Powerbutton Reviews 

510
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great price , I was looking for a small radio and came across the Roberts Petite 2 radio ... a brilliant clear FM Dab + loud sound for such a small size that came in different sizes with easy to use c... See more

Rated 5 out of 5 stars

I recently had to purchase a television for bedroom fitment. I was pleasantly surprised that Powerbutton were a local company. I like to support local businesses. The internet transaction was very sim... See more

Company replied

Rated 5 out of 5 stars

Excellent service. One of the screws as part of a pair of Sanus stands wasn't properly machined. Powerbutton dealt with the issue promptly, sending out a replacement screw via courier. Excellent commu... See more

Company replied

Rated 5 out of 5 stars

Great communication and next day delivery service, to Scotland, for a pair of Sanus speaker stands, at a very competitive price. Excellent all round. Undoubtedly I will buy from Powerbutton again in f... See more

Company details

  1. Electronics Store
  2. TV store

Written by the company

Powerbutton is a consumer electrical goods retailer, providing customers with the latest audio equipment and accessories. We are independent, ambitious and family-run, and pride ourselves on providing the best products from leading market players at competitive prices We are dedicated in providing the best in consumer electrical goods and after sales service. Although we are new, our roots are very much electrical. With over 50 years experience in the electrical retail sector, we are a family run, independent retailer. We are AUTHORISED DEALERS for Sony, Sonos, Panasonic, Flexson, Hama and more... We may be small, but our vision is big! With more product categories and models coming soon, we plan to offer the best range of electrical goods without compromising on quality. We check prices daily so you don't have to. We strive to remain competitive whilst offering the best products and choice at prices you can afford. Powerbutton is run by humans, for humans. We don't rely on computers to do all the work and as such we are only a phone call away. We care and as such aim to provide a personable service unmatched by competitors. We have every confidence that every item we sell will last. If, in the unlikely event there is a fault, we will endeavour to support you as best we can. Need help installing your device, email us, chat with us or call us on 01275 848180 for technical support and advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

510 reviews

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4.9

All reviews

(510)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good price and our order arrived…

A very good price and our order arrived on time.

December 6, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 1 out of 5 stars

I ordered black speakers and they sent…

I ordered black speakers and they sent white! The excuse was that the computer sends white out when black is out stock and no apology, I reckon they were hoping I'd just keep white. The mistake meant I had to take a day off work to wait for the courier to pick it up

December 3, 2023
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Reply from Powerbutton

Thank you for taking the time to write this review. Both the invoice and delivery notes clearly stated that the speakers were ordered in the white colour and therefore these were picked for dispatch. Yes the website can default to white if stocks are out in black but this can be changed in the cart at the time of order. We will look to address this with our website providers going forward.

We are glad that we could collect the incorrect speakers and supply the correct black speakers very quickly.

We apologise for the inconvenience that has been caused and the time taken off work in order for DPD to collect the incorrect speakers.

Rated 5 out of 5 stars

Very prompt and as shown.

November 30, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

The staff know their products really…

The staff know their products really well and provide accurate advice. The staff are very helpful and kept me updated on my order whilst they awaited new stock which only took 1 day for my items to arrive. I would have no hesitations using this company in the future and thankfully there are still companies around like this one that provide a great service.

December 3, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Highly recommended lovely speaker and…

Highly recommended lovely speaker and sound Quality item

December 3, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Easy installation.

November 29, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Good price

Good price, fast, reliable service.

November 27, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Excellent service

November 30, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Paid for my item but was told would be…

Paid for my item but was told would be delayed for a couple of weeks, I wasn't able to wait so was sent a polite email saying they would send me a refund . I was refunded very quickly.
Thank you. 😊

November 26, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Sonos Mini Sub - 2nd purchase

Second time in using PB to bulid on my home cinema kit with Sonos equipment. Site is great and clear, best price at the time, discount codes available, quick efficient delivery...and as always, very helpful. Bit of a faff and fuss when checking out so for me this is the only minor negative to try improve on...though swiftly sorted in a few minutes of calling customer services.

November 27, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Yes we are fully aware of the issues with the checkout and are looking to resolve this in the near future. Apologies for the inconvenience that may have been caused.

Rated 1 out of 5 stars

Disappointing performance

Powerbuttton accepted and confirmed my order and then wrote to say they couldn't honour it. The website also strongly implied that I needed to buy a power-lead with the equipment. That was a surprise and turned out not to be true when I obtained the kit from another supplier.

November 26, 2023
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Reply from Powerbutton

Thank you for taking the time to write this review. Unfortunately when the order was placed, the item was out of stock which our website should have clearly stated above the "buy now" box. We do allow back orders on selected items and did inform you of the option to receive the order when stocks arrived.

If we were to proceed with the order then we would have highlighted that the power lead was not necessary in this case.

The website makes "generic" recommendations to add additional items to your order. Many items which we sell may require an additional "longer" power cable, particularly for Sonos speakers if they are wall mounted or sited in a location further away from a mains socket.

We apologise for the inconvenience with the order and glad that we refunded the costs in full.

Rated 5 out of 5 stars

Fantastic experience

Excellent communication, best price available, excellent build quality and fast delivery

November 27, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Great service

Very efficient service and great communication.

November 27, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Great service!

Arrived the following day! Great service.

November 24, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Great communication and product

Good company to deal with I had a smooth transaction, and delivered very quickly.

December 1, 2023
Unprompted review
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Great price

Great price, well packaged and fast delivery. Thank you

November 22, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Excellent company

Excellent company - great prices and super fast and efficient delivery service.

November 22, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Great customer service via email as I…

Great customer service via email as I had trouble with payment goods arrived very quickly once sorted . Thanks guys

November 20, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

Rated 5 out of 5 stars

Great company

Great company, great service 👍

November 21, 2023
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Reply from Powerbutton

Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.

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