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See what reviewers are saying
The AI guy was helpful in selecting the correct size air conditioner. The unit was ready for pick up a day earlier 👍. The only “bad” thing was the finding the location where we had to pick it up.... See more
Company replied
Huge discount on my product because of Odense 10 year anniversary, I received the product 4 days later, Very fast, arrived 1 day earlier than expected, had the option to pick up at GLS package station... See more
Company replied
Bengamin was one of the best salesperson I've seen, most informed, knowledgeable and friendly. He knew detailed information about each and every appliances. He is an asset to any bussines. Best price!... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ørbækvej 75, 5220, Odense SØ, Denmark
- 70338080
3.9
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It was great!The product is great and…
It was great!The product is great and the service is perfect, fast and reliable.
Thank you!
February 25, 2025
Reply from POWER.dk - Odense
Hej
Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ dem 🧡 vi!
I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERkøb!
Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Lucas/POWER
My recent "click-and-collect" experience…😕🛍️
My recent click-and-collect experience at the Odense store was incredibly frustrating and disorganized. After waiting roughly for 10 minutes at the designated collection point, I was told my order wasn't there and directed to the computer department. Another queue and more wasted time followed, only to be ignored by the staff member when it was my turn. He then informed me I was in the wrong place again and simply walked away without offering any clear directions.
Eventually, I found the correct department, waited another 10 minutes, and then the staff member had to search for my order, which should have been ready for pickup. Finally, I was sent back to the original counter to pay, enduring yet another long wait. Even then, the cashier couldn't locate the item, and I had to find it myself.
This entire process was a complete mess, involving multiple unnecessary queues, unhelpful staff, and a general lack of communication. It's clear that the click-and-collect system in this store needs improvement. Compared to my seamless experiences with other companies, this was extremely disappointing and has discouraged me from shopping here again.
December 24, 2024
Reply from POWER.dk - Odense
Dear Peter,
Thank you for sharing your experience with us. We are deeply sorry for the frustration you encountered during your recent click-and-collect visit at our Odense store. It is clear that the process was confusing, inefficient, and not up to the standard we strive to provide.
Your feedback about the long waits, unclear directions, and unhelpful staff is concerning, and we take it seriously. This experience does not reflect our usual service quality, and we sincerely apologize for the inconvenience caused.
We will look into your comments to improve our click-and-collect system and staff communication, ensuring that future customers have a much smoother and more pleasant experience. Your feedback is invaluable in helping us identify areas for improvement.
We truly hope you will consider giving us another opportunity in the future to provide you with a better shopping experience.
Best regards,
Astrid/POWER
Reply from POWER.dk - Odense
Hello Anatoli,
Thank you for your perfect review! 😊
We're thrilled to hear that everything was just right. We always strive to provide our customers with the best experience possible. 🙌
We look forward to welcoming you back soon – we're here to help anytime!
Have a fantastic day!
Best regards,
Louise
Reply from POWER.dk - Odense
Hello🤩
Thank you for your review.
It's great to hear that our employees were very helpful! We truly appreciate your positive words and look forward to providing you with the same excellent experience next time.
Have a fantastic day!
Best regards,
Louise
Bestilte click and collect kører langt…
Bestilte click and collect kører langt for at hente mine varer - blot for at opdage en fejl på Powers hjemmeside. Der stod åbent til kl 20.00 men de lukkede desværre kl 19.00
December 2, 2024
Reply from POWER.dk - Odense
Hej Anni,
Tak for din anmeldelse og for at gøre os opmærksom på situationen.
Jeg beklager meget, at der var en fejl på vores hjemmeside angående åbningstiderne, hvilket resulterede i, at du kørte forgæves. Det er bestemt ikke den standard, vi ønsker at sætte for vores kunder.
Vi sætter stor pris på din feedback og vil tage det til intern efterretning for at sikre, at vores oplysninger er korrekte fremover. Din tid er vigtig for os, og vi arbejder på at forhindre lignende situationer i fremtiden.
Vi håber, at vi kan genvinde din tillid til POWER i fremtiden.
Venlig hilsen,
Louise
Alt for meget kø og alt for få og…
Alt for meget kø og alt for få og inkompetente ansatte. Det er fup og svindel på højeste plan
November 26, 2024
Reply from POWER.dk - Odense
Kære Kevin,
Tak for din anmeldelse, og vi er meget kede af at høre om din oplevelse. Det lyder som om, der har været nogle udfordringer med både kø og medarbejdernes service, og det er bestemt ikke den oplevelse, vi ønsker at give vores kunder. Vi tager din feedback meget seriøst og vil sørge for, at den bliver videregivet til de rette personer, så vi kan forbedre vores service.
Vi håber, at du vil overveje at give os en ny chance i fremtiden.
Med venlig hilsen,
Astrid/POWER
Order delayed, inefficient customer support
Update 13 Nov: Still waiting. No delivery and no contact from store. And offcourse using alot of our time to follow up.
