Percent Reviews 118

Ashley from Non Profit Success Team responded to my request for appeal to review our organisation application for G-Suite. I am so satisfied by their speedy response and putting on the priority queue that helped our organisation secure the offering. This is such a magnanimous and generous support provided by Percent team to help us secure the nonprofit offerings by Google.

I received prompt responses to my inquiries from the Percent team and they were able to quickly resolve one issue regarding the verification for my application to Google for Nonprofits.

I have found Percent to be friendly and quick to respond to my questions. The answer I got back was useful and complete. Couldn't ask for much more.

Our situation was complicated and PoweredByPercent helped us through it.

Love competent people! Often speaking with non-profit supporters, they come into the space thinking it's the same as for profit, just a different source of income. The Percent Team is vastly different! Support from the base up, they ask and help with the thoughtful questions that few ever think of to help non profits grow to areas few get the luxury to explore.

Quick response. Our org's address was updated immediately.

Great Services, willing to recheck the application documents and providing helpful information to validate our application

A very quick response makes you feel you are valuable and welcomed ...we received great co operation from Maja whom we were communicating with , I feel like we will get the funding .

The assistant service has been extremely diligent in providing a solution to my request of verification with percent. The customer service has been kind, responsive and very quick, much less than the 5 days that the email said it could take. Thank you again

When requesting a Google For Nonprofits account for a charity organisation in New Zealand, Google advised that verification of our status had not been possible based on the basic information requested in their "Get Started" process. We then found that the verification process is handled by Percent and that there was a simple process for sending a request directly to Percent for the non-verification decision to be reviewed. Upon submitting a request for review along with copies supporting documents, we first received from Lawrence a speedy email acknowledgement and advice that the review was in progress, followed by emailed advice during the following day that our eligibility had been verified, along with clear and helpful guidance on how to obtain approval to activate a new Google For Nonprofits account, which we have since successfully completed. Thank you so much Lawrence, Maeghan, and Sandrea for your top class assistance in navigating the verification process and achieving a positive outcome for our organisation :)

Someone attempted to gain access to our non-profit account with one of Percent's partners, and they were very good about letting us know when/how it happened, and to make sure that the access was not granted. Their agents were polite and took care of the issue quickly and efficiently, helping to ensure proper security was maintained.

Very quickly we were made to feel we found the right company to assist us in going digital. Sandera set out what we needed to complete quick responses to our questions. Looking forward to working with google and percent in the future

I was very pleased with the support I received from the Percent team. I highly recommend their services!

I have worked with PERCENT for over a year now and they have been wonderful. Timely communication, and great customer service.

We approached Percent a couple of times to register our non profit with Google, we had a hiccup our end with the wrong account on the application the first time round. The next time when we resubmitted the service was very prompt and as well as the application we successfully emailed some further information which they kindly replied to.

Excellent ! Thank you for your diligence. 5 Star Service.

Good and fast service during the onboarding for Google for Non Profits.

Emailed Percent for help with our application. We received a prompt reply with very helpful information. We are delighted our application has been approved for Canva. Our organisation works with people who are homeless or at risk of homelessness and we receive most of our donations from the public. Canva is a great asset to our small team so we couldn’t be happier.

Their Prompt response is great.