Chris was extremely helpful. From the initial phone call to picking up my new car the whole process felt simple and stress free. Within 10 minutes of first meeting and he’d shown me the car I was inte... See more
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Review summary
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An excellent experience buying our car from Precious Metal. Matt and Chris were brillant - friendly and professional. Every step was swift, clear and completely stress free making the process a plea... See more
Company replied
Fantastic experience with Chris and Matt, from the first interaction on the phone to the final point where they delivered the car. From viewing to delivery in 3 days. Really polite, personable guys,... See more
Company replied
Absolutely chuffed with my purchase from Precious Metals. My new car is a dream to drive. She is everything I wanted and more. Brilliant service, fantastic communication and a solid ride. Highly recom... See more
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Company details
About Precious Metal
Written by the company
Welcome to Precious Metal Prestige Motor Group. Providing exceptional cars with low rates of flexible-finance options. NATIONWIDE DELIVERY AVAILABLE! Delivering service beyond service.
Find your precious metal
Contact info
The Arches, Unit D, Avondale Way, WF2 7QU, Wakefield, United Kingdom
- 01924 918558
- sales@precious-metal.co.uk
- precious-metal.co.uk
5.0
Excellent
456 reviews
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Honest, friendly car sales!
Matt and his brother are doing a great job running an honest used car sales business. Matt was knowledgeable, friendly and we felt relaxed throughout the process. Highly recommended!
May 2, 2024
Reply from Precious Metal
Hi Tom, and can I say what a pleasure it was to meet you, Zoe and Millie! Thank you for entrusting Precious Metal to organise your new car and we hope you all enjoy that stunning Range Rover!! Drop any one of the team a line if we can assist with anything in the future. With sincere best regards, Mat, Chris & all at Precious Metal.
Absolutely fantastic…
I could not recommend Precious Metal enough - the whole process was absolutely seamless. I was supported throughout the entire process of buying my car, nothing was too much hassle and no question was a silly one. Mat and Chris absolutely are the best in the business and have excellent senses of humour!
The service was that fantastic my mother is now going to be purchasing her new car from them!
April 27, 2024
Unprompted review
Reply from Precious Metal
Hi Annie, thank you for your amazing words and it was a real pleasure to meet you and your mum Rose! We're all thoroughly delighted that you enjoyed your Precious Metal buying experience and that we met with your service expectations. We look being of assistance to you again in the future and also relish the opportunity to organise your mum's new car! With sincere kind regards, Mat, Chris & all at Precious Metal
A refreshingly comfortable car buying experience from an impressively customer focused car company.
Although buying a car is supposed to be a pleasurable experience, often this is not the case as you feel wary of what you are being told and pressurised by target driven sales people. This is not the case with Chris & Mat from Precious Metal prestige cars. From the outset they were friendly, helpful, not at all pushy and could not do enough to advise on the vehicle we were considering in order to ensure we were totally satisfied. This is a small family company driven by good service, customer focused, providing high quality vehicles. We were delighted with every aspect of the buying experience and the vehicle we purchased. Thank you Mat and Chris for your expertise, attention to detail and courtesy throughout. We would have no hesitation in highly recommending this company to anyone.
April 29, 2024
Reply from Precious Metal
Hi Kevin, can I say what a genuine pleasure it was to meet Cheryl and yourself and thank you so much for the opportunity to organise your beautiful new Jaguar F-Pace! Our client experience is what has always been at the forefront of our business, so it's incredibly gratifying to receive such kind praise. If we can assist in any way ongoing, please don't hesitate to get in touch! With kindest regards, Mat, Chris and all the team at Precious Metal.
I wouldn't go anywhere else
I wouldn't go anywhere else. I have used precious metal for my last 3 cars and had amazing service throughout.
