Percent Reviews 118

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Love competent people! Often speaking with non-profit supporters, they come into the space thinking it's the same as for profit, just a different source of income. The Percent Team is vastly differe... See more

Rated 5 out of 5 stars

Emailed Percent for help with our application. We received a prompt reply with very helpful information. We are delighted our application has been approved for Canva. Our organisation works with peopl... See more

Rated 5 out of 5 stars

Had a surprisingly wonderful experience with their customer care personnel who handled my problem quickly, communicated clearly and promptly, and were friendly and empathetic. I felt they put themselv... See more

Rated 5 out of 5 stars

Referred by a ticket sales site to verify our non-profit status. Referral was made on a Sunday afternoon and status was confirmed within an hours! Also, had a question that was submitted that same S... See more

4.5

Excellent

TrustScore 4.5 out of 5

118 reviews

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Rated 5 out of 5 stars

I had a great experience dealing with…

I had a great experience dealing with this company.Despite the challenges and stress i was going through at that time and made me feel hopeful and respected throughout the whole process.Percent team is extraordinary in dealing with people!

March 28, 2024
Unprompted review
Rated 1 out of 5 stars

Poor services

Poor services. Poor response time. Poor support system. I've been trying to get our organization verified on percent but its been two weeks since they keep rejecting us without any valid reason. We have submitted all of necessary documents to percent but still they reject us without any proper response.

April 5, 2024
Unprompted review
Percent logo

Reply from Percent

Hi Jason,

I hope you're well.

It's Ria here from the nonprofit success team @ Percent.

I completely understand the importance of having your application approved as soon as possible, and I'd love to help further.

If you've contacted Percent support already, please could you share the ticket number so I can follow up with you directly.

Alternatively, if you've not yet contacted Percent, please submit a ticket here (https://poweredbypercent.zendesk.com/hc/en-us/requests/new).
If you address FAO Ria, this will be escalated accordingly.

Many thanks

Ria

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