Frederik from the Horsens store was so helpful, friendly, and accommodating. He knew exactly what he was doing, and made my shopping experience a pleasure!! You are Blessed to have him working for “Po... See more
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We had a really good experience buying an Ipad from Power Horsens. The employee, Mohammed A, was really nice, offered us some water and tried to make the best offer with discounts and everything. Defi... See more
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After i spend about 10.000kr in cash, went next day to Power Horsens to change a product, which I was not satisfied price 899kr, to something more expensive and higher quality price over 2800kr, th... See more
Company replied
Even though the store was closed, the ordered goods were available for collection the next day. I received information about it very quickly. There were no problems with reception.
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Grønlandsvej 3c, 8700, Horsens, Denmark
- 70338080
3.9
Great
3K reviews
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Fin service.
November 22, 2023
Reply from POWER.dk - Horsens
Tusind tak for de strålende stjerner! 🌟 Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Oliver
Kundeservice, POWER
Always happy to deal whit Power Horsens.
November 22, 2023
Reply from POWER.dk - Horsens
Vi vil gerne takke dig for de fantastiske stjerner! 🌟 Din positive vurdering bringer virkelig smil på vores ansigter 🙌 Vi er glade for at høre, at du har haft en god oplevelse hos os i POWER 🤩
Din feedback betyder utrolig meget for os og vi værdsætter alle kommentarer og input fra vores kunder.
Tak for at vælge Power, og vi glæder os til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗
De bedste POWER hilsner
Nina
Kundeservice, POWER
Good product
November 22, 2023
Reply from POWER.dk - Horsens
Tusind tak for de skønne stjerner! 🌟 Din positive vurdering glæder os virkelig 🙌 Vi er så glade for at høre, at du har haft en god oplevelse hos os i POWER 🤩
Din feedback betyder meget for os, da den hjælper os🙌 Vi sætter stor pris på hver eneste kommentar og input fra vores kunder.
Tak for at vælge Power, og vi glæder os til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗
De bedste POWER hilsner,
Sophie
Kundeservice, POWER
God service
November 22, 2023
Reply from POWER.dk - Horsens
Tusind tak for de skønne stjerner! 🌟 Din positive vurdering glæder os virkelig 🙌 Vi er så glade for at høre, at du har haft en god oplevelse hos os i POWER 🤩
Din feedback betyder meget for os, da den hjælper os🙌 Vi sætter stor pris på hver eneste kommentar og input fra vores kunder.
Tak for at vælge Power, og vi glæder os til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗
De bedste POWER hilsner,
Sophie
Kundeservice, POWER
Click and Collect hos Power fungerer…
Click and Collect hos Power fungerer tilfredsstillende.
Udlevering tog få minutter for enmeget venlig og smilende ekspedient.
November 20, 2023
Reply from POWER.dk - Horsens
Hej Niels,
Det er fantastisk at høre, at vores Click and Collect-service fungerede tilfredsstillende for dig, og at udleveringen var hurtig med en venlig ekspedient. 🤩
Vi skal gøre hvad vi kan for at leve op til dine forventninger i fremtiden også 🧡
De bedste hilsner,
Michelle/POWER
Reply from POWER.dk - Horsens
Hej Didem👋
Det varmer vores POWER🧡 at læse, om din tilfredshed med denne handelsoplevelse og håber, at din nye vare spreder en masse glæde i din hverdag!
Vi glæder os til at se dig igen og du ønskes en herlig dag 🧡🤞
De bedste hilsner
Jonas/POWER
Super service
November 5, 2023
Reply from POWER.dk - Horsens
Hej Ole,
Tak for ⭐⭐⭐⭐⭐
Skønt at læse, om din tilfredshed med denne handel.
Vi ser frem til at byde dig velkommen igen og ønsker dig en fantastisk dag 🙏🧡
De varmeste hilsner
Jennifer/POWER
Helpful staff
October 23, 2023
Reply from POWER.dk - Horsens
Dear Stefan,
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐ and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
We look forward to seeing you again! 🤞🧡
Best greetings
Jennifer/POWER
God service
October 14, 2023
Reply from POWER.dk - Horsens
Hej Inge
Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!
Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍😍
Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊
De bedste hilsner
Zaneb/POWER
We had a really good experience buying…
We had a really good experience buying an Ipad from Power Horsens. The employee, Mohammed A, was really nice, offered us some water and tried to make the best offer with discounts and everything. Definitely coming back. 😇
September 24, 2023
Unprompted review
Reply from POWER.dk - Horsens
Dear Ariana
Thank you so much for sharing your positive experience with us! We are delighted to hear that you had a great time purchasing an iPad at Power Horsens. Mohammed A sounds like a wonderful and attentive employee, and we are proud to have him as part of our team.
We truly appreciate your feedback, and we look forward to welcoming you back to Power in the future. If you ever need any assistance or have more shopping to do, don't hesitate to visit us. We're here to provide you with excellent service every time.
Have a fantastic day, and thank you again for choosing Power!
Best regards,
Zaneb/POWER
Reply from POWER.dk - Horsens
Dear Dominik
Thank you so much for your reward of 5 beautiful stars!
