POWER.dk - Glostrup Reviews 4,691

TrustScore 4 out of 5

3.8

Hovedvejen 197, 2600 Glostrup, DK


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See what reviewers are saying

Rated 5 out of 5 stars

I went to get a vacuum cleaner in Glostrup and a super nice salesperson called Matias H (he approved me writing his name) helped me and made sure I got what I needed. Splendid customer service, am... See more

Company replied

Rated 4 out of 5 stars

This was my first experience to buy this kind of big technological product in abroad, thus I was nervous. I reserved my iPhone online and went to the branch to complete my order. The staff were kind a... See more

Company replied

Rated 5 out of 5 stars

Det var en super fin behandling og meget professionel rådgivning som ekspedient kunne give os. Han er et stort plus for Power. 1000 tak fra os 👍🤗

Company replied

Rated 1 out of 5 stars

Hi, I had buy Xiaomi Redmi C (4/128) which I had battery problem as phone consume too much battery using the YouTube & web surfing. I ask power glostrup office to change the mobile as buy 2 days ago... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Hovedvejen 197, 2600, Glostrup, Denmark

  • 70338080

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

God service

God service

June 20, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej!

Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!

I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!

Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊

Du ønskes en dejlig dag!

De bedste hilsner,
Astrid/POWER

Rated 1 out of 5 stars

Ordered new, but got second-hand product

Power shops are always a little less clean and neat than their largest competitor’s. That would be okay if they provided a better value for money. However, when I picked up a new universal laptop charger, sold to me for full price online without it being presented as “opened box” or “used” product, I have noticed (first when I came home, as I was in a hurry), that the box had been previously open and then resealed by the shop, indicated by a green tape. I needed the charger then and there, so I haven’t returned it. But I think discount was in order… especially because it had not been indicated anywhere when ordering the item.

June 19, 2025
Rated 5 out of 5 stars

Fast service

Fast service

June 12, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Good service the salesman was very kind…

Good service the salesman was very kind and helpful u can take your time when buying product they don’t rush or force you to buy and leave instead they help u will all the details abd information regarding products

May 21, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 1 out of 5 stars

Jeg betalt for levering og installering…

Jeg betalt for levering og installering men maskinen var leveret men ikke installeret.

May 19, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej Rhita,

Jeg kan se, at du har betalt for både levering og installation, men at maskinen kun blev leveret uden at blive installeret.

Du har følgende muligheder:

1. Book en ny installationsaftale:
- Dette vil medføre et gebyr svarende til din oprindelige leveringsomkostning
- Før du booker ny tid, skal du sikre at:
* Alle elektriske krav er opfyldt
* Alle VVS-krav er opfyldt
* Nødvendigt forarbejde er udført

2. Modtag refundering:
- Du kan vælge at få refunderet installations- og udpakningsservicen
- Vi anbefaler i så fald at arrangere installation gennem relevante fagfolk

Du har 3 dage til at informere os om din beslutning. Hvis vi ikke hører fra dig inden for denne periode, vil vi automatisk behandle en refundering for installationsservicen.

Hvilken løsning foretrækker du?

En specialist vil se nærmere på dette og vende tilbage snarest. Vi sætter pris på din tålmodighed og forståelse.

Rated 5 out of 5 stars
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Vi er virkelig glade for at høre, at vi kunne leve op til dine forventninger! Din tilfredshed er vores største prioritet, og vi ser frem til at se dig igen snart.

De bedste hilsner,
Andreas / POWER

Rated 5 out of 5 stars

I recommend this Bluetooth for…

I recommend this Bluetooth for everyone,it very good.I will buy more for my friends.

April 26, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Tak fordi du deler din oplevelse. Vi er begejstrede for at høre, at vi har imødekommet dine forventninger. Vi håber at kunne fortsætte med at gøre dine besøg hos os mindeværdige.

De bedste hilsner,
Andreas / POWER

Rated 1 out of 5 stars

Normal its bad deal

April 8, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Peshal,

Thank you for your review.

I'm sorry to hear that you feel the deal with us was not satisfactory. We strive to provide value and a positive experience for our customers, and I apologize if we fell short in your case.

Your feedback is important to us, and we would like to understand more about your experience to see how we can improve. Please feel free to provide more details so we can better address your concerns.

Thank you for taking the time to share your thoughts with us.

Best regards,
Jacob / POWER

Rated 5 out of 5 stars

Is super good

Is super good

April 4, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Tusind tak for din positive anmeldelse! Det glæder os, at vi kunne leve op til dine forventninger. Vi værdsætter din feedback og ser frem til dit næste besøg.

De bedste hilsner Andreas / POWER

Rated 5 out of 5 stars

❤️❤️❤️❤️ go service

Super service 💪

March 25, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej!

Dine strålende 5 stjerner har sat et stort smil på vores ansigter! 😊
Vi er dybt taknemmelige for din positive energi og vil gøre alt for at sikre, at du altid får en fantastisk oplevelse hos os. ⭐⭐⭐⭐⭐

De bedste hilsner
Michelle/POWER

Rated 5 out of 5 stars

Were Good!!

Were Good!!! 👍

March 5, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej

Stor tak for din anmeldelse og for de herlige stjerner!

I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃

Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERkøb! 🤞🧡

De bedste hilsner
Zaineb/POWER

Rated 5 out of 5 stars

very helpful

March 2, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej

Stor tak for din anmeldelse og for de herlige stjerner!

