It was the best service I received and I was glad how you staff was so articulate in explaining and give out the right information. He was very patient to give a listening ear and act on what we wante... See more
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See what reviewers are saying
Very nice sales assistant helped me with getting the new vacuum cleaner and took my old one for a discount. Pleasant and quick, no hassle .
Company replied
Evil salesmen, with deceitfull half truths get you to sign contracts that are based off of lies then. My friend was told to purchase a watch on fake pretens that it would work guarenteed with the p... See more
Company replied
O lust give 5 stars for wonderful excellent and amazing costumer service .i enter the store just around 7 50 pm the store was about to close i was thinking i might not get the help i wanted but i was... See more
Company details
- Electronics Company
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Enköpingsvägen 27, 177 38, Järfälla, Stockholm, Sweden
- 08 51 76 60 00
Veckans kampanj
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Pretty smooth buying experience
Pretty smooth buying experience. Staff was very knowledgeable.
May 11, 2025
Reply from POWER.se - Barkarby
Hello Jayshil!
Thank you for taking the time to leave a review! We’re really glad to hear the buying process went smoothly for you. That’s exactly the kind of experience we’re always aiming for! We always try to keep things as easy and helpful as possible, so hearing that we hit the mark for you really puts a smile on our faces. Welcome back any time!
All the best,
Saga at POWER!⚡
Long queues everywhere on the opening…
Long queues everywhere on the opening day of the new Power Barkarby store, but it was certainly an interesting experience.
Definitely a place I will be shopping at again in the future.
May 7, 2025
Reply from POWER.se - Barkarby
Hello John!
Appreciate you taking the time to leave a review! The first day had a lot of energy, lines, and lots of curious visitors. It means the world to us that despite the crowd, you still enjoyed the vibe and plan to swing by again. We'll keep the shelves full and the doors open!
All the best,
Saga at POWER!⚡
Reply from POWER.se - Barkarby
Hej där!
Stort tack för dina vänliga ord! Det gläder oss verkligen att du tycker om både butiken och våra priser. Vi strävar alltid efter att erbjuda bra värde och en trivsam shoppingupplevelse, så det betyder mycket att du tagit dig tid att lämna ett omdöme.
Varmt välkommen tillbaka snart! 😊
Önskar dig en fortsatt fin dag,
Erika på POWER!⚡
Exceptional Service with Kind and Knowledgeable Staff
The staff at Power were incredibly kind, patient, and attentive. They answered all my questions thoroughly and guided me with care and precision. Their professionalism and friendliness truly made a difference—thank you!
May 11, 2025
Reply from POWER.se - Barkarby
Hello Kimia!
Thank you so much for sharing your thoughts! We're thrilled to hear you felt both guided and genuinely welcomed. We always want our customers to feel like they're in good hands and it sounds like you appreciated it. We’re so glad we could help and make your experience a positive one! Welcome back any time!
All the best,
Saga at POWER!⚡
I m glad i like power shopping
May 10, 2025
Reply from POWER.se - Barkarby
Hello Sadia!
We're so happy to hear that you enjoy shopping with us! We’re all about making shopping enjoyable and it's great to hear that you’re appreciating it! Thanks for taking the time to share your experience. Hope your next visit is just as enjoyable!
All the best,
Saga at POWER!⚡
Excellent customer service
April 20, 2025
Reply from POWER.se - Barkarby
Hi Dimi,
We're so happy to hear that! Delivering excellent customer service is at the heart of what we do, so it’s wonderful to know that came through in your visit. 😊
See you again anytime, you're always welcome!
All the best,
Ebba at POWER!⚡
FRAUDERS
FRAUDERS, DO NOT SHOP HERE!
I bought a washing machine from them on Friday, payed for the delivery home, machine delivered on Monday completely wet inside and stinks like hell, like mold and rust together! Packaging probably done at Power warehouse where they packed a used mashine looking like new from the outside. Have bought at least 3 new washing machines in my life, all sealed with quality tape and instruction book inside the machine, the delivery guys just putted a bag in some cheap bag on the machine containing instruction book.
Called Power to do reclammation, they refuse and say they test wash before delivery and they offer cleaning liquid free of charge to "solve" the problem.