Order placed: 06 October
Promised delivery: 06 November
Got new delivery date 13 Nov via sms on Nov 5 evening.
Not delivered today ( 13 Nov). Support told they dont drive to our city but only on Monday.
Speechless! Wonder how worst this can be!
—
Update: its day 3 and i still waiting for a call from store. Just wanted to mention as a feedback to the reply to my original post. Honestly, its waste of time but am still writing here to warn others.
Bought washing machine and dryer from
Odense with an option for home delivery. Delivery time was a month that we agreed with the term power will make sure it will be delivered on time.
Late night we received message there wouldn’t be any delivery tomorrow but a week later. Tried to reach out support via chat and call with no solution but store will call within 72 hours. Why power think customers have no day work and they are available while store is busy. I dont understand this customer service. Lesson learnt and would not trust there delivery plan anymore. I hope they revise the process to make sure when mistake on their side then customer deserve a basic service.
November 6, 2024
Unprompted review
Reply from POWER.dk - Odense
Hi Zeeshan,
I sincerely apologize for the inconvenience you've faced with the delivery of your washing machine and dryer. It's definitely frustrating to have your delivery postponed, especially after plans were already made around the original date.
You deserve clear communication and reliable service, and it's clear that we've fallen short in this instance. We will ensure your feedback reaches the right teams to address these service gaps and improve our delivery processes.
We are contacting the Odense store on your behalf, so they should reach out to you soon to resolve this as quickly as possible. Your patience is greatly appreciated, and I hope we can regain your trust in our services for future purchases.
Thank you for bringing this to our attention, and I apologize again for the inconvenience.
Best regards,
Christian
Absolutely horrible customer service.
Absolutely horrible customer service.
I have been waiting for 2 weeks for POWER Odense to call me and arrange for delivery and installation of my items (which was agreed at the time of purchase 1 month ago and is noted in the faktura). They do not share phone number so one cannot call them directly, and customer care team seems to be as helpless as I am. I have called customer care several times and always the answer is that someone from POWER Odense will contact me.
We live far from Odense, so cannot drive there just to remind them their agreement.
This has been the worst experience so far in Denmark.
October 6, 2024
Reply from POWER.dk - Odense
Hello,
Thank you for your review.
That sounds like a really frustrating experience, and that's certainly not how we want your customer experiences at POWER to be. I can understand how annoying it must be to wait for the agreed delivery and installation, especially when it has already been promised at the time of purchase.
I recommend that you send us an e-mail at review@power.dk so that we can make an extra effort to get this fixed for you as soon as possible. It is important to us that you feel heard and that we solve the problem.
We look forward to getting it remedied so that you can enjoy your purchases as soon as possible.
Best regards,
Lucas
Professional team,Very good treatment…
Professional team,Very good treatment and respectful behavior of your staff,Some items had amazing discounts,I hope your amazing discounts will be repeated again and I will visit your collection
October 5, 2024
Reply from POWER.dk - Odense
Hello Reza,
Thank you for your review!
It's fantastic to hear that you found our team professional and respectful, and that you enjoyed some of the amazing discounts on our items. We certainly look forward to welcoming you back and hope to bring you more great offers in the future! 😊
Best regards,
Louise
Varen var god (stationær pc) men selve…
Varen var god (stationær pc) men selve tjenesten gik for stærkt og skulle vente 45 minutter på at få min vare
October 5, 2024
Reply from POWER.dk - Odense
Hej Phillip,
Tak for din anmeldelse. Jeg er glad for at høre, at du er tilfreds med den stationære pc, du købte, men jeg er ked af, at ventetiden for at få din vare var så lang.
Vi ønsker selvfølgelig, at afhentnings processen skal være så hurtig og problemfri som muligt. Din feedback er vigtig for os, og jeg vil sørge for at videregive den til teamet, så vi kan forbedre servicen og mindske ventetiden i fremtiden.
Vi håber at give dig en hurtigere og endnu bedre oplevelse næste gang du besøger os.
Med venlig hilsen,
Christian
It was really nice experience by Power…
It was really nice experience by Power employees and good offers on products
October 5, 2024
Reply from POWER.dk - Odense
Hej😍️
Tak for din positive anmeldelse og de fine stjerner! 🌟
Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.
Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗
Tak for at vælge Power!
Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!
Ha en dejlig dag!
Med venlig hilsen,
Oliver/POWER
Good customer service
Good customer service. Im happy with the advices of the salesman . Together we management get a right choice for me.
August 25, 2024
Reply from POWER.dk - Odense
Hej🤩️
Tak for din positive anmeldelse og de fine stjerner! 🌟
Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.
Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗
Tak for at vælge Power!
Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!
Ha en dejlig dag!
