POWER.dk - Vesterport Reviews 

2,304
TrustScore 4 out of 5

4.0

Ved Vesterport 4, 1612 København, DK


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Rated 5 out of 5 stars

På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more

Company replied

Rated 5 out of 5 stars

Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more

Company replied

Rated 2 out of 5 stars

The EU rules about returning in-ear headphones are not clarified but Power has decided not to accept any returns. Ordered some in-ear headphones online on Friday, had to open the seal to see them. T... See more

Company replied

Rated 4 out of 5 stars

Hi, The product offer and price was great for QLED Tv. The first visit to the store at Vesterport was not upto the mark since there was only one personnel attending the customers. For 1 hour I... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Ved Vesterport 4, 1612, København, Denmark

  • 70338080

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(2,304)

32,905 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience!

Amazing experience!
Transparent, diligent, efficient!

November 27, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Alex,

Thank you for taking the time to share your fantastic **5-star review** about your experience at our Vesterport location!

It's wonderful to hear that you found our service **transparent, diligent, and efficient** - these are exactly the values we strive to deliver to every customer. Your positive feedback about order Web-225233366 means a lot to our team.

We're thrilled that we could provide you with such an amazing experience, and we truly appreciate you choosing POWER for your needs. Reviews like yours motivate us to continue delivering excellent service to all our customers.

Thank you again for your trust in POWER!

Rated 2 out of 5 stars

The customer service was worse because…

The customer service was worse because when I went there I had to wait like 20 minutes there were no people for the pickup area and when it's my turn they took another person another two three couples couple of people but they did not even ask me when it's my turn they just left to get something else for another one and then the other customer service guy came and he then take my request rather those who came in another line he prioritized them it was worse experience

November 22, 2025
Rated 5 out of 5 stars

I liked Power

I liked Power, I feel happy when I receive the ordered goods on time and I feel even happier when I get points on the purchase of goods.

November 21, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Dhan,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med leveringen og vores pointsystem. Din positive feedback betyder meget for os!

All the best, Erik hos POWER! ⚡

Rated 1 out of 5 stars

I’m really disappointed with the…

I’m really disappointed with the customer service I received the 6th november at 15:00.
My boyfriend and I were the only ones in line waiting to pick up our package. The man behind the counter (wearing a white shirt), who was supposed to help us, completely ignored us even though he clearly saw us waiting for around 20 minutes.

Instead of serving us, he went to get his energy drink and walked past us several times without saying anything or offering help. In the end, we had to ask another employee – a woman for whom it wasn’t even part of her job – to help us find our package and complete the payment.

This experience felt very disrespectful and unprofessional. I’m extremely disappointed with this level of service and I really hope you will address this and improve your customer service in the future.

November 7, 2025
Rated 5 out of 5 stars

På forhånd tak hjælpen/ Thanks in…



På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen.

Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vriendelijke groet.'

Jens (Jacob) Rydell Worsaae
CEO & Founder at IC Consulting Enkeltmandsvirksomhed.
Mobil: +45 7145 8730

October 25, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Jens,

Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os enormt at høre, at du har haft en positiv oplevelse med POWER. Din feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med andre kunder.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Tak for god handel Mahiar

October 29, 2025
Unprompted review
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hej Saphal,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse hos POWER Vesterport. Din positive feedback betyder meget for os og vores team.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os. Det motiverer os til at fortsætte med at levere den bedste service til alle vores kunder.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Good service

Good service

October 28, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi customer,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores service. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service muligt.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Jakob the sales person of the month

Jakob the sales person that serviced me was outstanding, answered my questions took his time to look for the things I wanted. 10 of 10

October 22, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Carlos,

Thank you for taking the time to share your excellent experience with Jakob at our Vesterport store! It's wonderful to hear that he provided outstanding service, took the time to answer your questions, and helped you find exactly what you were looking for.

Your feedback about Jakob's exceptional customer service is incredibly valuable to us. We'll make sure to share your positive review with both Jakob and the Vesterport store team - they'll be thrilled to hear about your 10 out of 10 experience.

We truly appreciate customers like you who take the time to recognize our team members when they go above and beyond. Jakob clearly demonstrated the level of service we strive to provide at all POWER locations.

Thank you for choosing POWER and for your fantastic review!

Rated 5 out of 5 stars

Thank you so much for your kindness…

Thank you so much for your kindness Simon and thank you for your great service

October 27, 2025
Unprompted review
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Cypriana,

Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du fik en så god oplevelse i vores Vesterport butik. Vi er stolte af vores team og deres dedikation til at give den bedste kundeservice. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere fremragende service til alle vores kunder.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

God prismatch tak Mahiar

God prismatch tak Mahiar

October 26, 2025
Unprompted review
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hej Guðrun,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores prismatch. Det er præcis den service, vi stræber efter at levere til alle vores kunder.

Vi sætter stor pris på din tillid og dit positive feedback!

Alt det bedste, Erik hos POWER! ⚡

Rated 1 out of 5 stars

Never ever go to this book shop

Never ever go to this book shop
They’re good to sell and cheat when you need them to help you they never help you and they have the worst product. They look very nice but when you take it home after two or three months, you have a problem with it when you come back to get help nobody help you. There are many employee, but nobody have a service mind. They never help be careful don’t go to the.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

1000 Tak for god behandling Mahiar

October 20, 2025
Unprompted review
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hej Qiannan Liu,

Tusind tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har haft en så positiv oplevelse. Vi sætter stor pris på din feedback og er glade for, at du følte dig godt behandlet. Det betyder meget for os at vide, at vores indsats gør en forskel for vores kunder.

Alt det bedste, Erik hos POWER! ⚡

Rated 3 out of 5 stars

Overall services are fine

Overall services are fine

October 5, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Suk,

Tak for din anmeldelse! Det er dejligt at høre, at du synes vores service generelt er fin. Vi sætter pris på din feedback og vil fortsætte med at arbejde på at levere den bedste oplevelse for vores kunder.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

The guys I talked with were very…

The guys I talked with were very knowledgeable and easy going. They made things very simple for someone who is reluctant towards technology.

September 28, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Wayne,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores team i Vesterport kunne hjælpe dig så godt. Vi er glade for, at de kunne gøre teknologien mere tilgængelig og nem at forstå for dig. Det betyder meget for os, at du havde en positiv oplevelse.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Overall it was good

Overall it was good

September 19, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi roshi,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at din oplevelse var god. Vi sætter stor pris på, at du tog dig tid til at dele din feedback med os.

Det betyder meget for os at vide, at vi leverede en tilfredsstillende service. Din positive feedback motiverer hele vores team til at fortsætte med at yde vores bedste.

Tak fordi du valgte POWER!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Tak for hurtige service

Tak for hurtige service. Mahiar

September 17, 2025
Unprompted review
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hej Anna,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du var tilfreds med vores hurtige service. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne leve op til dine forventninger.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

I went to buy a phone and was out in 10…

I went to buy a phone and was out in 10 minutes with everything I needed. Excellent experience

August 31, 2025
POWER.dk - Vesterport logo

Reply from POWER.dk - Vesterport

Hi Martina,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så glimrende oplevelse i vores Vesterport butik. At kunne hjælpe dig med at finde den rigtige telefon på bare 10 minutter viser, at vores team virkelig ved, hvad de laver.

Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse. Det betyder meget for os at vide, at vi leverede præcis den service, du havde brug for.

Mange tak for at vælge POWER!

Alt det bedste, Erik hos POWER! ⚡

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