Machine is ELEKTROLUX brand and ofc it is them that do the last testing and then sending machines sealed to 3rd party sellers. If Power does otherwise they should say that clearly on their website or to their customers. FRAUDERS!
Ofcourse I will report the company to ARN and request much more in compensation than what I have paid.
Plus, customer support and those in charge that called me are very unprofessional trying to convince me how a stinking new wet delivered machine for 5000kr is a usual thing. DISCUSTING!
When I am done with you I will never put my foot again in your store! The worst shopping experience and customer support ever!
Sweden, shut this joke down!
P.S. 29th April Sara from Power replies here.
My reply: Got an identical answer like a month ago on Google so I will absolutly highlight that you never had or have the intention to make me, your customer happy so please at least have some dignity and fair play and do not try to write like you care about your customers
... Still fill disgusted by the way I was treated and frauded by Power Barkaby and their staff, from the seller guy, to the service desk staff that just were irritated that I was there to the manager Mahmoud that had the same attitude. I was sold a demo washing machine as new for 6500kr because Mahmoud couldn't garantie delivering a non-stinking machine to me. The demo machine that I got is working fine but has many scratches on the outside and I feel I vould have bought the same one in used condition for 3000kr. But Power Barkarby and their staff just want to sell and take money, service and taking responsibility for theirown faulty products are not something they do. TO YOU READING THIS, STAY AWAY FROM THIS STORE!
March 17, 2025
Unprompted review
Reply from POWER.se - Barkarby
Hello Sladjana,
Thank you for your feedback.
We understand that you are disappointed and that the situation did not turn out as you expected. This is of course not the experience we want any of our customers to have. We take your case seriously and would like to review it again to see if we can find a solution that feels better for you. You are more than welcome to contact us at kundservice@power.se so we can take another look at this.
If you wish to take the matter further with ARN, you absolutely have the right to do so. We are sorry that you feel this way and hope we can find a way forward.
Wishing you a great day,
Sara at POWER! ⚡
The service is outstanding👏.the…
The service is outstanding👏.the qualification of the workers is high and they are extremly cooperative.everything is fantastic.
January 12, 2025
Reply from POWER.se - Barkarby
Hi there,
Wow, thank you for your amazing feedback! We're so happy to hear that you think both our service and our team are doing a great job. It truly warms our hearts! We'll continue to do our best to exceed your expectations. 😁
Welcome back!
Erika at POWER!⚡
Excellent customer support
Excellent customer support. I have claimed warranty for an Xbox controller and my claim was accepted promptly and without any hassel. The customer support was very cooperative.
January 3, 2025
Reply from POWER.se - Barkarby
Hello Fahad!
Thank you for taking the time to leave a review! We’re thrilled to hear that your Xbox controller warranty claim was processed quickly and without any issues. We always strive to make our customers’ experience as smooth and hassle-free as possible so we're happy it's appreciated. Welcome back any time!
All the best,
Saga at POWER!⚡
No one helps you I have to wait 20…
No one helps you I have to wait 20 minutes or order online to pick up on same store.
January 3, 2025
Reply from POWER.se - Barkarby
Tjena Mustafa!
Tack för att du tagit dig tid att skriva till oss! Vi förstår att det kan vara frustrerande att behöva vänta, och vi beklagar verkligen att det blev så under ditt besök. Vi arbetar ständigt med att förbättra vår service och hoppas att du kan ge oss en ny chans för att göra din upplevelse bättre nästa gång. Varmt välkommen åter!
Ha det fint,
Saga på POWER!⚡
Great customer satisfaction
The sales person explained everything very nicely and helped me to choose the perfect TV.
December 28, 2024
Reply from POWER.se - Barkarby
**Hej! **
**Tack så mycket för ditt omdöme, det betyder mycket för oss att få ta del av din upplevelse! **
**Vi jobbar hårt för att leverera bästa möjliga service och glädjer oss verkligen att läsa att du uppskattade vårt arbete. Din feedback är en stor inspirationskälla och hjälper oss att fortsätta utvecklas och förbättras. **
**Tack för att du delar med dig och för att du väljer oss, vi ser fram emot att ses igen!**😀️
Allt gott,
Sara på POWER!⚡
The counter woman was very rude to us
The counter woman was very rude to us, she didnt know that it was our turn, she told just wait and took the customer who was after us.
