Precor Home Fitness Reviews 484

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Horrible customer service, its hard to communicate with their team and then to find out they dont have the part + they just wasted 20 minutes talking to them about the part they already know about. Wo... See more

Rated 2 out of 5 stars

I ordered an FTS Glide (cable weight system) on December 20, 2025. It's been 4 full weeks, and the only communication I've received from the company was when I reached out 2 weeks ago. The customer s... See more

Rated 3 out of 5 stars

Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call t... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service ! Our incline stopped working due to an error 6months after purchasing Precor treadmill ! It has been more than a year since then but they have been mailing parts to us inst... See more

Company details

  1. Fitness Equipment Store
  2. Sporting Goods Store

Information provided by various external sources

Precor Home Fitness sells the best fitness equipment brands at the best prices. Ellipticals, Treadmills, Home Gyms, Exercise Bikes, Rowers, Weights, and More.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

484 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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1.7

All reviews

(484)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

The service by the salesman was stellar!!!

The service by the salesman was stellar. He explained the difference between different machines. He allowed us the time to make our own decision without any pressure. The delivery men were polite and very efficient in assembling our recumbent bike.

June 23, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Liz & Chuck! We really appreciate your business and hope you enjoy your new recumbent bike!

Rated 5 out of 5 stars

I am extremely happy with the Precor…

I am extremely happy with the Precor Rally spin bike that I purchased a few months ago in the San Rafael store. It is an older model (without connectivity but with a large rack on the handlebar that perfectly supports my iPad or iPhone). I had no interest in online spin classes or storing my workout data on the bike itself so this is the perfect bike for me. The price was low as it was the last out-of-the-box bike of this model in the store. I purchase the bike from Jelani who was wonderful to work with. The delivery and set-up guys were great too. I also love the look of the bike and what a great workout it provides - right in my house!

June 23, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the 5-star review, Ann! We really appreciate your business and hope you enjoy your new Spin Bike!

Rated 5 out of 5 stars

Jason is awesome

Jason is awesome! He is extremely knowledgeable and helped give me ideas of other items that will be great additions to my gym. I am referring all my friends and family members looking for new gym equipment to him! 5 stars without a doubt!

June 22, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Daniel! We really appreciate your business!

Rated 5 out of 5 stars

Our experience was excellent

Our experience was excellent. The gentleman who helped us decide which rower best fit our needs was exceptionally knowledgeable. We love our water rower. Delivery was prompt and setup was quick and smooth. Thanks

June 22, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the 5-star review, David! We really appreciate your business and hope you enjoy your new Waterrower!

Rated 5 out of 5 stars

Great choices, great service

Our salesman was both knowledgeable and helpful. We chose to have our Inspire CS3 Cardio Strider seated elliptical delivered and setup and it was well worth the extra expense. The men who did the delivery and set up were very professional. I have serious mobility issues, and this elliptical has helped to strengthen my legs. I started out slowly and have worked up to 30 minutes per day. The seat is uncomfortable because it is not deep enough, but it is otherwise, a great machine.

June 21, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the 5-star review, Cynthia! We really appreciate your business and hope you enjoy your new Cardio Strider!

Rated 5 out of 5 stars

Tyler Button was so helpful and…

Tyler Button was so helpful and knowledgeable with all the products I was inquiring about.
Great customer service as well.

June 21, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Amanda! We really appreciate your business!

Rated 5 out of 5 stars

Gared was GREAT to work with!

Gared was GREAT to work with!

Answered every question I had and was so professional and polite

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Don! We really appreciate your business!

Rated 5 out of 5 stars

Happy with the store and my purchase

I'm very happy with my "SPIRIT XBU55 RECUMBENT BIKE". I had it for less than three weeks and I already lost weight and inches. The manager that sold me the bike was friendly and knowledgeable about how this specific bike works. He also said if I have any questions about how to operate the bike I could call or stop by. The delivery guys were professional and they installed my bike easy and without any hassle. I'm very happy with this store and their services.I would go there again for future purchases.

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the 5-star review, Alicia! We really appreciate your business and love that you've already had amazing results with your new bike!

