Terrible customer service. Have no standardised process for returns. In some stores you go to the cashier for returns and they send you to support desk. In other stores you go to support desk and the... See more
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See what reviewers are saying
I had a great experience shopping at POWER Mall of Scandinavia. The staff were friendly, helpful, and professional. They answered all my questions and helped me choose the right product. The service w... See more
Company replied
I had a fantastic experience at the Power store in Sweden. I needed help with a cable, and Dominic went above and beyond to assist me. Not only did he help me find the right cable, but he also provide... See more
Company replied
The executive was good but 2 things he told us was invorrect 1st was regarding Apple Care which I called up Apple directly and asked rhem and Apple confirmed that we can buy apple care within 60 days... See more
Company details
- Electronics Company
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Stjärntorget 2, 169 79, Solna, Stockholm, Sweden
- 08 51 76 60 00
Veckans kampanj
3.7
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good product
July 10, 2025
Reply from POWER.se - Mall of Scandinavia
Hi there!
Thank you so much for your kind review! It means a lot to us that you're happy with your experience. We always strive to make shopping with us as easy and pleasant as possible, so it's truly great to hear that it shows! We hope to welcome you back again soon!
Warmest welcome back,
Ebba at POWER! ⚡
bra service
June 25, 2025
Reply from POWER.se - Mall of Scandinavia
Tjena Jan!
Stort tack för ditt omdöme! Vi blir så glada att höra att servicen kändes bra. Det är precis den känslan vi alltid strävar efter att ge våra kunder. Vi vill att det ska kännas enkelt och tryggt att handla hos oss, oavsett om det gäller något stort eller litet.
Varmt välkommen åter,
Saga på POWER!⚡
Reply from POWER.se - Mall of Scandinavia
Hi there!
We’re so glad to hear that your order arrived quickly and that you had a good experience with us! There’s nothing better than knowing our customers can enjoy their coffee without a long wait. Thank you for taking the time to leave a review, it really motivates our team to keep doing our best.
Enjoy your coffee moments! 😄
Have a nice day,
Erika at POWER!⚡
Not knowledgeable staff
Not knowledgeable staff. Took 30min to pick up an order. They did not know how to enter in the system item whin I was selling-in to Prowe.se.
May 12, 2025
Reply from POWER.se - Mall of Scandinavia
Hello Vytautas!
Thanks for the review! Sorry to hear your pickup took so long and that things got a bit messy with the system. We always aim to keep things quick and smooth, and it's unfortunate it didn't go as well as we want to. Thanks for the feedback, really appreciate you pointing it out!
All the best,
Saga at POWER!⚡
Reply from POWER.se - Mall of Scandinavia
Hi there,
Thank you so much for your kind words. I’m really glad to hear that you found everything helpful and that you got exactly what you needed. It means a lot to me to know that I could assist you effectively.
If you ever have any more questions or need further support, please don’t hesitate to reach out! 😊
Have a nice day!
Erika at POWER!⚡
I had a fantastic experience at the…
I had a fantastic experience at the Power store in Sweden. I needed help with a cable, and Dominic went above and beyond to assist me. Not only did he help me find the right cable, but he also provided it free of charge, emphasizing that customer satisfaction is their top priority. This level of service really made my day. Thank you, Dominic, and kudos to the entire team at Power!
May 6, 2025
Unprompted review
Reply from POWER.se - Mall of Scandinavia
Hejsan Armin,
Thank you so much for your kind words! We're absolutely thrilled to hear that you had such a fantastic experience at our Power store. Dominic is truly a gem on our team, and we’re so proud to hear how he went the extra mile to help you. It means a lot to us that you felt taken care of, customer satisfaction really is our top priority, and we're glad that came through.
We'll be sure to pass your feedback on, it’ll definitely make his day. You're always welcome back anytime you need help again! 😄
Ha en fortsatt fin dag,
Erika på POWER!⚡
Services from power store.
April 23, 2025
Reply from POWER.se - Mall of Scandinavia
Hello Gopi!
Thanks so much for taking the time to leave a review! We're happy to hear that you had a good experience with us! We always aim to provide top-notch service, so we're thrilled that we met your expectations. If there's anything we can do to make your next visit even better, don’t hesitate to let us know!
Have a great day,
Saga at POWER!⚡
The sales person was very patient and…
The sales person was very patient and knowledgeable. He showed different options and offered best price. It was the end of the day but he was not in a hurry. Excellent service.
The product wasn’t the best but the experience was very good. Thank you for answering all my questions!!
March 16, 2025
Reply from POWER.se - Mall of Scandinavia
Hi there,
Thank you so much for your kind review! We're thrilled to hear that our salesperson was patient and knowledgeable, and that you felt well taken care of. We always aim to provide the best service, even at the end of the day, so it's wonderful to know that came across.
While we’re sorry that the product wasn’t the perfect fit for you, we’re happy that your overall experience was positive. We truly appreciate you taking the time to share your feedback, and we hope to assist you again soon! 😊
Have a nice day,
Erika at POWER!⚡
Reply from POWER.se - Mall of Scandinavia
Hi Goran!