I did raise the question but she totaly ignored us. Media markt barkerby.
December 26, 2024
Reply from POWER.se - Barkarby
Hi Pal, and thank you for taking the time to share your experience.
We're sorry to hear that you felt ignored and poorly treated by our staff during your visit. We always strive to provide our customers with the best possible service, and this is certainly not the experience we want anyone to have.
We take all feedback seriously to ensure we address situations like this and prevent them from happening again. Thank you for letting us know, it’s through feedback like yours that we can improve. 😊
Have a great day,
Sara at POWER!⚡
Arrogant staff
Arrogant staff, not helpful. We bought a Phillip Sound bar on black friday and was suppose to collect it in 3-4 days from the barkaby store. When we went they said that its out of stock and we can take our money back. I told them that if they had informed me about this while buying or earlier I could have got the same deal from Elgiganten ot webhallen but now i will have to buy at double the price. so they could help with some other brand. But they were arrogant and not helpful at all. Buy from Power but definately NOT from Barkaby store
November 27, 2024
Reply from POWER.se - Barkarby
Hello Kajal,
Thank you for sharing your experience with us. We're truly sorry to hear about your frustration with the situation regarding the Philips soundbar. We completely understand how disappointing it must have been to find out that the item was out of stock after you had made plans to pick it up. It’s certainly not the experience we want to provide, and we deeply apologize for the inconvenience this caused. While we’re sorry we couldn't meet your needs this time, we hope we can make it right in the future.
Have a great day,
Saga at POWER!⚡
Got a message saying my order is ready…
Got a message saying my order is ready to pickup at Barkaby store but when I reach there the Item is not there :(. And when I check my account it’s says Delivered. This is very bad experience. My Oder number 221165654
November 27, 2024
Reply from POWER.se - Barkarby
Hello Sameswar!
We're really sorry about the mix-up with your order. We totally understand how frustrating this situation can be. When an item is unavailable in the store, it’s a part of our procedure to mark it as delivered so that we can refund you as quickly as possible. That said, we completely agree that this process should have been more clearly communicated, and we’ll work on improving that. Thank you for your feedback!
Have a great day,
Saga på POWER!⚡
Reply from POWER.se - Barkarby
Hello,
We’re so glad you had such a positive experience! Your feedback brightened our day. Thank you for sharing your experience with us!
Kind regards,
Erika at POWER!⚡
Good kettle
November 9, 2024
Reply from POWER.se - Barkarby
**Hej hej,**
Tack för att du tog dig tid att dela dina upplevelser med oss!
Vi är så glada att höra att du är nöjd med din upplevelse. Att kunna bidra till en positiv upplevelse för våra kunder är vår största glädje, och vi uppskattar verkligen att du berättade detta för oss.
Hoppas vi ses snart igen! :)
Sara på POWER!
I had an awesome experience
I had an awesome experience! The deals were fantastic, and the staff was incredibly friendly and helpful. They made the whole process enjoyable. Highly recommend!
October 27, 2024
Reply from POWER.se - Barkarby
Hello Kasun,
We're delighted to hear that you enjoyed your experience with us! Our team strives to provide the best service possible, and it’s wonderful to know they made your visit enjoyable. Thank you for recommending us.
Best wishes,
Emil at POWER⚡
Bra service
October 3, 2024
Reply from POWER.se - Barkarby
Hejsan,
Vi uppskattar verkligen att du tog dig tid att skriva ett omdöme!
Vi är så glada att vi kunde leverera en bra upplevelse och ser fram emot att överträffa dina förväntningar nästa gång.
Hälsningar,
Sara på POWER!⚡🧡
The person who helped me change my…
The person who helped me change my headphones was so nice.
September 22, 2024
Reply from POWER.se - Barkarby
Hi Nicola,
Thank you so much for your review.
We always strive to provide the best possible service, and we're glad to hear you were satisfied!
Wishing you a great day,
Sara at POWER!⚡🚀
The best of the best power 👍🏼
September 15, 2024
Reply from POWER.se - Barkarby
Hej Madinakhon!
Tack för din fina recension!
Vad kul att höra att du är nöjd med ditt köp hos oss.
Önskar dig en fin dag!
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