Rated 5 out of 5 stars

Staff is awesome

Staff is awesome. Delivery was fast with great communication. Highly recommend purchasing your exercise equipment here!

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Robb! We really appreciate your business!

Rated 5 out of 5 stars

Precor Treadmill 835 (AWESOME)

I purchased a used Precor Treadmill 835 from Precor Home Fitness in Tukwilla a few months ago. I am so happy with my purchase. I went with the 835 because I wanted the toggle incline and speed rather then the push button. This set up is far more responsive and just is way easier to use. I opted to not get an extra tv screen veraion since I have a few TV's already set up in my workout room. I just needed a Precor treadmill to put next to my Precor Elliptical machine. This is the exact type of treadmill that I had been using for years at my health club. My machine looks like new and functions perfectly. I am able to run and walk and incline as much as I like. Everything works perfectly and I love being able to bust out a workout in the comfort of my own home instead of having to drive across town and find parking and take time out of my day. If you can afford to get one of these you should really do it. I use mine 3 to 4 times a week and will get years and years of use out of it. I dealt with Jason Marcado out of the Tukwilla store. He set up everything before hand and I was able to come over on the weekend and pick it up in my truck. His associates were very helpful loading it into my 2004 Ford F-150 Supercrew. I have a cab high Leer canopy on my truck so it needed to be taken apart a little but it did fit. A little of it hung out the back of my bed and I couldn't close my tail gate but it made it all the way home to Yakima safe. I have to tell you that these treadmills are really heavy and you will need at least 4 strong people to help you move it. I ofcourse had to take it in to my house DOWNSTAIRS and had my wife and daughter and nephew helping me but after some struggles we finally got it situated downstairs in my workout room. I know that they offer delivery of there machines but I didn't mind going and getting mine. It took a little effort but was doable. I hope this review helped and you won't be disappointed dealing with Precor Home Fitness in Tukwilla. Ask for Jason and he will set you up. Make sure you pick up a equipment mat so your machinery sits nice and stable and doesn't ruin your flooring in your home. Have a great day!

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the amazing review, Ralph! We really appreciate your business and are happy to hear that you love your new treadmill! Your workout room sounds nicer than many health clubs!

Rated 5 out of 5 stars

Happy Customers

My wife and I walked into the Bellevue Store and met Christian. He was extremely helpful and professional. He helped us choose the best model for our needs and also helped to set up delivery and removal of our old treadmill. I would rank Christian with an A-++
Then the team that picked up the old one was fantastic as well as the team that delivered the new one. Our experience could not have been better.
Thank you, Jim & Dianne Hanson

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Jim! We really appreciate your business!

Rated 5 out of 5 stars

The staffs help and knowledge is…

The staffs help and knowledge is amazing! No pressure, just passionate about what they know and love sharing it with me. I have been going to the San Rafael store for a few years now slowly building up my home gym. Just when I think I have everything I need... there is always something new and improved. I would highly recommend your store to anyone looking to buy workout equipment!

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the 5-star review, J! We really appreciate your business and continued support!

Rated 5 out of 5 stars

Staff was excellent in helping pick out…

Staff was excellent in helping pick out the treadmill best for us. The machine has performed up to and beyond expectations.

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the 5-star review, Carolyn! We really appreciate your business and hope you're enjoying your new treadmill!

Rated 5 out of 5 stars

Two weeks after I got my much awaited…

Two weeks after I got my much awaited Precor, it died. A fuse blew. No doubt this would have been more quickly resolved had I not lived at the edge of the country in the country. Lisa was absolutely amazing in following through until it finally got fixed. I wish I could hire her away. She was amazing.

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Nellie! We really appreciate your business and apologize for the initial fuse issue! Lisa is a true asset to our company, thank you for the kind words!

Rated 5 out of 5 stars

Great machine

Great machine, great price.

June 20, 2019
Unprompted review
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Reply from Precor Home Fitness

Thank you for the great review, Paul! We really appreciate your business!

Rated 5 out of 5 stars

Friendly knowledgeable staff

Friendly knowledgeable staff.
Very helpful and a pleasure to work with.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the 5-star review, George & Denise! We really appreciate your business!

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