From order to fitting everything went very smooth and stress free. John at wellington ship very helpful and approachable. Dave and sterling the fitters were very efficient and respected our home . Gre... See more
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Review summary
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Reviews shaping this summary
Went powerpoint to find a new washing machine, they were very helpful and informative, we also bought a new fridge freezer. They were both delivered 2 days later and Gary was brilliant. He removed the... See more
Company replied
Excellent service on a washing machine repair. Matt was not sure of the issue and thought it might be something within the drum making it not worth repairing, but he persevered and found a loose bolt,... See more
Company replied
I always buy my white goods from Power Point. I live locally and I like to support my local businesses. I continue to go to PowerPoint also because nothing is to much trouble from the lovely staff the... See more
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Company details
- Appliance Store
- Appliance Parts Supplier
- Appliance Repair Service
- Appliances Customer Service
- Used Appliance Store
Written by the company
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Contact info
United Kingdom
- powerpointstores.co.uk
5.0
Excellent
563 reviews
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New Dishwasher installed
From when we ordered the dishwasher with Sharon, through to Dave & Paul who installed it for us, the service and attention to our needs was really good.
January 6, 2026
Reply from Powerpointstores
Good Afternoon Mr Slatcher,
Thank you so much for the kind words! We are thrilled to hear that you had a great experience from start to finish. I’ll be sure to pass your praise along to Sharon, Dave, and Paul—they take great pride in their work, and they’ll be delighted to know they made your dishwasher installation seamless. Enjoy your new appliance!
Thank you,
The Power Point Team
Friendly engineer
Friendly engineer. Knowledgeable. Good advice. Thorough. Good service. Appointment swift and on a Saturday. Thank you.
January 10, 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mrs Roberts,
Thank you for the wonderful review! We pride ourselves on providing swift, expert service—even on weekends. It was a pleasure working with you, and we appreciate your recommendation.
Thank you,
The Power Point Team
we went to our local store to order a…
we went to our local store to order a new washer to replace one that had gone faulty after four years of use. lots of selections to choose from But we decided on the Teknix model we ordered it yesterday 7/1/ 2026 then they installed it today 8/1/ 2026 which was amazing. item was installed within half an hour of arriving. by two nice knowledgeable Engineers. we are Very, Very Happy with the product too. Mr and Mrs clout.
January 8, 2026
Unprompted review
Reply from Powerpointstores
Thank you Mr and Mrs Clout, we are happy to know that you are pleased with the product and our team
Great service from Dave and Paul
Dave and Paul were very quick and efficient. Friendly, excellent service from them both
January 7, 2026
Unprompted review
Reply from Powerpointstores
Thank you for your lovely review
Friendly service and delivery
Competitive price, friendly service in store and from delivery guys. Very professional. Recommended
January 5, 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Andrew,
Thank you so much for the 5-star recommendation! We’re delighted to hear you enjoyed the full experience, from the pricing to our in-store service and final delivery. Our team works hard to maintain that level of professionalism at every step, and your feedback means the world to us. We look forward to seeing you again!
Thank you,
The Power Point Team
Delivery drivers were great
Delivery drivers were great. Came when they said, plenty of warning before they arrived. On time even in the snow, got the fridge in place and helped move the old one out of the way.
January 5, 2026
Unprompted review
Reply from Powerpointstores
Good Afternoon Mr Dawson,
Thank you so much for the kind words! We are thrilled to hear that our team managed to get your new fridge delivered safely despite the snow. Going the extra mile to help move your old unit is exactly the kind of service we strive for. I’ll be sure to pass your praise along to the drivers—it will make their day!
Thank you,
The Power Point Team
Fabulous service from our local…
Fabulous service from our local PowerPoint
We purchased a refurb washer from PowerPoint a few months ago. Unfortunately it broke down. I decided to purchase a new machine.
I explained to Sharron what I wanted in a washer and she steered me to the right machine.
I always have a good service from power point.Thank you girls.
January 2, 2026
Unprompted review
Reply from Powerpointstores
Good Morning Mrs Parr,
Thank you so much for the lovely review! We were sorry to hear your refurbished machine had an issue, but we are so glad Sharron was able to help you find the perfect new replacement. It’s always a pleasure seeing you in the shop, and we truly appreciate your continued support. Enjoy the new washer!
Thank you,
The Power Point Team
Excellent service on Christmas Eve
Excellent service on Christmas Eve . Phone call made , engineer arrived and the washing machine was mended and on again within 90 minutes . Brilliant and thank you to the engineer, Mark,
Thanking PowerPoint again
December 24, 2025
Reply from Powerpointstores
Good Morning Mrs Ashford,
Thank you so much for the kind words! We know how stressful a broken appliance can be—especially on Christmas Eve—so we’re thrilled Mark could get everything back up and running for you so quickly. We’ll be sure to pass your thanks along to him.
Happy New Year from the whole PowerPoint team!
Thank you,
The Power Point Team
Friendly service and on time.
December 23, 2025
Reply from Powerpointstores
Good Morning Mr Turner,
Thank you for the 5* Review. We are really glad you found our service to be friendly and on time.
Thank you,
The Power Point Team
A very pleasant and informative guy who…
A very pleasant and informative guy who sorted our problem quickly and professionally and also a very fast response from Powerpoint, job looked at, sorted and done within days, thank you
December 11, 2025
Reply from Powerpointstores
Good Morning Mrs Lane,
Thank you for the 5-star feedback! We take great pride in our responsive service and we’re glad we could get your issue sorted so quickly. We appreciate your business and look forward to helping you again in the future.
