POWER.dk - Viby J Reviews 

3,276
TrustScore 4 out of 5

3.9

Ringvej Syd 82, 8260 Viby, DK


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Rated 1 out of 5 stars

A.I chat bot, because they can't even be bothered giving you 5 minutes of their time after a potentially thousands of EUR purchase is a red flag. Constant emails begging for a review AND sending... See more

Company replied

Rated 5 out of 5 stars

Good customer service, when one calls they answer immediately, and Incase of delivery need, it's done perfectly and neatly, power.dk helps one to take you through the machine system Incase one doesn't... See more

Company replied

Rated 5 out of 5 stars

Amazing, haven't tried the product yet but the people in the viby J shop were very good. The girl in the register very smiley, highly appreciated buddies, have a fantastic day : )

Company replied

Rated 5 out of 5 stars

The staff at Power was extremely helpful — especially Daniel and Alexander. They guided me really well when I bought my tablet. Great customer service!

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Ringvej Syd 82, 8260, Viby, Denmark

  • 70338080

3.9

Great

TrustScore 4 out of 5

3K reviews

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3.9

All reviews

(3,276)

34,020 reviews in the last 12 months

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Rated 5 out of 5 stars

Hurtig levering i Black Friday uge

Hurtig levering i Black Friday uge. Tak Power!

December 4, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Mange gange tak for de strålende stjerner! 🌟

Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩

Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗

De allerbedste POWER hilsner,
Oliver/POWER😆️

Rated 5 out of 5 stars

Excellent

Excellent. We are happy

December 3, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Mange gange tak for de strålende stjerner! 🌟

Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩

Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗

De allerbedste POWER hilsner,
Oliver/POWER😆️

Rated 5 out of 5 stars
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Mange tak for de strålende stjerner! 🌟

Jeg er utroligt glade for at læse din positive anmeldelse 🙌 Det betyder meget for os at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩 Din feedback betyder enormt meget for os!

Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗

De allerbedste POWER hilsner
Oliver/POWER

Rated 1 out of 5 stars

Very pressured and uncomfortable…

Very pressured and uncomfortable experience, extremely unhelpful and careless workers

November 22, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Dear Elliot

We sincerely apologize for the pressured and uncomfortable experience you encountered at our store. Your feedback is crucial to us, and we want to express our regret that our service did not meet your expectations.

We take your comments seriously, and we will address this internally with our store management to understand where improvements can be made. It is our goal to create a positive and helpful environment for our customers, and we appreciate your bringing this matter to our attention.

Despite this unfortunate experience, we hope you will consider giving us another opportunity to provide you with a more positive experience in the future. Your satisfaction is our priority, and we value your patronage.

If you have any further details you'd like to share or if you would appreciate a follow-up, please feel free to reach out to us. We'll do our best to address any specific concerns.

Thank you for your understanding, and we look forward to welcoming you back to POWER for a better experience.

Best regards,
Zaneb/POWER

Rated 5 out of 5 stars

God service

November 26, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Tusind tak for de strålende stjerner! 🌟

Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Maria POWER

Rated 5 out of 5 stars

Lave god prise

November 26, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Tusind tak for de strålende stjerner! 🌟

Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Kathrine POWER

Rated 5 out of 5 stars
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Tusind tak for de strålende stjerner! 🌟 Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner

Oliver
Kundeservice, POWER

Rated 5 out of 5 stars

Exellent demonestration

Exellent demonestration
The seller described the products perfectly.
Thanks a lot

November 22, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Tusind tak for de strålende stjerner! 🌟 Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner

Henrik
Kundeservice, POWER

Rated 5 out of 5 stars

Super good service

Super good service, nice employees, they explained and answered all my questions. Please keep up the great work.

November 18, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hi Remus,

Thank you for your review! 🌟 We're delighted to hear that you received super good service from our nice employees who explained and answered all your questions. 🛒

We appreciate your feedback, and we'll continue to strive for excellence.🤩

Have a fantastic day! 🧡

Best regards,

Michelle/POWER

Rated 4 out of 5 stars

It is a good product

It is a good product. It's cheap and worth every penny.

November 6, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hi MD,

thank you so much for your fantastic review! We're absolutely thrilled to hear that you find our product to be not just good, but worth every penny! 💰 Your positive feedback truly means the world to us and serves as a great motivation for our team.

We're delighted to know that you appreciate the affordability of our product! 💸 Providing value for our customers is one of our top priorities, and we're overjoyed to hear that we've hit the mark with you. 🎯

It's customers like you that make all our hard work and dedication worthwhile. 🙌 We're committed to consistently delivering high-quality products at affordable prices, and your endorsement reinforces that we're on the right track.

