Chris was extremely helpful. From the initial phone call to picking up my new car the whole process felt simple and stress free. Within 10 minutes of first meeting and he’d shown me the car I was inte... See more
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The Arches, Unit D, Avondale Way, WF2 7QU, Wakefield, United Kingdom
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I dealt with Mat during the process of purchasing our car and I've got to say it was the friendliest and easiest purchase yet. I would highly recommend this company. Helpful from the start and even now we've had our car for two weeks I can still contact Mat for advice.

Reply from Precious Metal
Mat was so easy to deal/communicate with. Excellent service from him and his team.

Reply from Precious Metal
I love my cars, so a new search has been a pretty big deal.
I firstly shopped around different garages to get an idea on what spec and what prices were being offered (had my heart set on an Mercedes GLE due to needing a large family car for camping) and Precious Metal couldn’t be beaten on price ‘again’!! Biggest thing for me though over everything was the trust..which is why I’ve returned for the 3rd time. Thanks for going the extra mile (literally with delivery too) as always Chris. We are over the moon with our Merc GLE premium and our private plates that you kindly printed and sent out for us. You really are one in a million and deserve this 5* rating.

Reply from Precious Metal
From start to finish Chris at Precious Metals was exceptional!
The process of getting my new car was so easy and straightforward.
On the day of collecting my car they arranged to even pick me up from the Train station as I could not drive into the dealership.

Reply from Precious Metal
Wow what amazing service. I recently had the pleasure of dealing with Mat when exploring precious metals, and I must say, he was amazing. Mat went above and beyond, sharing comprehensive details about the car and patiently answering all my questions. I'm genuinely thrilled with the service – a fantastic experience! Thank you to Mat and his other colleague for making me feel so welcome.
After a few conversations with Mat I knew that this was someone I could trust and rely on for a new car. That’s why I traveled 4 hours down to precious metals.
Thanks so much guys.

Reply from Precious Metal
I have recently purchased a car. Mat has provided a fantastic service. He went above and beyond to help. I would highly recommend. The car is in perfect condition really happy.

Reply from Precious Metal
I cannot recommend precious metal more for anyone looking to purchase a new car… after searching for almost 6 months Mat and Chris were a breath of fresh air and made the purchase of my new car an enjoyable one, they weren’t pushy and wanted me to drive away in the car that was right for me. We had excellent communication throughout and the purchase and part exchange of my previous car were seamless.

Reply from Precious Metal
Returned to Precious Metals to purchase another vehicle.
Chris was given the brief of what we were looking for and within a week a vehicle was found which ticked all the required boxes - there was an added bonus the vehicle had a ton of hidden extras - RESULT👍🏾
On collection day, we were picked up from the train station by a very cheerful Chris an taken to The Hub. The vehicle looked even better than the pictures we’d received.
Chris an Matt provide a 1st rate customer experience from start to finish - FAULTLESS.
A shining example of what a dealership should be.
The added touch of putting fuel in the vehicle was greatly appreciated. Thanks guys you’re the best.
PS - Tyler is very happy

Reply from Precious Metal
Second car I’ve bought from this company can’t recommend enough so helpful and professional will definitely be returning again

Reply from Precious Metal
My experience from start to finish was excellent
From picking my new car to it been delivered , this company is brilliant
Thankyou

Reply from Precious Metal
Mat and his brother went out of their way for us when we visited their showroom without an appointment, Mat gave us a completely honest appraisal of the car that my wife and I had gone to view and wasn’t pushy, he even advised us to think about it first as it’s a big purchase. Once the purchase had gone through Mat delivered the car to our home address (all freshly valeted and polished), he even put diesel in the tank for us, a first in my experience of buying cars. I would definitely recommend Precious Metal Motor Group to friends and family in the future.

Reply from Precious Metal
I was nervous about buying a car that I had never actually seen other than pictures on the internet, and a video.
My experience using Precious Metal was faultless. Not ever did I feel anything was pushed into me and forced into something I wasn’t totally happy with.
I was looked after by Mat who gave me a first class service with ensuring everything he could do to ensure the car was in budget and suited me and my finance options. Nothing was too much trouble, the company are an excellent company and one I will keep in contact with as I would buy again.
Family run business which was noticed with the attention to detail with customer care. Made everything very personal.
Thorough handover checklist and explanation of everything which took around 30 minutes. Knowledgable about the car I had brought and delivered to my door.
Lovely genuine man who wants to change the way ppl buy cars. In his words “a car is the second most expensive to a house you’ll buy”.
Totally different experience to main dealer, no matter what money you spend on a car every customer should be treated the same and Mat certainly give you that treatment.
Great day of purchasing my new car, speedy no stress process and all his details given to ensure if there are any issues he is happy to support and help.

Reply from Precious Metal
My first time buying a car online and they delivered exactly what they said, Mr Chris was very helpful concerning comenicating and all the information you need. I would recommend them to anyone.

Reply from Precious Metal
This is our third vehicle purchase from Chris at Precious Metals once again an impeccable service from our initial enquiry right through to collecting the vehicle. Lots of good communication via phone and email every time we had a question. We will definitely be back in the future Chris no doubt....PS:- white tea, no sugar!!!!

Reply from Precious Metal
What can I say a truly lovely experience of buying my Range Rover Evoque from precious metals!! This is the second time we have bought a car from Chris, whose customer service is second to none. Would highly recommend anyone to take a visit and look at their superb range of cars.
Once again, thank you Chris!!

Reply from Precious Metal
Absolute fantastic service from Chris and his team at Precious Metal. will most certainly use again and i would advise anyone to really consider Precious Metal as their new car dealer. they are passionate about what they do which provides a first class service that will align with your needs.

Reply from Precious Metal
Chris has made the experience from start to finish so so easy and reassuring. chosen car originally didn’t come advertised with the rear windows tinted and was a deal breaker between 2 for me - had them sorted for me next day and I couldn’t be any happier with my purchase! Will 100% recommend - thank you again❤️

Reply from Precious Metal
This is the second time we have used Precious Metal & they are simply outstanding! The service we received is second to none! They make the whole process so easy & straight forward.
Thanks again to Mat & all the team.

Reply from Precious Metal
Excellent service from the first enquiry call to delivering the vehicle.

Reply from Precious Metal
Recently bought a mercedes c class from this company.
From the initial contact to completion, both Chris and matt are fantastic and professional. They were warm and welcoming. The way they conducted themselves and their business is excellent and I would definitely recommend any car purchase here. Well done guys keep up the good work!

Reply from Precious Metal
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