Thank you,
The Power Point Team
I've already left a review but trust…
I've already left a review but trust me, they're great...support local businesses...
December 15, 2025
Reply from Powerpointstores
Good Morning Mr Hunt,
Thank you for the kind words, we great appriciate your recomendations.
Thank you,
The Power Point Team
Great lads
Great lads, turned up on time and fixed the issue really efficiently. Top quality
December 2, 2025
Reply from Powerpointstores
Good Morning Mr MacPhee,
Thank you so much for the kind words! We pride ourselves on being punctual and getting the job done right the first time. I’ll be sure to pass your feedback along to the team—they’ll be delighted to hear it.
Thanks for choosing us!
The Power Point Team
Friendly
Friendly, helpful service from booking the appointment to the engineer visit. Engineer explained everything clearly . Machine was fixed quickly and cleanly. Thank you
November 25, 2025
Reply from Powerpointstores
Good Afternoon Mrs Brown,
Thank you very much for taking the time to share your positive experience. We are delighted to hear that our service met such a high standard across the entire process—from booking your appointment to the completion of the repair.
We are especially pleased that:
You found our team friendly and helpful during the booking process.
The engineer was able to explain everything clearly, ensuring you understood the repair.
The machine was fixed quickly and cleanly.
We strive to deliver seamless, expert service, and your feedback confirms that our team is meeting that goal. We will be sure to pass along your commendation to the engineer and the scheduling staff involved.
Thank you,
The Power Point Team
1st class service from a local company.
1st class service, next day call by engineer who was very knowledgeable.
November 25, 2025
Reply from Powerpointstores
Good Afternoon Mr Silcock,
Thank you for sharing this outstanding feedback. We are delighted to hear that our service met your expectations, specifically regarding the first-class quality and the prompt, knowledgeable support provided by the engineer on the next-day call. We will be sure to pass on this commendation to the team member involved, as they exemplify the high standard of professionalism we strive for. Your satisfaction is our top priority
Thank you,
The Power Point Team
Local, friendly, efficient
I would never consider going anywhere else for purchases or repairs. Friendly, local, efficient.
Matt fixed our dishwasher today. Great job. 👍
November 28, 2025
Unprompted review
Reply from Powerpointstores
Good Afternoon Mrs Carter-Lowe,
Thank you so much for this fantastic review! We're thrilled to hear that our commitment to being friendly, local, and efficient resonated with you. We'll be sure to pass along your kind words to Matt for the great job he did on your dishwasher. We truly appreciate your loyalty!
Thank you,
The Power Point Team
Friendly and reliable service
The engineer arrived as promised.
He was very friendly and knowledgeable.
He diagnosed the issues with my dishwasher and was able to point me in right direction.
Would definitely recommend
November 20, 2025
Reply from Powerpointstores
Good Morning Tracey,
Thank you for sharing such positive feedback about your experience. We are thrilled to hear that our engineer arrived as promised, was both friendly and knowledgeable, and successfully diagnosed the issue with your dishwasher. We truly appreciate your recommendation!
Thank you,
The Power Point Team
Reply from Powerpointstores
Good Morning Mr Huckin,
Thank you very much for taking the time to share your feedback. We are committed to providing helpful service, competitive pricing, and efficient delivery, and we're delighted to hear we met your expectations.
Thank you,
The Power Point Team
Good quality, friendly service.
good service both on the phone and in person the sales person on the phone was helpful and the installation team worked hard to fit my washing machine in a tight space. I would recommend using this company.
November 17, 2025
Reply from Powerpointstores
Good Afternoon Mrs Scanlon,
We are absolutely delighted to read your glowing review and appreciate you taking the time to share your positive experience with us.
It's wonderful to hear that you received good service both on the phone and in person. We pride ourselves on providing helpful and knowledgeable assistance, so we will be sure to pass along your kind words to the salesperson who helped you.
We are also very proud of our installation team and their commitment to getting the job done right, especially when faced with a challenging fitting. Their hard work in fitting your washing machine in a tight space is a testament to their professionalism and dedication.
Thank you for your strong recommendation—it is the highest compliment we can receive. We look forward to serving you again in the future!
Thank you,
The Power Point Team
Ordered over the phone
Ordered over the phone, got what I ordered.delivered and fitted on time and tested before leaving.
Fitters were polite and helpful. Very please overall but a pity they did not remove the packing.
November 13, 2025
Reply from Powerpointstores
Good Morning Mr Woodier,
Thank you for taking the time to share your feedback with us. We are delighted to hear that your order was taken accurately over the phone, and that our fitting team was polite, helpful, and ensured the item was delivered, installed, and tested on time. Your satisfaction with the service is our top priority.
We appreciate your overall very positive experience and look forward to serving you again.
Thank you,
The Power Point Team
Ordering and delivery of kitchen goods
From ordering to delivery the staff were very helpful and made us feel valued. Delivery was on time and the items were put where we wanted them. The delivery drivers were as helpful as the shop staff. The items delivered were as described and in great condition.
November 12, 2025
Reply from Powerpointstores
Good Morning Mr Slater,
We sincerely appreciate your positive review. We are extremely pleased to learn that the experience, from the initial ordering process through to delivery, met your expectations for helpfulness and professionalism. Ensuring our delivery is punctual, and that the product is delivered to your desired location and arrives in the condition described, is a priority for us. We thank you for recognizing the excellent service from all staff members involved.
Thank you,
The Power Point Team
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