På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more
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See what reviewers are saying
Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more
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The EU rules about returning in-ear headphones are not clarified but Power has decided not to accept any returns. Ordered some in-ear headphones online on Friday, had to open the seal to see them. T... See more
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Hi, The product offer and price was great for QLED Tv. The first visit to the store at Vesterport was not upto the mark since there was only one personnel attending the customers. For 1 hour I... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ved Vesterport 4, 1612, København, Denmark
- 70338080
3.9
Great
2K reviews
Asks customers to review
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God service
December 30, 2023
Reply from POWER.dk - Vesterport
Vi vil gerne takke dig for de fantastiske stjerner! 🌟 Din positive vurdering bringer virkelig smil på vores ansigter 🙌 Vi er glade for at høre, at du har haft en fremragende oplevelse hos os i POWER 🤩
Din feedback betyder utrolig meget for os, da den hjælper os med at forbedre vores service og produkter. Vi værdsætter alle kommentarer og input fra vores kunder.
Tak for at vælge Power, og vi glæder os til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗
De bedste POWER hilsner
Julia
Kundeservice, POWER
Smooth Click & Collect
I have always had good customer service with Power over the years. Picking up a Click & Collect item within 30min of my reservation was also a smooth process. From 16h45 to 17h12, to be precise 😁😁. "Buzzer shot" and well appreciated this close to Christmas.
December 19, 2023
Reply from POWER.dk - Vesterport
Mange tak for de strålende stjerner! 🌟
Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for mig at vide, at du har haft en god oplevelse hos os i POWER 🤩 Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste Jule hilsner
Oliver/POWER
God service
December 16, 2023
Reply from POWER.dk - Vesterport
Hej Charlotte
Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over!
I POWER er glade og tilfredse kunder dét brændstof, der holder POWERgejsten oppe! Derfor er det en fornøjelse at læse om din tilfredshed 🤩
Vi glæder os til dit næste POWERbesøg & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Emil/POWER
Happy to shop in power😊
December 12, 2023
Reply from POWER.dk - Vesterport
Hej Manish 👋
Det varmer vores POWER🧡 at læse, om din tilfredshed med denne handelsoplevelse og håber, at din nye vare spreder en masse glæde i din hverdag!
Vi glæder os til at se dig igen og du ønskes en herlig dag 🧡🤞
De bedste hilsner
Zaneb/POWER
Hang up on me rudely twice/Horrible, rude customer service
Hang up on me rudely twice！！！
I just asked his name and he hung up the phone rudely！
He said he was in charge of the refrigerator area, He said to me, he didn't need to see any pictures and freezers, told me, you only have two options. First, send the freezer back and replace it with another one. The second point is to pay 750kr. and we will replace it for you. When I ask his name, then he hung up the phone rudely on me again.
We don’t agree the transport fee, is because this is your freezer quality problem, is not from us!
He said that even if you contact our customer service 100 times, it won’t work.
This kind of violent and tough service attitude is the first time I have encountered it in Denmark, and the problem is also the quality of your freezers.
If it weren't for the quality issues with your products, who would be willing to waste their time complaining??
December 7, 2023
Unprompted review
Reply from POWER.dk - Vesterport
Vi vil gerne takke dig for din ærlige feedback.
Selvom det ikke var en perfekt oplevelse, sætter vi stor pris på, at du deler den med os. Vores kundeservice team er klar til at hjælpe, og hvis der er mere, du gerne vil dele, eller hvis du stadig har brug for vores hjælp, er et dedikeret team klar til at hjælpe og tilgængelige via mail på review@power.dk.
Vi ønsker at sikre, at du får den hjælp, du behøver, og at din fremtidige oplevelse med os bliver endnu bedre. Tøv ikke med at kontakte os, hvis du har brug for yderligere assistance.
Med venlig hilsen,
Jonas Kundeservice, POWER
Customer service answered on the phone…
Customer service answered on the phone pretty fast and satisfied my request.
December 5, 2023
Reply from POWER.dk - Vesterport
Tusind tak for de funklende stjerner! 🌟
Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩
Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗
De allerbedste POWER hilsner,
Oliver/POWER😆️
Reply from POWER.dk - Vesterport
Mange gange tak for de strålende stjerner! 🌟
Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩
Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗
De allerbedste POWER hilsner,
Oliver/POWER😆️
Multiple annoying email reminders to give a review in here
The service in itself was normal, so nothing wrong about that, but I am giving 2 stars because of the multiple annoying emails and SMSs I received after the purchase, pushing me to write a review in here. Very irritating!!! Sending one such email is enough, if someone wants to rate you they will. Sending 3 of those reminders is pushing it too far.. I don't usually bother with reviews, but this annoyed me so much that here I am rating my overall experience with 2 stars.
November 28, 2023
Reply from POWER.dk - Vesterport
Dear Eli
We sincerely apologize for the multiple reminders you received to leave a review, and we appreciate your honest feedback. It's regrettable that these reminders caused irritation, and we understand the importance of a balanced and respectful approach in seeking feedback.
Your experience with our service itself being normal is reassuring, and we are grateful for your acknowledgment of that aspect. Please be assured that we take your feedback regarding the communication reminders seriously. We will convey this concern to our internal team, including store management, to ensure a more considerate approach in the future.