Thank you for your review! 😄
It's great to hear that you're happy with both our product range and our friendly staff. We agree that membership benefits are something we want everyone to take advantage of! We look forward to helping you again whenever you need something more.
Have a fantastic day,
Sara at POWER!⚡
Quick service but no AMEX
Service was quick but the absence of AMEX payment method means it’s going to be easier to buy elsewhere next time
March 13, 2025
Reply from POWER.se - Mall of Scandinavia
Hi there,
Thank you for taking the time to share your feedback! We're really glad to hear that you appreciated our quick service. However, we understand that not accepting AMEX was an inconvenience for you. While we strive to offer a variety of payment methods, we truly appreciate your input.
We hope to have the chance to serve you again and make your experience even smoother next time!
Have a nice dag,
Erika at POWER!⚡
Helpful staff
We had some questions about our online order and the delivery options, and choosing refrigerator, and Kevin and Khder at Power were incredibly helpful. They patiently assisted us, made sure we had the right delivery details, and were overall very nice throughout the process. Thank you so much for your help!
January 11, 2025
Unprompted review
Reply from POWER.se - Mall of Scandinavia
Hi there Olga,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Kevin and Khder were able to assist you with your order and delivery details. They truly go above and beyond to help our customers, and your kind words will definitely make their day!
Thanks again for your lovely feedback. If you ever need anything else, we’re just a message away. 😄
Best regards,
Erika at POWER!⚡
Reply from POWER.se - Mall of Scandinavia
Hej där!
Det värmer att höra att du är nöjd med vår personal. Vi gör alltid vårt bästa för att ge en fin upplevelse, och din feedback betyder mycket för oss. Hoppas vi får chansen att hjälpa dig igen! 😊
Ha en fin dag,
Erika på POWER!⚡
Reply from POWER.se - Mall of Scandinavia
Hi there,
So happy to hear that you had a good experience! It means a lot to us. We hope to provide you with even better experiences next time. Wishing you a wonderful day! 😄
Best regards,
Erika at POWER!⚡
Reply from POWER.se - Mall of Scandinavia
Hello Hamed!
Thank you so much for sharing your experience! We're happy to hear that you found our team helpful and informative. It's always our goal to provide clear and supportive service, so we appreciate your positive feedback. Welcome back anytime!
All the best,
Saga at POWER!⚡
Decided
I knew exactly what I wanted before I cam to the store. You had a good price.
January 9, 2025
Reply from POWER.se - Mall of Scandinavia
Tjena!
Thank you so much for your review! We're thrilled to hear that you knew exactly what you wanted and found a good price with us. We always strive to offer the best value to our customers, and it's great to know that we met your expectations. Welcome back anytime!
All the best,
Saga at POWER!⚡
Quick service delivery
Smooth ordering via website and quick delivary process 👍 keep it up.
December 26, 2024
Reply from POWER.se - Mall of Scandinavia
Hi there,
A big thank you for your review!
We’re really happy to hear that you found the ordering process easy and that the delivery was quick and smooth. We always strive to provide our customers with a great experience, so your positive feedback means a lot to us.
We hope you had a wonderful Christmas and wish you a continued joyful time during the rest of the year.
Best regards,
Sara at POWER!⚡🔥
Kevin and Alireza are the best
Kevin and Alireza are the best. Have good deal and really nice time. Made my Christmas the best.
December 25, 2024
Unprompted review
Reply from POWER.se - Mall of Scandinavia
Hello Dusan,
Thank you so much for sharing your experience!
We're so happy to hear that our colleagues helped make your Christmas fantastic. It's always our goal to provide service that makes a difference, and it feels great to know we succeeded this time.
We wish you all the best and hope you have a wonderful day,
Sara at POWER!⚡😁
Reply from POWER.se - Mall of Scandinavia
Hi there,
Thank you for your kind words! We’re happy you enjoyed your visit to our store. Looking forward to seeing you again soon! 😁
Best regards,
Erika at POWER!⚡
- it took 4 days of delivery instead…
- it took 4 days of delivery instead of estimated 3
- long waiting time in the shop, with one personal forwarding me to the other, sounds like not optimal process at all.
December 13, 2024
Reply from POWER.se - Mall of Scandinavia
Hi there!
Thank you for letting us know about your experience. We apologize for the delay in delivery and the frustrating wait time in our store. We’re committed to learning from your feedback to make our service more efficient and enjoyable.
Kind regards,
Erika at POWER!⚡
Employees are running away from…
Employees are running away from customers and are overworked. This problem may be solved by adding staff.
December 4, 2024
Reply from POWER.se - Mall of Scandinavia
Hello Babak!
Thank you for sharing your feedback with us! We’re truly sorry to hear that you had an unpleasant experience. We always strive to provide the best possible service, and we’re working hard to ensure our staff is well-supported so that everyone can receive the attention they deserve. We’ll definitely take your comments into consideration as we continue to improve!
Have a great day,
Saga at POWER!⚡
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