April 26, 2024
Reply from Precious Metal
Hi Leanne and thank you for your kind review of our service and for allowing Precious Metal to organise your third car!! It was once again an absolute pleasure to see you and all of team hope you enjoy your stunning Audi Q2. If myself or any of the team can assist in any way ongoing, please don't hesitate to give us a shout! Sincere best regards, Mat, Chris and all at Precious Metal
Bought a BMW 2 series recently from…
Bought a BMW 2 series recently from Precious Metal. The car is amazing and hands down gave me the best price for my trade in. Would highly recommend 👍
April 19, 2024
Unprompted review
Reply from Precious Metal
Hi David and thanks for taking the time to share your buying journey with us. It really means the world to us when clients offer their kind accolades - so thank you very much!
Hoping you thoroughly enjoy that amazing new BMW and please don't hesitate to get in touch if we can ever be of future assistance. Kindest regards, Chris, Mat and all at Precious Metal.
8 Months after sale Engine seized solid
I was sold a car under good faith of a perfectly clean service history and mot. 8 months later the engine seized and I'm now left with a broken down car I've got to fix when looking at the service history the car had severe engine issue, “milky substance on oil cap” , prior to be sold to me and apparently that isn't proof of a potential fault before purchase. With no help from garage I had asked if they are an approved dealership to see if my vehicle was under manufacturer warranty and if there was proof of the oil issue being looked at, they never replied and have basically left me with a broken car since.
Its hard to see a 19plate car just sit and get rusty with nothing I can do to fix it especially being told its wear and tear after 8 months and 6000 miles. Its affected me massively mentally and financially with no help on what I should do with the car to the point the car has now been broken for longer than it was running in my time of having it. I lost my previous job due to no transport and now I'm having to take a huge pay cut due to not having transport leaving me having to pay for a car that dont work and having to pay for transport all the time making it not possible to fix the car.
I know I'm going to be told i should have got the extended warranty but it wouldnt have covered the cost of a new engine to be installed with the old one taken out but do you expect a 3 year old car to seize solid?
July 12, 2023
Unprompted review
Reply from Precious Metal
Hi Reece, I would like to again reiterate my sympathy regarding the unfortunate issue with your car as per my email communication to you on 03/08/2023.
As a company that places a huge importance on the product we sell, every diligent measure is taken to ensure that our cars are to the highest of standards. These measures include (but are not limited to):
• We only buy from trusted sources.
• All have FULL SERVICE HISTORY.
• All vehicles have a minimum of 3 months MOT (a new 12 month MOT is added to all cars that fall below that threshold).
• Every car undergoes a rigorous appraisal process upon arrival – A copy of which is presented at the point of sale.
• We only include the most comprehensive warranties available as part of the sale price.
• All clients are offered the option to upgrade their warranty from the FREE 6 months up to 36 months at the trade price that we pay – this is around 50% of the comparable retail cost.
To clarify, the warranty cover on our cars is PLATINUM Grade and that entitles the policy holder to a labour rate of up to £200 per hour guaranteeing that if the need arises, the client can take their vehicle to a main franchise dealer should that be of their choosing. This is the highest possible warranty cover available which also affords a £5,000 repair contribution to help ensure absolute peace of mind.
Despite your claim to the contrary, we have tried to assist where possible via both email and telephone and I hope you see this communication again as a sign of our commitment to assist all we’re viably able.
With sincere regards, Mat Trueman, Precious Metal
Excellent service
Excellent service made buying my new car an extremely easy process would definitely recommend!
April 15, 2024
Reply from Precious Metal
Hi Joshua and thank you for taking the time out to leave your greatly appreciated feedback! We're all delighted our service was to your liking and can we express our sincere gratitude for your business. We all hope you enjoy that fantastic Mercedes and we look forward to being of future assistance. Kindest regards, Mat, Chris & all at PRECIOUS METAL.
Reply from Precious Metal
Hi Jeremy and a huge thanks for taking the time to leave us your kind accolade that is greatly appreciated! Can I also say what a pleasure it was to meet you and thank you once again for choosing Precious Metal to organise your new car. Please don't hesitate to get in touch if we're able to assist in any way further! With sincere best regards and thanks, Chris, Mat and all of the Precious Metal team.
