Chris was extremely helpful. From the initial phone call to picking up my new car the whole process felt simple and stress free. Within 10 minutes of first meeting and he’d shown me the car I was inte... See more
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The Arches, Unit D, Avondale Way, WF2 7QU, Wakefield, United Kingdom
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If you are thinking of buying car from a trusted dealer then this is the place to go.They go above and beyond can’t thank them enough for sourcing the perfect vehicle at a great price

Reply from Precious Metal
Absolutely fantastic service as always. I am a repeat customer as are some of my family. I will never go to any other company.
Mat is just incredible, he is with you all the way through, communication is superb and has never let me down.
Iso who delivered the car was brilliant too. Never had any problems with the whole process and would highly recommend to anyone.

Reply from Precious Metal
Customer service is impeccable. No hard sale, no pressure and a seamless experience overall.
Chris provided a personal, professional service so many thanks for that!
They wouldn’t let the car out of their sight until they knew it was completely checked over.

Reply from Precious Metal
Matt was fantastic start to finish! Really knows his stuff. Kept informed all the way through and have my dream car!

Reply from Precious Metal
The best customer journey i have experienced buying a vehicle.
Vehicle is in perfect condition and arrived with half a tank of fuel….unheard of!
Huge A+ from me

Reply from Precious Metal
Such a fantastic family run business thank you to you both for making our car buying so easy and for always been at the end of the phone no matter what time of the day it was. We will definitely be coming back when it’s time to change our car again.

Reply from Precious Metal
Very good , they were extremely polite and kind.Would be very happy to shop there in the future.👍

Reply from Precious Metal
Really nice experience. Family run and Mat was helpful from first contact all the way through to completion. Travelled 2 hrs based on reviews and detailed ads and got a fantastic car

Reply from Precious Metal
Fantastic experience with Chris, bought my range rover with him and it's been a perfect process. The start of a good friendship and will be using him when it comes to upgrading the car and getting something new.

Reply from Precious Metal
Brilliant service from start to finish, very friendl and couldn’t have helped more. Constantly kept in touch throughout the process whether there was an update or not and answered all questions. Really good experience and would definitely recommend them to anyone who is looking to buy a car! I would never go back to a main dealer after buying from yourselves.

Reply from Precious Metal
Brilliant service from start to finish. All done and dusted in 4 days. Really friendly approach to car sales - which is refreshing :-) Would highly recommend to anyone. Thanks gents - much appreciated

Reply from Precious Metal
I can’t recommend this company enough. It seems hard to find a trustworthy company to buy a second hand car from but I felt well taken care of from start to finish. Mat responded to all enquiries quickly and has continued to be helpful following the cars delivery. Nothing seems to be too much trouble and I will definitely be using them again and recommending to family / friends. Nice to have a positive car buying experience and be able to share that.

Reply from Precious Metal
I would highly recommend purchasing your car from this lobely family run company. They are very professional thoughout and actually care about you and guide you though the purchase with honesty. They go above and beyond in their service before during and after your purchase unlike some larger corporate companies.

Reply from Precious Metal
Absolutely fantastic experience from start to finish this company goes above and beyond and mat is just a top man and nothing was to much trouble even picking me up from the train station. I would encourage anyone who is looking for a new car to give this company and mat a ring ⭐️⭐️⭐️⭐️⭐️

Reply from Precious Metal
Fabulous customer service from start to finish couldn’t be happier with my new wheels 😊

Reply from Precious Metal
10/10 service Chris couldn't have been anymore helpful and went out his way to make sure the handover went smooth as possible. Family owned business and it shows they really do take pride in what they do. Car was better than I imaged no faults! Thanks so much again :)

Reply from Precious Metal
Chris is on it! He communicates!
This is the 2nd vehicle experience from Precious Metal. From calling Chris, to enquire & discuss my options on changing my car to having the paperwork (docusign) all in place and the car exchange date confirmed, was 4 days and that included a bank holiday Monday.
Nothing is too much trouble. Efficient. Polite. On it! Doing and delivering above and beyond.
My new vehicle was delivered by Chris on Thursday and my old vehicle, driven way.
It was the easiest car swap arrangement ever!
I was originally recommended Precious Metal by my Accountant and I’ve recommended and shall continue to recommend Precious Metal to others.
If you want superb service, no other choice

Reply from Precious Metal
Matt and Chris were amazing from the off…The experience from enquiry to Viewing to Purchasing was a pleasure and could not recommend these gents enough! If you’re in the market for a new vehicle then id highly recommend looking at the quality collection precious metal have to offer.
They are the best at what they do with the best vehicles at competitive prices.
Coffee is on point too :D
Will definitely be doing business again!
Thank you
Dalton

Reply from Precious Metal
Not your normal car dealership, Chris went out and sourced a vehicle for us after the one we saw on their site got sold. Nothing was to much trouble great customer service, on collection Chris’s passion to ensure the car buying experience is taken at your pace and not just a quick sale. I would definitely purchase again from precious metal and would 100% recommend them to others.

Reply from Precious Metal
If you are wanting an excellent, quality vehicle with trustworthy, no pressure sales, you need look no further than Precious Metal Prestige Motors.
Rather than a large, target driven company, Chris & Mat base their whole business ethos & reputation on the satisfaction of their customers.
Having gone with my husband to buy his new car, we had no hesitation in returning to change my car.
We could not recommend this company highly enough.

Reply from Precious Metal
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