We genuinely value your opinion, and we would like to invite you back to POWER for another opportunity to provide you with an improved experience. Your satisfaction is our priority, and we hope to demonstrate that on your next visit.
Thank you for taking the time to share your thoughts. We wish you a pleasant day!
Best regards,
Zaneb/POWER
Helpful team and good offers.
Power's in store sales team are really helpful, patient, and always willing to go the extra mile.
November 24, 2023
Reply from POWER.dk - Vesterport
Hello Caroline,
🌟 Thank you so much for your positive feedback! It truly warms our hearts to hear that our in-store sales team was helpful, patient, and willing to go the extra mile for you! 🛍️🌈
We strive to provide excellent service, and it's fantastic to know that our team's efforts have made a positive impact. We look forward to welcoming you again and ensuring you have an even more wonderful experience in the future. 🤝💖
🌞 Wishing you a fantastic day, and we can't wait to see you again soon! 💙
Best regards,
Mathias/POWER
Very fast and friendly
November 25, 2023
Reply from POWER.dk - Vesterport
Tusind tak for de strålende stjerner! 🌟
Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Kathrine POWER
Super fint glad for st handle hos power
November 25, 2023
Reply from POWER.dk - Vesterport
Tusind tak for de strålende stjerner! 🌟
Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Kathrine POWER
Great experience
November 24, 2023
Reply from POWER.dk - Vesterport
Tusind tak for de strålende stjerner! 🌟
Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Maria POWER
God service
November 23, 2023
Reply from POWER.dk - Vesterport
Hej Frederik.
Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over! ⭐⭐⭐⭐⭐
I POWER er glade og tilfredse kunder dét brændstof, der holder POWERgejsten oppe! Derfor er det en fornøjelse at læse om din tilfredshed 🤩
Vi glæder os til dit næste POWERbesøg & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner
Jonas/POWER
Reply from POWER.dk - Vesterport
Hej Babette.
Tak for din belønning af flotte ⭐⭐⭐⭐⭐
Vi er glade for at læse, at din købsoplevelse forløb problemfri og hurtig - sådan foretrækker vi netop, at det skal være, når man handler i POWER! 😃😃
Vi håber, at du allerede nu har fået glæde af købet, og vi ser frem til at (forhåbentlig) kunne gentage succesen!
De varmeste hilsner
Jonas/POWER
Lynhurtig ekspedition
November 22, 2023
Reply from POWER.dk - Vesterport
Tusind tak for de skønne stjerner! 🌟 Din positive vurdering glæder os virkelig 🙌 Vi er så glade for at høre, at du har haft en god oplevelse hos os i POWER 🤩
Din feedback betyder meget for os, da den hjælper os🙌 Vi sætter stor pris på hver eneste kommentar og input fra vores kunder.
Tak for at vælge Power, og vi glæder os til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗
De bedste POWER hilsner,
Sophie
Kundeservice, POWER
Very good Black Friday discount and…
Very good Black Friday discount and very helpful customer service.
November 22, 2023
Reply from POWER.dk - Vesterport
Tusind tak for de skønne stjerner! 🌟 Din positive vurdering glæder os virkelig 🙌 Vi er så glade for at høre, at du har haft en god oplevelse hos os i POWER 🤩
Din feedback betyder meget for os, da den hjælper os🙌 Vi sætter stor pris på hver eneste kommentar og input fra vores kunder.
Tak for at vælge Power, og vi glæder os til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗
De bedste POWER hilsner,
Sophie
Kundeservice, POWER
Super fin service 👍
October 31, 2023
Reply from POWER.dk - Vesterport
Hej Camilla
Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐
Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊
Vi glæder os til, at du svinger forbi igen! 🤞🧡
De bedste hilsner
Zaneb/POWER
Reply from POWER.dk - Vesterport
Hej Sami,
Tak for de 5 herlige stjerner 🤩
I POWER lever vi af at yde en god service for vores kunder, og vi er glade for at du har været iblandt dem!
Vi glæder os til at du besøger os i butikken igen og vi kan gentage succesen 😄
De bedste hilsner,
Jennifer/POWER
With power you leave the store when you are happy
With power it was easy to make online reservation and from the time I come to the store to the time I left was 5 minutes. Everything done for me within that short period. Marvelous, and I wish to come back again.
October 12, 2023
Reply from POWER.dk - Vesterport
Hi Aden,
Thank you so much for taking the time to share your wonderful experience with us. We're delighted to hear that you found it easy to make an online reservation and that your visit to our store was quick, efficient, and hassle-free.
Providing our customers with a seamless and convenient shopping experience is a top priority for us, and it's always rewarding to hear when we've succeeded in doing so. Your positive feedback is greatly appreciated, and it motivates us to continue delivering the best service possible.
We look forward to welcoming you back to POWER in the future.
Once again, thank you for choosing POWER, and we can't wait to serve you again on your next visit.
Best regards,
Mathias/POWER
Reply from POWER.dk - Vesterport
Hi Ebrahim👋
It is great to read about your satisfaction with this trading experience.
You can believe that we look forward to welcoming you again.
We wish you a wonderful day 🧡🤞
Best regards
Mathias/POWER
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