POWER.se - Bäckebol Reviews 

2,049
TrustScore 4 out of 5

4.2

Transportgatan 19, 422 46 Hisings Backa, Göteborg, SE


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See what reviewers are saying

Rated 5 out of 5 stars

I recently visited the Power store to purchase a dishwasher and had an outstanding experience. The staff was incredibly friendly and took the time to explain every component in detail, clearly outlini... See more

Company replied

Rated 5 out of 5 stars

Hi! I ordered a Bosch Series 6 dishwasher online in the Jan sale and picked it up at the power Bäckebol store. I received great service straight away to pay in the store. Then drove round the back... See more

Company replied

Rated 2 out of 5 stars

Honestly, I wanted to give them the benefit of the doubt, but this experience was a total disaster. I mean, seriously though, I’m seeing so many people complaining about the exact same thing—delivery... See more

Company replied

Rated 5 out of 5 stars

Excellent staff, always helpful, Cheerful and easy to comunicate with if you present them a problem, they help each others to find the solution, it is not always about discounts nor gadgets, there is... See more


Company details

  1. Electronics Company
  2. Appliance Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Repair Shop
  6. TV store

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

  • Transportgatan 19, 422 46, Hisings Backa, Göteborg, Sweden

  • 08 517 66 000
Promotion box for POWER.se - Bäckebol

Veckans kampanj

Se veckans utvalda deals!

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(2,049)

15,654 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad service

Very bad service. Ordered apple watch series 9 on Feb 12th, 2024 and were suppose to deliver in 5 days. It is March 18th, 2024 and they still didn't delivery the item i ordered. Very fake customer support and they invoiced as well. Finally cancelled the order and they did not even care for that.

March 18, 2024
Unprompted review
POWER.se - Bäckebol logo

Reply from POWER.se - Bäckebol

Dear Madhu,


We sincerely apologize for the unacceptable delay in delivering your Apple Watch Series 9. This does not reflect the standard of service we aim to provide to our customers. Your frustration is completely understandable, and we deeply regret any inconvenience caused. Regarding your cancellation, we understand your decision, and we apologize for not meeting your expectations in this regard as well. Your feedback is crucial to us, and we will use it to improve our customer service processes.

If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to restore your trust in us.


Warm regards,
Rafiya at POWER!

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