Precor Home Fitness Reviews 484

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Horrible customer service, its hard to communicate with their team and then to find out they dont have the part + they just wasted 20 minutes talking to them about the part they already know about. Wo... See more

Rated 2 out of 5 stars

I ordered an FTS Glide (cable weight system) on December 20, 2025. It's been 4 full weeks, and the only communication I've received from the company was when I reached out 2 weeks ago. The customer s... See more

Rated 3 out of 5 stars

Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call t... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service ! Our incline stopped working due to an error 6months after purchasing Precor treadmill ! It has been more than a year since then but they have been mailing parts to us inst... See more

Company details

  1. Fitness Equipment Store
  2. Sporting Goods Store

Information provided by various external sources

Precor Home Fitness sells the best fitness equipment brands at the best prices. Ellipticals, Treadmills, Home Gyms, Exercise Bikes, Rowers, Weights, and More.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

484 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(484)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

Noisy elliptical

The machine is very squeaky while in use. I'm surprised and disappointed.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the feedback, John! We will contact you right away to get the issue resolved! If you have any further questions, please contact Jason at our Tukwila store @ (206) 838-0913

Rated 5 out of 5 stars

I had nothing but a great experience…

I had nothing but a great experience shopping at this exercise equipment store. The people were all very personable and helpful. I never felt pressured for one minute. I stopped in a couple times before committing to a nice home-elliptical machine that we now love. We bought a refurb machine, which ended up having a minor problem, so we contacted them and they came out and fixed it perfectly. No problem. Now we really love the machine and are using it regularly.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the 5-star review, Jonathan! We really appreciate your business and are happy to hear that you're enjoying your new elliptical!

Rated 5 out of 5 stars

Helpful

Helpful, friendly, not pushy, knowledgeable - excellent customer service!

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Margaret! We really appreciate your business!

Rated 5 out of 5 stars

Great customer service

Awesome store with incredible customer service! Got my elliptical, bosu ball, kettle bell, hexbells and gloves from there!

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Siva! We really appreciate your business and hope you enjoy all of yur new equipment!

Rated 5 out of 5 stars

Still working strong

Still working strong. Good controls. Good quality.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Robert! We really appreciate your business!

Rated 5 out of 5 stars

Customer Service was excellent

Customer Service was excellent, friendly and knowledgeable on all exercise equipment.

Outstanding!!!

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the 5-star review, Stacy! We really appreciate your business!

Rated 5 out of 5 stars

I bought my Cardio Strider from the…

I bought my Cardio Strider from the store in Rocklin on a Saturday, the owner delivered it on Sunday morning to me at no charge and even gave me a great price because it was a floor model. Love it, so easy to ride and doesnt hurt my hips like elipticals.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Marlene! We really appreciate your business and hope you enjoy your new Cardio Strider!

Rated 5 out of 5 stars

I love this machine

I love this machine. Especially no maintenance.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Paul! We really appreciate your business!

Rated 5 out of 5 stars

Keith was excellent very helpful and…

Keith was excellent very helpful and patient...me and wife couldn’t decide on the treadmill we wanted to get .keith was very knowledgeable on all the treadmills and helped us figure out what treadmill would be the best fit for us ..precore in my opinion is one the best places to get home gym equipment for all your needs .. Thanks a lot Keith .me and wife are 💯%satisfied with the quality and your recommendation .. thank you

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the 5-star review, Felix! We really appreciate your business and hope you enjoy your new treadmill! We appreciate the kind words for Keith, he truly is an asset to our company!

Rated 5 out of 5 stars

Best purchase ever made.

Best purchase ever made. I worked out in Waltham, MA hotel and noticed this AIO machine and when I returned home to NYC i scoured CL and eBAY to find it. Saw comparable trainers but knew this was for me. I’m nearing 50 and gained muscle like I was in my early 30s. Boss and kids impressed and I love it.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Sean! We really appreciate your business!

Rated 5 out of 5 stars

Awesome customer service!

Our buying experience at Precor was great, our salesman was informed and didn’t pressure us in any way to make a decision to buy when we visited the store. We didn’t end up making a purchase at our initial visit but returned a month later and decided to buy at that time.

I would highly recommend Precor for your fitness needs.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the 5-star review, Carol! We really appreciate your business!

Rated 5 out of 5 stars

Everyone at precor is very…

Everyone at precor is very knowledgeable & helpful. Thank you.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the 5-star review, Debbie! We really appreciate your business!

Rated 4 out of 5 stars

Everyone at the store was great

Everyone at the store was great. The only snafu was delivery. We bought an elliptical, a home gym, and some mats. They forgot to load the elliptical. Due to delivery schedules we had to wait another week for it.

June 20, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Ty! We really appreciate your business and apologize for the initial delivery issue.

Rated 5 out of 5 stars

Outstanding; I highly recommend

Outstanding product, reasonably priced. For me, this one was a game saver. I had open heart surgery in November; in May, I bought my elliptical. I use it comfortably every day, usually for about 50 minutes. It is a pleasure to use and I can easily watch t.v. when I use it. My strength build up gets better and better. I could not recommend this product higher...it is as good as it gets.

June 19, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Ed! We really appreciate your business and are glad to hear you are putting your new elliptical to good use! We wish you the best on your continued recovery!

Rated 5 out of 5 stars

Easy to schedule an install

Easy to schedule an install. Quick and informative install.

June 19, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Lloyd! We really appreciate your business!

Rated 5 out of 5 stars

Octane XR 6000

Precor Home Fitness helped facilitate the purchase and delivery of my new Octane XR6000.

June 19, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Mark! We really appreciate your business and hope you're enjoying your new Octane!

Rated 5 out of 5 stars

I purchased a Water Rower from Precor…

I purchased a Water Rower from Precor Fitness.
It arrived in a few days and was packaged well. No Damage at all.

The whole process was very easy and I am thrilled with my Water Rower.

June 19, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review! We really appreciate your business and hope you're enjoying your new Waterrower!

Rated 5 out of 5 stars

Great customer service

Brian was very friendly, helpful. Great customer service. Men who delivered my treadmill were great. Love the treadmill

June 19, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Judy! We really appreciate your business and are happy you love your new treadmill!

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