Top notch car and top notch service
Top notch car and top notch service, went in on a Tuesday had my car by Thursday, would recommend precious metal to anyone, by miles (no pun intended) the best experience I've had getting a new car. 👍👍
April 12, 2024
Reply from Precious Metal
Hi Chris, it was a genuine pleasure to meet yourself and Hayley and we're delighted to receive your kind feedback. I shall ensure the rest of the PRECIOUS METAL team receive your accolade. Wishing you the very best in your amazing new Range Rover and if myself or any of the team can assist in any way, please don't hesitate to get in touch! Sincere best regards, Mat, Chris & all of the P.M team!
Great service in all aspects
Great service in all aspects, was kept up to date for the whole process
April 8, 2024
Reply from Precious Metal
Hi Cormack and thank you for your kind words! We're delighted you're happy with our service and love your new BMW 2 Series!!
Thank you very much for your appreciated business and all of the team wish you many happy, safe and enjoyable miles ahead. Sincere best regards, Mat, Chris & all at PRECIOUS METAL.
Awesome from start to finish
Awesome from start to finish, I was recently looking for a nice upgrade to a car I’ve been looking at for a while. A Mercedes CLA AMG, so I contacted this company without knowing much about them, but what a find!
An absolute gem of a company, from cradle to grave the whole process was smooth, personalised and very professional. From Mat who was a gentleman over email, handling everything, to Iso who dropped the car off on time as stated.
Don’t hesitate to use this company they are the real deal and you won’t be let down!!
March 29, 2024
Unprompted review
Reply from Precious Metal
Hi Luke and thank you for your greatly appreciated business and taking the time to share your buying experience with us. The whole PRECIOUS METAL team take great pride in your feedback and are sincerely thrilled you have enjoyed buying your car from us! Enjoy that amazing Mercedes CLA and if myself or any of the team can assist with anything, please don't hesitate to get in touch. Kindest regards, Mat, Chris, Iso and all of the PRECIOUS METAL team.
THANKS!
Chris and Mat were totally professional and helpful in presenting and selling me my car. Very relaxed, no pressure, a fair trade in, and everything explained in detail. Thanks to them both!
PS …..and I’m delighted with my little Merc too!!
March 15, 2024
Unprompted review
Reply from Precious Metal
Hi Bill and thank you wholeheartedly for your lovely review which means the world to us. It's incredible to hear we were able to help in such a manner that made you feel relaxed. We're always on hand should you ever have any queries and can we again thank you very much for your greatly appreciated business! We all sincerely hope you enjoy your amazing Mercedes GLA! Kindest regards, Mat, Chris & all of the Precious Metal team.
Fantastic!!
Very friendly and easy to deal with, It is clear that customer service is their main focus and they protect this vigorously with every car they sell! every detail is delivered as you would expect. Top class!!!,
thanks again
Peter
March 1, 2024
Unprompted review
Reply from Precious Metal
Hi Peter and a sincere thank you for leaving your greatly appreciated feedback. It is truly amazing when our clients thoroughly enjoy their buying experience with us and appreciate the lengths we go to to provide an impeccable service! Hope you had a safe trip back to Scotland and we also wish you many happy and safe miles ahead in your new Range Rover Evoque. Kindest regards, Mat, Chris & all at Precious Metal.
Extremely helpful
Extremely helpful, genuine and considerate service from team. Both Chris and Mat are highly knowledgeable, listened carefully to our needs and advised accordingly. Would highly recommend them to anyone looking for their next vehicle.
February 27, 2024
Reply from Precious Metal
Hi Nisha and a huge thank you for your kind accolade of our service that is greatly appreciated! Can I also say what a pleasure it was to meet yourself, Shah and the children and thank you once again for choosing Precious Metal to organise your new car. We all hope you thoroughly enjoy your amazing Mercedes GLC and if we can be of any further assistance, please don't hesitate to get in touch! With sincere best regards and thanks, Chris, Mat and all of the Precious Metal team.
