder fremadrettet.

Rated 5 out of 5 stars

Good service

Good service
Fully appreciation

June 29, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej Zehra!

Thank you for your wonderful review! 😊

I'm delighted to hear that you received good service and fully appreciated your experience with us. Your satisfaction means a lot, and we’re glad we could meet your expectations.

We look forward to serving you again in the future!

Have a great day!

Best regards,
Christian/POWER

Rated 5 out of 5 stars

Excellent customer service as well as…

Excellent customer service as well as quality products...

June 22, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

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