På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more
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Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more
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The EU rules about returning in-ear headphones are not clarified but Power has decided not to accept any returns. Ordered some in-ear headphones online on Friday, had to open the seal to see them. T... See more
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Hi, The product offer and price was great for QLED Tv. The first visit to the store at Vesterport was not upto the mark since there was only one personnel attending the customers. For 1 hour I... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ved Vesterport 4, 1612, København, Denmark
- 70338080
3.9
Great
2K reviews
Asks customers to review
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I went to buy a phone and was out in 10…
I went to buy a phone and was out in 10 minutes with everything I needed. Excellent experience
August 31, 2025
Reply from POWER.dk - Vesterport
Hi Martina,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så glimrende oplevelse i vores Vesterport butik. At kunne hjælpe dig med at finde den rigtige telefon på bare 10 minutter viser, at vores team virkelig ved, hvad de laver.
Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse. Det betyder meget for os at vide, at vi leverede præcis den service, du havde brug for.
Mange tak for at vælge POWER!
Alt det bedste, Erik hos POWER! ⚡
Happy with the purchase and most…
Happy with the purchase and most importantly I don’t remember his name but he looks like Asian man, he was very helpful & easy going. He helped us get discounts and was very nice:
August 31, 2025
Reply from POWER.dk - Vesterport
Hi Numa,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er tilfreds med dit køb og havde en så positiv oplevelse i vores Vesterport butik. Vores team arbejder hårdt for at give den bedste service, og det betyder meget for os at høre, at vores medarbejder var hjælpsom og venlig. Vi er glade for, at han kunne hjælpe dig med at få rabatter og gjorde hele oplevelsen behagelig for dig.
Med venlig hilsen, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Raquel,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var tilfreds med både prisen og hvor nemt det var at bestille hos os. Vi sætter stor pris på din feedback og er glade for, at din oplevelse med POWER var positiv.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Rosalie,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en god oplevelse i vores Vesterport butik. Vi er glade for, at vores personale kunne hjælpe dig hurtigt og at du fandt alt det, du havde brug for. Din positive feedback betyder meget for os!
Med venlig hilsen, Erik hos POWER! ⚡
Very very good
August 20, 2025
Reply from POWER.dk - Vesterport
Hi Sanjaya,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en rigtig god oplevelse med os. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele dine tanker med os.
Alt det bedste, Erik hos POWER! ⚡
Service is not great
The delivery to the store could have been faster (I mean in 5 days I get a package from CHINA, and it takes the same time to get the item from the warehouse to Vesterport?)
BUT that's not the main reason. I've been to the Vesperport Power store several times and the service is just not good. There's always either a line upfront, or no-one behind the counter.
In this pick-up, there was a big line in the support part. I don't need support, I'm just picking something up. So I went to the register where there was no-one behind the counter (I thought they must be coming right back, because it's the REGISTER, which is a super important part of the store, maybe even the whole point of the store). But no, no-one came. I waited maybe 5 minutes. The guy at support saw me and looked away right away. I waited some more until he looked at me again, and I told him I have something to pick up. He gestured to the line for support! So I had to join the back of the line.
The vibe from the employees that they don't care is something I can live with, and in this Power store I have lived with it many times. But I don't think this is good service at an organizational level. There should be someone to keep things smooth and organized at the counter, imo.
August 18, 2025
Reply from POWER.dk - Vesterport
Hi Dan,
Tak for din feedback om din oplevelse i vores Vesterport butik. Det lyder frustrerende at skulle vente så længe ved kassen og derefter stå i kø for at hente din ordre.
Vi sætter stor pris på, at du tager dig tid til at dele dine oplevelser med os. Din feedback om både leveringstiden og serviceniveauet i butikken er vigtig for os. Vores specialistteam har modtaget denne feedback og vil videregive den internt til gennemgang.
Hvad angår leveringstiden fra vores lager til butikken, forstår vi godt din frustration over, at det tager lige så lang tid som en forsendelse fra Kina.
Vi arbejder konstant på at forbedre både vores leveringsprocesser og serviceniveauet i vores butikker, så alle kunder får den bedste oplevelse.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hej Md Akbar Hossain,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse hos POWER Vesterport. Din positive feedback betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele den med os. Vi ser frem til at byde dig velkommen igen!
Med venlig hilsen, Erik at POWER! ⚡
Tusinde tak for perfect service Mahiar
Tusinde tak for perfect service Mahiar
August 20, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Evelina,
Tusind tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse hos os. Din tilfredshed betyder alt for os, og vi sætter stor pris på din positive feedback.
Med venlig hilsen, Erik fra POWER! ⚡
It was a good service that I was…
It was a good service that I was offered of which I was very glad
August 14, 2025
Reply from POWER.dk - Vesterport
Hi Prince,
Thank you for your positive review! We are delighted to hear that you had a good experience with our service. Your satisfaction means a lot to us, and we always strive to provide the best service to all our customers.
All the best, Erik at POWER! ⚡
Vey good service good prise thanks alot
August 13, 2025
Reply from POWER.dk - Vesterport
Hi ayhan,
Thank you for your wonderful 5-star review! We truly appreciate your positive feedback and are delighted that you had such a great experience with us.