I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃

Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERkøb! 🤞🧡

De bedste hilsner
Zaineb/POWER

Rated 2 out of 5 stars

Disappointing experience with the Click and Collect service

On February 14th and 17th, I placed two separate Click and Collect orders at your Glostrup branch, receiving confirmation on the 19th that they were ready. Upon visiting, only one item from the February 17th order was available; the other required a trip to your Ishøj branch. I retrieved that item, but was informed that my February 14th order, also designated for Glostrup Click and Collect, must be collected there. A return trip to Glostrup revealed the item was in stock, but I was told I'd receive notification of its arrival. I have yet to receive this notification, despite the item's availability at other branches.

February 20, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Mohammad,

Thank you for your feedback and for sharing your experience with us. I apologize for the inconvenience you've faced with your Click and Collect orders at our Glostrup branch.

It's certainly not the level of service we aim to provide, and I understand your frustration with having to make multiple trips and not receiving timely notifications. We strive to ensure a smooth and efficient process for all our customers, and it's clear that we fell short in this instance.

I will take your feedback into consideration and ensure that management is informed about the situation. We are working hard to improve our processes to prevent similar issues in the future.

If there's anything more we can do for you regarding this matter or if you have further questions, please feel free to contact us. We hope for an opportunity to restore your trust in us.

Wishing you all the best moving forward.

Best regards,
Christian / POWER

Rated 4 out of 5 stars

Good shopping experience

I recently bought an electric toothbrush online, and the experience was great! The delivery was on time. The website was very user-friendly and easy to navigate, making the shopping process smooth. The customer care team was exceptionally helpful—they assisted me via chat and guided me in shortlisting the right product for my needs. Overall, I’m very satisfied with my purchase and the service provided. Highly recommend!

February 3, 2025
Unprompted review
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hello Naveed,

Thank you for your wonderful review! 😊

We're thrilled to hear that your experience buying an electric toothbrush online was great and that the delivery was on time. It's fantastic to know that you found our website user-friendly and easy to navigate, making your shopping process smooth.

We're especially pleased that our customer care team could assist you via chat and help you find the right product for your needs. Your satisfaction is our top priority, and we're delighted to have met your expectations.

We truly appreciate your recommendation and look forward to welcoming you back to POWER!

Have a fantastic day 🌟

Best regards,
Louise / POWER

Rated 4 out of 5 stars

iphone click and colllect

This was my first experience to buy this kind of big technological product in abroad, thus I was nervous. I reserved my iPhone online and went to the branch to complete my order. The staff were kind and attentive. They suggested to buy screen protector with a discount and phone cover. The only negative thing I can say that still the accessories are really expensive, even if I don't think to buy immediately, I felt I need to buy it. Anyway, I hope I can use my iPhone for many years without any problem. Thanks for the comfortable services.

February 6, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Busra 😊

Thank you for your review.

I'm glad to hear that your first experience buying a big technological product abroad was positive and that our staff were kind and attentive. It's great to know that you felt comfortable during the process.

I understand your concern about the cost of accessories, and I appreciate your feedback on this matter. We strive to offer competitive prices and will take your comments into consideration as we continue to improve our offerings.

If there's anything more we can do for you or if you have any questions in the future, please don't hesitate to contact us directly. We hope you enjoy using your iPhone for many years without any issues. ⚡️

Best regards,
Christian

Rated 1 out of 5 stars

I have been charged for product i have…

I have been charged for product i have never received trying to contact shopI got message about call in 24 hours from customer support and receive no call.

January 23, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hi Grzegorz,

Thank you for your review.

I'm sorry to hear that you've been charged for a product you haven't received and that you haven't received a follow-up call from our customer support. This is certainly not the experience we want our customers to have, and I apologize for any inconvenience this has caused.

We will contact the store directly to ensure that your case is prioritized and resolved as soon as possible. Your feedback is important to us, and we're committed to addressing this issue promptly.

Im happy to hear you came to a solution with the store. ⚡️

Best regards,
Christian

Rated 5 out of 5 stars
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hello Zaheer😊

Thank you for your wonderful review!

I'm delighted to hear that you experienced good customer service and found our prices to be competitive. We strive to provide the best possible experience for our customers, and it's great to know we met your expectations! 🌟

We look forward to welcoming you again soon.

Wishing you a fantastic day!

Best regards,
Louise

Rated 1 out of 5 stars

sms og mail terror efter handeln

God produkt og god handel, men irriterende at power ikke stopper med at sende sms og mail for at bliver bedømt på trustpilot.

January 7, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej Sven,

Tak for din feedback!

Det er dejligt at høre, at du er tilfreds med produktet og handlen. Dog beklager jeg, at du har oplevet at modtage for mange beskeder om at give en vurdering på Trustpilot.

Vi værdsætter dine ord og ønsker at forbedre vores måde at indhente feedback på, så det ikke føles påtrængende. Jeg vil tage din oplevelse til efterretning for at sikre, at vi respekterer vores kunders ønsker om, hvordan og hvornår de vil give feedback.

Tak fordi du informerede os om dette. Vi håber at kunne give dig en endnu bedre oplevelse i fremtiden uden unødig kontakt.

Venlige hilsner,
Louise

Rated 5 out of 5 stars

Very good very god

Very good very god

January 3, 2025
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hej Leyla,

Thank you for your feedback!

It's wonderful to hear that you found your experience with us very good. We strive to provide the best service possible to all our customers. 😊

We look forward to welcoming you back to POWER again!

Best regards,
Louise

Rated 5 out of 5 stars

A nice shop to visit

A nice shop to visit. Their staffs are friendly

December 29, 2024
POWER.dk - Glostrup logo

Reply from POWER.dk - Glostrup

Hello Kayode,

Thank you for your lovely review! 😊

We're delighted to hear that you find our shop a nice place to visit and that our staff are friendly. We always aim to create a welcoming atmosphere for our customers. 🙌

We look forward to welcoming you back soon – we're here to help anytime!

Have a fantastic day!

Best regards,
Louise

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