Love competent people! Often speaking with non-profit supporters, they come into the space thinking it's the same as for profit, just a different source of income. The Percent Team is vastly differe... See more
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See what reviewers are saying
Emailed Percent for help with our application. We received a prompt reply with very helpful information. We are delighted our application has been approved for Canva. Our organisation works with peopl... See more
Had a surprisingly wonderful experience with their customer care personnel who handled my problem quickly, communicated clearly and promptly, and were friendly and empathetic. I felt they put themselv... See more
Referred by a ticket sales site to verify our non-profit status. Referral was made on a Sunday afternoon and status was confirmed within an hours! Also, had a question that was submitted that same S... See more
Great support
I'm in the process of helping a long-standing homelessness non-profit get an online presence, and Percent has been super-helpful in getting us accredited for Google Workspace. A big thank you to everyone there for their support!
Great communication!
I am very pleased that I easily found support, we were able to identify and solve the issues that came up for our organisation. Very communicative and helpful customer care!
Great communication
Great communication, they helped me to solve my problems with verification procedure. Thank you so much for your quick help!
Non-profit organisation assistance
Thanks for all the help with our non-profit organisation. Everything went smooth! Good job!
Excellent experience of communication
It has been an excellent experience of communicating with percent regarding our Google workspace. We were unable to process our application for the Google workspace for nonprofit due to domain issues. We just asked help centre of percent for identifying the issue and percent team responded to us immediately. It was very friendly, polite and cheering way of communication. After help of percent we have been able to get the Google workspace. Thanks a lot.
Excellence in Support Services
I applied for my organization to join the Google Nonprofits program but ran into some validation problems. Upon reaching out to the contact listed in the confirmation email, I was pleasantly surprised to receive a solution within hours. Following the provided instructions, including creating a support ticket and submitting affiliation documents, I experienced a seamless collaboration between various support teams. Throughout the process, I was kept informed every step of the way with prompt follow-ups and efficient communication. I am truly impressed by the responsiveness, friendliness, and efficiency demonstrated by Percent. Their excellence truly reflects Google's esteemed reputation within nonprofit communities worldwide.
Very professional and prompt help
Received very professional, personal help from Sandrea wih our application. Much appreciated.
Tadeusz J. APEC Canada
Percent thank you for helping our…
Percent thank you for helping our little non profit company to get verified! It was very quickly and helpful!
Fast and Kind
The answers were fast, kind and I feel they really want to help me get through the process. Hope more companys behave like that.
Thank you so much.
Awesome support, caring people
I had issues verifying our non-profit and they took care of the issue right away. Friendly support staff and detailed.
Prompt customer service and good follow through
Customer service and response was promptly and with quick follow-up.
The staff is awesome
The staff is awesome, they respond to issues promptly, and with accuracy and they are very helpful, professional and genuinely concerned, I enjoy everything about Percent, a wonderful company bridging the gap.
This team delivered for us
My organization is unique in that our nonprofit status is derived from a parent organization and further complicated by our lack of technology expertise. The specialists at Percent who handled our case were highly professional, and extremely patient with us, holding our hand throughout the entire process and being cheerleaders for our organization as we navigated the approval process. We really appreciate their understanding and positive attitude throughout. Thanks to all.
The team is very helpful and respond…
The team is very helpful and respond very quick. that really help a lot.
We are a small parish church and…
We are a small parish church and regularly struggle with people accepting our governance documents but Percent were great and kept checking and communicating with us throughout the process.
All was resolved within a couple of days.
It took a little time for my organization to be verified but I know everyone has to be careful these days. However, once I had all my paperwork in place, all was resolved within a couple of days. And they stayed in touch and were very helpful.
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