Tenergy Power Reviews 4,894

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The batteries were delivered well-packed and within 2 days [shipped free]. Altogether, brilliant performance. The digital side could use some attention. It didn't affect the transaction but . . . w... See more

Rated 5 out of 5 stars

Ordered April 28, arrived about 9 days later. As always, Tenergy batteries have excellent construction and are durable. These replaced batteries in Ring Pathlights and work as well as the Ring batteri... See more

Company replied

Rated 5 out of 5 stars

Tenergy makes superior rechargeable batteries in my experience. I've owned several of the companies "premium" line of AA and AAA batteries over the years and found that they maintain their charge and... See more

Rated 5 out of 5 stars

Your recent discount helped make great batteries affordable. The handling of the package by FedX economy or whatever was very rough. The package arrived smeared all over in black grease on the outsi... See more

Company details

  1. Electronics Store

Information provided by various external sources

Your one-stop saving store for high quality rechargeable batteries and chargers at everyday low prices. We offer rechargeable batteries and chargers that are made with industry leading technologies, and the most cost effective manufacturing process. In addition, we offer you a wide spectrum of valuable information on batteries and chargers for your in-depth understanding of the battery world. Our high quality customer service are specially designed and dedicated to offer you a secure, friendly, convenient, private, and informed shopping experience. Categories of products we offer: Rechargeable AA, AAA, C, D, 9V & Chargers, NiMH Battery Packs & Chargers, Li-Ion Battery Packs & Charger, 18650 Batteries & Charger, Tech Cells, Roomba Batteries, Powerbanks / External Mobile Chargers, SLA Batteries, Bluetooth, RC Car/Airplane NiMH & LiPO Backs, CR123A Batteries & Rechargeable, PCB's/PCM, Custom Batteries, & MORE!!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a battery for my flashlight…

I ordered a battery for my flashlight and was sent the incorrect battery…I emailed your Company and they will not do a refund…battery was only over 5$. They are saying it was my fault for the incorrect battery ordered…if I return it would cost me more on shipping that the battery itself. This is rediculas on there part.

November 3, 2023
Tenergy Power logo

Reply from Tenergy Power

Hello,

Thank you for your feedback.

Upon reviewing the order, we see that the item that was shipped/fulfilled was exactly as ordered. The production listings are explicitly outlined in the product details. We take great care to provide accurate and detailed information to ensure that our customers can make informed purchasing decisions.

We understand purchasing errors can happen - if you'd like to do a return, please email us at service@tenergy.com. Please be aware that customers are responsible for the return shipping fees.

Kind Regards,
Tenergy Support Team

Rated 3 out of 5 stars

Everything was fine except for shipping options

Everything was fine except for one important issue, shipping options. USPS does not deliver in this region. We use UPS or FedEx for deliveries.

October 27, 2023
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Reply from Tenergy Power

Hello,

Thank you for your feedback. We would like to take this opportunity to clear up any misunderstandings.

Before placing an order, customers will have the option to choose from various shipping methods. If a customer cannot receive USPS packages at their address, it is advisable to select an alternative shipping option. Our shipping department will default to the most economical shipping method unless the customer specifies a different preference.

We apologize again for any misunderstandings. For any questions, we encourage customers to contact us at any time. Please contact our Support Team which can be emailed at service@tenergy.com.

Kind Regards,
Tenergy Support Team

Rated 1 out of 5 stars

I placed my order on the 17th and now…

I placed my order on the 17th and now it's 23 rd and still no batteries. Why send USPS. They are the worst and ups is the best. if I don't receive them tomorrow I shall cancel the order.
I should have ordered from Amazon,I would have had the batteries days ago.
Jim Watson

October 19, 2023
Tenergy Power logo

Reply from Tenergy Power

Hello,

Thank you for your feedback.

We would like to provide some clarification on our order processing time to prevent any misunderstandings.

- Order processing: 1-2 business days
- Standard Shipping Time: up to 3-7 Business Days

Please note that business days do not include weekends and holiday.

After reviewing your order, we see that the order was placed on October 17th and was shipped out on the next business day. It was delivered within 5 business days on October 24th.

For more shipping inquiries or any questions, we encourage customers to contact us anytime. Please contact our Support Team which can be emailed at service@tenergy.com.

Kind Regards,
Tenergy Support Team

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