We recently purchased a Fiat 500…
We recently purchased a Fiat 500 convertible and are over the moon with our new car. Mat and the team are very amenable and really do provide an excellent service as they genuinely care about their customers. After travelling from the Midlands to view our new car, Matt went out of his way to make us (and our dog, Wilf who came along for the ride) very welcome on arrival. We wouldn’t hesitate in recommending Precious Metal and will definitely use them again in the future. Thank you for a pleasant and stress-free experience!
February 17, 2024
Unprompted review
Reply from Precious Metal
Hi Emma and a huge thanks for taking the time to leave us your kind accolade that is greatly appreciated! It was fantastic to meet you, Ben and Wilf and can I thank you once again for choosing Precious Metal to organise your new car. We all hope you thoroughly enjoy your super piece of Italian chic and if we can be of any further assistance, please don't hesitate to get in touch! With warm regards and thanks, Mat, Chris and all of the Precious Metal team.
Professional and personal service
Mat was Amazing. Made the whole experience easy and very personal. From the first point of contact to me driving the car away was made so simple and easy. Nothing was too much trouble and I received a great personal service. Would recommend to anyone looking for a great car. They went the extra mile to ensure all was spot on for me.
February 20, 2024
Unprompted review
Reply from Precious Metal
Hi Matt and thank you for sharing your invaluable comments with us regards your Precious Metal buying experience. We're all delighted it was to your satisfaction and if we can be of further service in any way possible, please feel free to drop any of the team a line. Enjoy the superb BMW X2! Sincere best regards, Mat, Chris & all at Precious Metal.
3 cars so far…
This is the third (3rd) time I’ve used Precious Metal for a car and each time it has been extremely simple and efficient.
I told them the car I wanted, my budget and wants in specification. The conversation was simple and straight forward and I’ve never felt pressured or that I was being sold to.
If you’re looking for your next car, you would be stupid to not have a conversation with them.
I’ll be back in 2 years.
February 15, 2024
Unprompted review
Reply from Precious Metal
Hi Matt, great to see you again and thank you for allowing Precious Metal to organise you yet another car! All of the team hope you and Sophie thoroughly enjoy the amazing Range Rover Velar and we too look forward to seeing you in the future! Sincere best regards, Chris, Mat & all at Precious Metal.
Amazing experience from start to finish…
Amazing experience from start to finish with Chris and the team. Bought a few cars for family members from Precious metal and each time the service is exemplary. Highly recommend. They take all the hard work out of buying a car.
January 29, 2024
Unprompted review
Reply from Precious Metal
Hi Tony and thanks for once again allowing Precious Metal to organise all of your family cars! It was a pleasure to see you all and thank you for taking the time to share your experience with us! We look forward to assisting you and the family soon! Sincere regards, Chris, Mat & all at Precious Metal
Audi A3 automatic
Mat picked me up from the train station, the car was exactly as described, the whole process was totally painless. Mat then submitted my address into sat nav and to my surprise there was a full tank of fuel this was not part of the deal……..
Fantastic all round experience if you see a car you fancy give them a call you will not be disappointed.
January 31, 2024
Unprompted review
Reply from Precious Metal
Hi Stewart, thank you very much for your kind review and it's fantastic to hear you thoroughly enjoyed our client service and your amazing new Audi A3! It was a pleasure to meet you and can we extend our sincere gratitude for choosing Precious Metal. Kindest regards, Mat, Chris & all of the team.
A fantastic company to deal with
A fantastic company to deal with. Matt and Chris made the whole process simple and smooth, keeping me updated along the way. I asked them to source me a car, which they did in a short period of time, making sure it had everything I had requested. They kept in regular contact up to the point of delivery, which was done at my convenience.
I can’t speak highly enough of their service. I will definitely be recommending them to others and will be using them again.
January 24, 2024
Unprompted review
Reply from Precious Metal
Hi Michael, we really appreciate you taking the time to share your customer journey with us. It's genuinely fantastic to hear such warm feedback and we're delighted we sourced your dream car that is perfect for you! Enjoy the stunning Jaguar F-Pace and if myself or any of the team can assist with anything in the future, please don’t hesitate to get in touch. Mat, Chris & all at Precious Metal
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