All the best, Erik at POWER! ⚡
Smooth process
Smooth process. Bought something on the webshop, click-and-collect with an item available in 30 minutes. Received the text message, letting me know my purchase was ready, within the 30 minutes. Last step in the store : great service, staff member double-checked with me the order number and brought the product. Smooth
August 10, 2025
Reply from POWER.dk - Vesterport
Hi Cédric,
Tak for din fantastiske 5-stjernede anmeldelse af din Click & Collect oplevelse hos POWER Vesterport! Vi er glade for at høre om din problemfrie indkøbsrejse, fra online-reservationen til afhentningen i butikken. Det er særligt dejligt at vide, at vores 30-minutters Click & Collect service fungerede præcis som den skulle, med rettidig kommunikation og effektiv service fra vores butiksteam.
Din feedback omkring den grundige verifikationsproces ved afhentning er særligt værdifuld - denne opmærksomhed på detaljer hjælper med at sikre, at alle kunder får deres korrekte ordre.
Din positive oplevelse viser perfekt, hvordan vores Click & Collect service skal fungere, og vi sætter pris på, at du tog dig tid til at dele den.
Alt det bedste, Erik at POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Lily,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience with our service. Your feedback means a lot to us, and we always strive to provide the best service to all our customers.
All the best, Erik at POWER! ⚡
Sindssyg god services
Sindssyg god services. Gratis buds super tilbud Mahiar
August 13, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Rahfah,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en så positiv oplevelse med vores service og tilbud. Din feedback motiverer os til at fortsætte med at levere den bedste service til alle vores kunder.
Med venlig hilsen, Erik fra POWER! ⚡
helt okay click n kollekt feature
August 2, 2025
Reply from POWER.dk - Vesterport
Hej Sirius,
Tak for din positive anmeldelse af vores Click & Collect service! Det glæder os at høre, at du havde en god oplevelse med at afhente dine varer i vores Vesterport butik. Vi arbejder konstant på at forbedre vores services, så hver kunde får den bedst mulige oplevelse.
Med venlig hilsen, Erik fra POWER! ⚡
Reply from POWER.dk - Vesterport
Hi there,
Tak for din fantastiske anmeldelse! Det glæder os meget at høre, at du har haft en så positiv oplevelse i vores Vesterport-butik. Din begejstring betyder meget for os, og vi er glade for at være din foretrukne butik i København. Vi stræber altid efter at give vores kunder den bedste service og shopping-oplevelse.
Med venlig hilsen, Erik fra POWER! ⚡
Very poor customer experience
Very poor customer experience. Delivery never showed up and after several calls+emails+store visit, no answer from customer service. Horrible experience
July 11, 2025
Reply from POWER.dk - Vesterport
Hi Laurell,
Vi har modtaget din feedback omkring leveringen og kundeserviceoplevelsen. Det lyder ikke som den oplevelse, vi ønsker at give vores kunder. Vores specialistteam har modtaget denne feedback og vil gennemgå den internt.
Du kan tjekke din ordrestatus ved at logge ind på din MyPOWER-konto under "Ordrer og kvitteringer". Har du ikke modtaget nogen opdateringer om forsinkelser, er det en god idé at tjekke din spam-mappe og sikre, at dine kontaktoplysninger er opdaterede i MyPOWER.
Vi sætter stor pris på din tilbagemelding, som hjælper os med at blive bedre.
Med venlig hilsen
POWER
Thanks for your kind service support…
Thanks for your kind service support Simon
July 14, 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi marouli,
Tak for den positive anmeldelse! Det glæder os meget at høre om din gode oplevelse med vores service support. Din tilfredshed betyder alt for os, og vi stræber altid efter at yde den bedste service til vores kunder. Vi sætter stor pris på din feedback.
Med venlig hilsen, Erik at POWER! ⚡
Mixed feelings
Mixed feelings: we were given the opportunity to have a discount on a new earphones linked to a change of mobile plan. But eventually we realized the change was a bit more cumbersome than it was sold to us...
July 6, 2025
Reply from POWER.dk - Vesterport
Hi Sergio,
Tak for din feedback omkring dit besøg i POWER Vesterport. Vi sætter stor pris på din ærlige tilbagemelding om oplevelsen med mobilabonnement og høretelefoner. Det er vigtigt for os at være transparente omkring vores tilbud og services. Din feedback hjælper os med at forbedre vores kommunikation, så vi kan sikre at alle kunder får den rette information fra start. Vi håber du trods alt er tilfreds med dine nye høretelefoner.
Med venlig hilsen,
Erik fra POWER! ⚡
God service
June 22, 2025
Reply from POWER.dk - Vesterport
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Was upsold basically everything under…
Was upsold basically everything under the sun, from insurance to a new mobile provider package. I went in to buy headphones and will, next time, shop somewhere else.
June 19, 2025
Reply from POWER.dk - Vesterport
Hi
Thank you for sharing your feedback. I’m sorry to hear you felt pressured by too many upselling attempts during your visit. That’s certainly not the shopping experience we want for our customers, and I completely understand your frustration. Your input is valuable and will be shared with the store team to help them strike a better balance in their advice and offers.
We’d love the chance to welcome you again in the future under better circumstances.
Have a great day.
Best regards,
Astrid/POWER
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