We can't wait to welcome you back for your next shopping experience! 🛍️ Our team is always here to ensure you have a positive and satisfying experience. If there's anything specific you loved about the product or any suggestions you'd like to share, we're all ears! 🐰

Wishing you a fantastic day filled with joy and positivity!😀Thanks again for choosing our product, and we eagerly look forward to serving you again soon. 😀

Rated 5 out of 5 stars
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hej Anne

Tusind tak for besøget i vores POWERHOUSE og for belønningen af 5 flotte stjerner 😍😍

Hvor er vi glade for at læse, at du valgte at handle hos os samt at du fandt handelsoplevelsen tilfredsstillende! - Det er bestemt også sådan det skal være at handle i POWER 🧡🧡

Vi ønsker dig god fornøjelse med den nye vare og ønsker dig ligeledes en herlig dag 🤞🤞

De bedste hilsner
Zaneb/POWER

Rated 1 out of 5 stars

13873-6500 / Ticket 655174

Buy from Elgiganten / Skousen / Proshop or any other store, They are the best and with the best service and after sales support, Never had any issue with any of them but never ever buy anything from power if you really value your time because if somehow anything stop working then you will be put down and lose your time /money /effort and atleast your hope to get it resolve. Only thing you will hear is “we are doing, please be patient, we are waiting for top chain of workshop to respond”and long message here that we apologize for inconvenience but we will do nothing and we will stick to our own way. I will never step into your store and will make sure none of my known friend / family does too

November 1, 2023
Unprompted review
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hello,

I would like to sincerely apologize for the unfortunate experience you had with us. It's never our intention to disappoint our customers, and i am genuinely sorry to hear that you felt your time, money, and effort were not valued during your recent visit to Power.

We genuinely appreciate your feedback, and I want to assure you that we take your experience very seriously. We will relay your feedback to our store management team to take the necessary steps to improve our service and ensure that similar situations do not recur in the future.

While your experience has been disappointing, I would like to mention that at Power, we continuously strive to provide quality products and services to our customers. We understand that there was a lapse in your case, and we are committed to learning from this and making necessary improvements.

We sincerely hope that you would consider giving us another chance in the future. We're dedicated to enhancing our customer experience, and we value your input in helping us achieve that goal.

Thank you for sharing your thoughts, and i wish you a good day ahead.

Warm regards,

Mathias/POWER

Rated 5 out of 5 stars

Power i Viby J super betjening !

Power i Viby J , fantastisk god service !
God information , venlig og hjælpsom personale !!

October 19, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hej Peder,

Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!

Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍😍

Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊

De bedste hilsner
Jennifer/POWER

Rated 3 out of 5 stars

Vi handler kun i Power

October 2, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hej Torben,

Tak for din anmeldelse.

Skønt at læse, om din tilfredshed med handel hos POWER. 😀

Vi ser frem til at byde dig velkommen igen og ønsker dig en fantastisk dag 😀

Rigtig god dag.

Venlig hilsen
Mert/POWER

Rated 5 out of 5 stars

God service

September 30, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hej Marlene,

Tusind tak for besøget i vores POWERHOUSE og for belønningen af 5 flotte stjerner 😍😍

Hvor er vi glade for at læse, at du valgte at handle hos os samt at du fandt handelsoplevelsen tilfredsstillende! - Det er bestemt også sådan det skal være at handle i POWER 🧡🧡

Vi ønsker dig god fornøjelse med den nye vare og ønsker dig ligeledes en herlig dag 🤞🤞

De bedste hilsner

Andreas/POWER

Rated 5 out of 5 stars

Alt ok tak for det

September 25, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hej,

Tusind tak for den fine perlerække af stjerner ⭐⭐⭐⭐⭐- dem 🧡 vi!

Vi er super glade for at du valgte os og havde en god oplevelse med ekspeditionen.

Vi håber på at se dig igen snart i et af vores varehuse 😁

Du ønskes en dejlig dag 😄

De bedste hilsner,
Jennifer/POWER

Rated 5 out of 5 stars

Alt super kun 👍👍

September 24, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hej,

Tak for din 5-stjernet anmeldelse! 🤩

Her I POWER stræber vi altid efter at yde den bedste kundeoplevelse 😎 Det glæder os derfor at høre, at du havde en god oplevelse hos os 😄

Vi sætter pris på din handel hos os, og vi ser frem til at se dig snart igen 🤗

Du ønskes en dejlig dag 😊

De bedste hilsner,
Jennifer/POWER

Rated 5 out of 5 stars

Easy pickup support

It was a good offer

September 18, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hi Aviroop!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Best store in denmark.

September 17, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Dear Ripu

We want to extend our heartfelt thanks for your fantastic feedback! We're truly delighted to hear that you consider us the best store in Denmark. Our goal is to provide a top-notch shopping experience, and your recognition encourages us to continue giving our very best.

We look forward to welcoming you back at POWER and assisting you with your future needs. We'll do everything we can to ensure you have an even better experience next time.

Wishing you a wonderful day, and once again, thank you for your support and feedback!

Kind regards
Zaneb/POWER

Rated 5 out of 5 stars

God service

September 17, 2023
POWER.dk - Viby J logo

Reply from POWER.dk - Viby J

Hej

Tusinde tak for den fine perlerække af stjerner - dem 🧡 vi!

Her i POWER ønsker vi kun at give vores kære kunder en god købsoplevelse. Derfor er vi glade for at læse, om din tilfredshed.

Vi ser frem til at byde dig velkommen igen, hvor vi vil gøre vores bedste for at fortsætte denne positive stime og ønsker dig en fantastisk dag!

De varmeste hilsner
Zaneb/POWER

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