At POWER, we love providing our customers with a trading experience, that leaves you satisfied.
We are, therefore, thrilled to see that we succeeded!
We look forward to seeing you in the future! 🤞🧡
The best greetings
Zaneb/POWER
God betjening og en god pris.
September 12, 2023
Reply from POWER.dk - Horsens
Hej Keld👋
Det varmer vores POWER🧡 at læse, om din tilfredshed med denne handelsoplevelse og håber, at din nye vare spreder en masse glæde i din hverdag!
Vi glæder os til at se dig igen og du ønskes en herlig dag 🧡🤞
De bedste hilsner
Zaneb/POWER
God betjening og god service.
August 19, 2023
Reply from POWER.dk - Horsens
Hej Annette,
Tak for anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐
Det er skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊
Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Sasan/POWER
Super 😁😁 super
August 19, 2023
Reply from POWER.dk - Horsens
Hej Lene,
Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over!
I POWER er glade og tilfredse kunder! Derfor er det en fornøjelse at læse om din tilfredshed 🤩
Vi glæder os til dit næste besøg & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Sasan/POWER
Ok.👊👊👊👊👍👍👍👍👍🙂
August 17, 2023
Reply from POWER.dk - Horsens
Hej,
Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over!
I POWER er glade og tilfredse kunder! Derfor er det en fornøjelse at læse om din tilfredshed 🤩
Vi glæder os til dit næste besøg & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Sasan/POWER
Super service
August 14, 2023
Reply from POWER.dk - Horsens
Hej ! 😊
Tak for din anmeldelse! Det varmer virkelig at høre, at du havde en super oplevelse med vores service i Horsens. 🤩
Vi arbejder hårdt for at sikre, at vores kunder altid får den bedste kundeoplevelse, og din feedback bekræfter, at vi er på rette vej.
Håber at se dig igen snart!
De bedste hilsner
Michelle/POWER
I bought this TV ( PHILIPS 65" 4K LED…
I bought this TV ( PHILIPS 65" 4K LED TV 65PUS888) on Friday from Horsens store, which was sold to me in a very bad way
TV was in plastic foil, with a "replacement" remote control in my hand, the power cable which is clearly not his. Maybe from a kettle or something. Plus it didn't even have a table stand.
I made a 2-hour drive from home to the store to buy it and have this displeasure. I spoke before leaving home with the seller and he said that everything is ok, When I got there I got this unpleasant surprise.
It is not possible for a big store like POWER to sell an incomplete product and tell the customer to have confidence. It's like buying a new car from the dealer and he tells you "sir, it doesn't have a key or wheels, but buy it and I'll give you new ones later".
Even if it was from the exhibition stand on the shelf, this does not mean that it was sold to the customer without these main accessories, especially since this was not specified anywhere.
Now I can't watch TV because I can't stand it up and I don't have the remote control. The replacement one doesn't work either. It's like a nightmare.I made a complaint on the site, I gave emails, I gave phones. Nothing. Such indifference see only in fish.
UPDATE 24.08 2023
After 17 day they send me table stand and remote. Table stand is from other tv. What is wrong woth these guys from there?? . I told them to phone to emails. I did complains on power dk, buy they mark on website like "solved the case". Whaaaat????!!!
4 complains for the same mistakes and they ,mark like solved??? Incredible . Incredible, incredible.
Number of complains on website is as follow:
Reference nummer: 2567958
Reference nummer: 2564526
Reference nummer: 2553299
Reference nummer: 2553290
At this moment the tv have few more days i cannot returned after 30 legal rights and my product is not completed :))). I think i will return it, because on bad employees.
This is Faktura nr. 3820XY1VY0-1
Bestillingsdato: 04.08.2023
August 4, 2023
Unprompted review
Reply from POWER.dk - Horsens
Hello,
Thank you very much for your inquiry.
At POWER, we make a living from good service. Which makes me very sad to read your inquiry.
I would therefore like to take it to internal feedback and forward your case to the store's management so that we can find a solution to this.
And give you the 5 star experience you deserve!
I could not find your order or information in your inquiry. You are therefore very welcome to send your:
order number,
Phone number and email to Reviews@power.dk
Looking forward to hearing from you
Reply from POWER.dk - Horsens
Hello Titas,
Thank you for your feedback! We're delighted to hear that you had a perfect customer support experience in our Horsens store.
We always aim to provide the best support to our customers.
Have a nice day!
Best regards
Michelle/POWER
Service is great I love it
July 19, 2023
Reply from POWER.dk - Horsens
Hi Oleksandra,
Thank you very much for your review and the beautiful line of stars 🤩
We at POWER know that our most important task is to secure the best shopping experience for our costumers. This of course includes us providing great service and help where it is needed.
We are very pleased to read that you had a good experience shopping at POWER 🧡
We hope you are happy and content with your new product, as well as we hope to welcome you back again another time 🤞😊
We wish you a great day 😊🌻
Best regards,
Ida/POWER
God og proffessionel behandling
June 15, 2023
Reply from POWER.dk - Horsens
Hej John
Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!
Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍😍
Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊
De bedste hilsner
Zaneb/POWER
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