På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more
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See what reviewers are saying
Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more
Company replied
The EU rules about returning in-ear headphones are not clarified but Power has decided not to accept any returns. Ordered some in-ear headphones online on Friday, had to open the seal to see them. T... See more
Company replied
Hi, The product offer and price was great for QLED Tv. The first visit to the store at Vesterport was not upto the mark since there was only one personnel attending the customers. For 1 hour I... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ved Vesterport 4, 1612, København, Denmark
- 70338080
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great experience at Vesterport
Mustafa at Vesterport location was extremely helpful. Gave us a great discount on a 65” Samsung, then went above and beyond in assistance with instructions on calibration which was not 100% correct.
The outcome resulted in more vivid picture which made a huge difference.
Thank you Mustafa
May 21, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Reply from POWER.dk - Vesterport
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Reply from POWER.dk - Vesterport
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Good easy experience with Mustafa
May 21, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
I like your service and product of your…
I like your service and product of your store. Thanks for your better service and I would really love to visit again
May 9, 2025
Reply from POWER.dk - Vesterport
Hej Asmin Lama,
Det betyder meget for os at vide, at du har haft en god oplevelse, og vi ser frem til at byde dig velkommen igen.
Så du skal have stor tak fordi du valgte Power Vesterport 😄️
Med venlig hilsen, Benjamin / Power
Tak for god service Mahiar
May 13, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Karen,
Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!
Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍
Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊
De bedste hilsner,
Astrid/POWER
Customer service and pickup service are…
Customer service and pickup service are sometimes slow and people there are not very attentive.
May 6, 2025
Reply from POWER.dk - Vesterport
Dear Nikolaj,
Thank you for your review and for taking the time to share your experience.
We’re sorry to hear that our customer service and pickup process didn’t meet your expectations. It’s important to us that every customer feels seen and helped efficiently, so your feedback about slow service and inattentiveness is something we take seriously.
We’ll use your input to help improve training and service awareness in our stores. Thank you for helping us do better.
Wishing you a great day.
Kind regards
Astrid / POWER
Reply from POWER.dk - Vesterport
Vi sætter stor pris på din feedback og er glade for at vide, at du er tilfreds med din oplevelse hos POWER. Tak for dine rosende ord!
De bedste hilsner,
Andreas / POWER
The salesman.
The salesman was great. He really was interested in us and was engaged to give us the best deal possible.
He explained everything we asked for.
Was a pleasure to experience him.
He should teach others in that attitude….
May 2, 2025
Reply from POWER.dk - Vesterport
Tusind tak for din tillid og den fantastiske anmeldelse. Vi er dedikerede til at levere den bedste service, og det er skønt at vide, at det blev bemærket!
De bedste hilsner,
Andreas / POWER
Reply from POWER.dk - Vesterport
Vi sætter stor pris på din støtte og de positive ord! Det er kunder som dig, der gør vores arbejde så givende. Vi glæder os til at betjene dig igen snart.
De bedste hilsner,
Andreas / POWER
Sales person that helped me was good
Sales person that helped me was good. But for the rest of my experience with delivery ect..
NO COMMENTS 😠
March 13, 2025
Reply from POWER.dk - Vesterport
Hi Marcel,
Thank you for taking the time to share your experience with us. I'm glad to hear that the salesperson who assisted you was helpful, but I'm sorry to learn that the rest of your experience, particularly with delivery, did not meet your expectations.
We strive to provide a seamless and positive experience for all our customers, and I apologize for any inconvenience you may have encountered. Your feedback is invaluable to us, and we will take it into consideration as we work on improving our services.
I will ensure that our management team is informed about your experience so they can address any issues and prevent similar situations in the future.
You are always welcome at POWER, and we hope to have the opportunity to provide you with a better experience next time.
Wishing you a great day!
Best regards,
Lucas / POWER
100% god service i power
100% god service i power. Anbefaler til alle. Tak Mahiar
March 14, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Masitula!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Display article, works well.
The article works well although it's a display and did no longer have the box. Unfortunately the instruction manual also didn't come with it so it was a little bit tricky. Maybe I should have tried it in the store first.
March 3, 2025
Reply from POWER.dk - Vesterport
Hej
Tak for den positive feedback og de mange ⭐
Skønt at læse, om din tilfredshed med denne handel.
Vi ser frem til at byde dig velkommen igen og ønsker dig en fantastisk dag 🙏🧡
De varmeste hilsner
Zaneb/POWER
Customer Service at Its Finest
I visited Power today March 5, 2025 after discovering their offer on line offering a HP laptop. I had already researched the market for a new computer by checking with such stores as El Gigantin and Green Mind. This offer by Power was too good to be true, yet it appeared to be just what I wanted. I am not a tech wiz nor do I consider myself super astute in assessing the features of one product over and above another, but I do know that I like practical, and reasonably priced products that I can figure out and read without stress. I am nearly 80 years old. The young man, who greeted me when I and my partner came in, was smiling, interested and available. He was polite and he listened to what I wanted to see and he did not give me a big rush job nor did he try to sell me what I did not want. He went out of his way to be responsible and human. He showed me the one I came to see and it fit like a glove, and he made me smile while I considered it and asked questions. He explained that this computer, HP Laptop was new, on sale, and just arrived. He explained that it was less expensive because the manufacturer did not fully load it, and that we could purchase other operational applications which would allow access to some features that typically included .He gave me a discount on the price when he discovered it was 200 Danish kroner more than quoted in the online ad. He was attentive in many little ways and made a point of seeing we got the computer delivered directly in our hands within 15 minutes (we had coffee while it was being loaded). I was so impressed and happy with my selection and purpose that I asked if Power had a customer service evaluation form, and he told me. Not especially but that I could go on line to Trust Pilot and write one. So, I have done so. His name was Tobias Markus. Thank you Power/ Vesterport in Copenhagen.You have the goods in computer technology and excellent employee-technicians. He knew his stuff. I am writing on my new easy to set up computer right now.
March 5, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej
Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ dem 🧡 vi!
I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERkøb!
Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Lucas/POWER
Reply from POWER.dk - Vesterport
Hej
Stor tak for din anmeldelse og for de herlige stjerner!
I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃
Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERkøb! 🤞🧡
De bedste hilsner
Zaineb/POWER
Tak for god energi og luksus…
Tak for god energi og luksus kundeservice Mahiar
March 3, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej
Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ dem 🧡 vi!
I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERkøb!
Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Lucas/POWER
Reply from POWER.dk - Vesterport
Hello Bir,
Thank you for your review! 😊
We're thrilled to hear that Mahiar provided fast service. We appreciate your positive feedback and look forward to welcoming you back to POWER.
Have a fantastic day🌟
Best regards,
Louise / POWER
Good deal and nice service
Mahiar was very helpful and made sure I got the best deal available. Fast and efficient service :)
February 25, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi Solveig!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Reply from POWER.dk - Vesterport
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
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