Order placed Monday AM for Tuesday delivery to install Wednesday (site is 60 Miles away). Not delivered by Tuesday mid afternoon, called up to be advised that my payment had not been received, I dou... See more
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Used a couple of times now, and no issues at all. The only oddity is I wanted a system with 4x PIR sensors and it worked out somewhat cheaper to buy a kit with two, and then another two as additional... See more
dear sir apartr fromt have great difficulity trying to register on your site which e and still not able to register even after calling your customer help line who where of no help what so e... See more
Purchasing and delivery, quality of goods etc all great BUT my request for a trade account was never replied to so had to buy at public cost. Had no choice to buy as needed items for a job urgently. W... See more
Company details
Contact info
Cranfield Innovation Centre, MK43 0BT, Bedford
- 08448843024
- sales@powermaxshop.co.uk
- powermaxshop.co.uk
Very Impressed with the speed.
Rang up on the Thursday as I forgot my password, reset and then went online ordered panel, it then arrived next day before 5:00 ready for install on Saturday.
Very pleased
October 15, 2015
Unprompted review
Visonic Wireless order
The website order part of the transaction was very good. I had to phone directly to ask for my UPS tracking number, this should have been provided automatically. The individual alarm component boxes had opened in transit and the contents were all over the place, not sure if any are damaged, not installed the system yet.
October 5, 2015
Unprompted review
A good overall service
I would put the service as excellent but for the fact that there doesn't seem to be an alternative to the £8+ delivery charge. I bought one item for around £16 and it cost 50% of the purchase price to get it delivered. Daylight robbery. We all do not need what we have ordered the following day. Ever heard of the Royal Mail?
September 13, 2015
Unprompted review
Great service and product!
Received great service and quality product. Very happy to deal with you again!
Thanks
August 26, 2015
Unprompted review
No customer service
I was buing Visonic security products with this site - one item was dead on arrival. They didn't answer for any of my several mails and or telephone . Be careful using this site.
August 12, 2015
Unprompted review
customer service
I emailed several times by completing an application form asking for information to return the incorrect item for the correct one. I had no reply to my queries so had to call to get a response. I think if there is a free returns the information should be included in the package.
July 20, 2015
Unprompted review
Good service
Needed new battery for my wireless siren. Found PowerMaxShop via Google and ordered the item which arrived promptly. Great service.
July 9, 2015
Unprompted review
Great price and service
Best prices I could find for the alarm accessories, along with good communication and prompt delivery. Would definitely use again.
June 30, 2015
Unprompted review
Great company to deal with, have bought from them before
Fast delivery, system arrived and fitted same day no problems everything worked as it should thanks
June 12, 2015
Unprompted review
Package arrived in cheap wrapping
Order made from a uk site and package arrived in cheap packing and in a vey poor condition from Portugal ? Internal box was even opened?, hope it will work
May 1, 2015
Unprompted review
Alarmed
Ordered battery for external siren arrived following day as ordered fitted battery now working
April 30, 2015
Unprompted review
Over good service but needs improvement.
Overall the service is good but there are two points that need t be addressed.
1. When there is a missing part or error in the order the "look to resolve" service isn't as good as it could be and you find yourself chasing to fix the problem. This should be used by the company to create an opportunity out of a problem and my experience is that they don't.
2. For small purchases you have to pay for expensive delivery, why isn't there a "no cost" option. An order I recently placed the delivery was 10% of the cost. This is not customer friendly.
April 29, 2015
Unprompted review
Very good...But!
Purchasing and delivery, quality of goods etc all great BUT my request for a trade account was never replied to so had to buy at public cost. Had no choice to buy as needed items for a job urgently. Would buy elsewhere next time if no reply on the trade account.
April 22, 2015
Unprompted review
Quite old design stock bleepers perfectly delivered
All arrived promptly and as requested allowing me to get home security back on track
April 11, 2015
Unprompted review
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