Med venlig hilsen,
Oliver/POWER
Outlet Purchase
Very polite sales people, didn't keep harassing me after I said I didn't want some potentially better/different deal for more money, helped me wrap up the subwoofer and soundbar for me as I had to bring it back home on a bike. Very nice. ^^
August 25, 2024
Reply from POWER.dk - Odense
Hej😍️
Tak for din positive anmeldelse og de fine stjerner! 🌟
Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.
Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗
Tak for at vælge Power!
Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!
Ha en dejlig dag!
Med venlig hilsen,
Oliver
Super god service at rådgiver Valdemar…
Super god service at rådgiver Valdemar Norman 👍
July 15, 2024
Reply from POWER.dk - Odense
Hej🤗️
Tak for din positive anmeldelse og de fine stjerner! 🌟
Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.
Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗
Tak for at vælge Power!
Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!
Ha en dejlig dag!
Med venlig hilsen,
Mia/POWER
Reply from POWER.dk - Odense
Hej🤗️
Tak for din positive anmeldelse og de fine stjerner! 🌟
Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.
Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗
Tak for at vælge Power!
Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!
Ha en dejlig dag!
Med venlig hilsen,
Zaneb/POWER
God ekspedition
July 14, 2024
Reply from POWER.dk - Odense
Hej😍️
Tak for din positive anmeldelse og de fine stjerner! 🌟
Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.
Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗
Tak for at vælge Power!
Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!
Ha en dejlig dag!
Med venlig hilsen,
Isabella/POWER
Reply from POWER.dk - Odense
Hej😃️
Jeg takker for din positive anmeldelse! 🙌
Det betyder meget for mig at vide, at din oplevelse her hos POWER har været god, og vi er taknemmelig for, at du har taget dig tid til at dele din glæde med os ved at give os disse fantastiske stjerner 🌟🤩. Vi sætter pris på alt feedback!
Tak fordi du valgte Power! Vi ser virkelig frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗 Og hvis der er noget, vi kunne have gjort for at gøre din oplevelse endnu bedre, vil vi meget gerne høre det, så vi kan stræbe efter at give dig en femstjernet oplevelse næste gang!
Med venlig hilsen,
Andrey/POWER
Reply from POWER.dk - Odense
Hej😎️
Tusind tak for din positive feedback og de flotte stjerner! 🌟Det var virkelig en fornøjelse at læse om din gode oplevelser hos os.
Det er kunder som dig, der gør vores arbejde så meningsfyldt og givende. Ved at dele dine oplevelser hjælper du ikke kun os med at vokse, men du inspirerer os også til at stræbe efter endnu bedre service hver dag. 🤗. 🙌 Jeg er glad for, at du havde en god oplevelse hos POWER, og at du tog dig tid til at dele din glæde ved at give os disse fantastiske stjerner 🌟🤩.
Dine ord er ikke bare et kærkomment skulderklap; de er brændstof for vores passion og dedikation til at give den bedste service muligt. 🤗
Tak for at vælge POWER! Vi kan slet ikke vente med at se dig igen, enten i vores butik eller online, og fortsætte med at gøre din oplevelse hos POWER fantastisk.
Ha' en skøn dag!
Venlig hilsen,
Oliver/POWER
Super god betjening 😊😊
June 23, 2024
Reply from POWER.dk - Odense
Hej😍️
Tusind tak for din positive feedback og de flotte stjerner! 🌟Det var virkelig en fornøjelse at læse om din gode oplevelser hos os.
Det er kunder som dig, der gør vores arbejde så meningsfyldt og givende. Ved at dele dine oplevelser hjælper du ikke kun os med at vokse, men du inspirerer os også til at stræbe efter endnu bedre service hver dag. 🤗. 🙌 Jeg er glad for, at du havde en god oplevelse hos POWER, og at du tog dig tid til at dele din glæde ved at give os disse fantastiske stjerner 🌟🤩.
Dine ord er ikke bare et kærkomment skulderklap; de er brændstof for vores passion og dedikation til at give den bedste service muligt. 🤗
Tak for at vælge POWER! Vi kan slet ikke vente med at se dig igen, enten i vores butik eller online, og fortsætte med at gøre din oplevelse hos POWER fantastisk.
Ha' en skøn dag!
Venlig hilsen,
Isabella/POWER
Power Odense min favorit elektronikbutik
Min favorit elektronikbutik alle mine køb foregår i power
June 20, 2024
Reply from POWER.dk - Odense
Hej😍️
Tusind tak for din positive feedback og de flotte stjerner! 🌟
Det varmer virkelig vores hjerter at læse din anmeldelse. 🙌 Jeg er glad for, at du havde en god oplevelse hos POWER, og at du tog dig tid til at dele din glæde ved at give os disse fantastiske stjerner 🌟🤩.
Vi sætter virkelig pris på din støtte og de venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat. 🤗
Tak for at vælge POWER! Vi ser frem til at byde dig velkommen igen næste gang, du besøger os i butikken eller handler online.
Ha' en skøn dag!
Venlig hilsen,
Zaneb/POWER
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