Horrible customer service, its hard to communicate with their team and then to find out they dont have the part + they just wasted 20 minutes talking to them about the part they already know about. Wo... See more
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I ordered an FTS Glide (cable weight system) on December 20, 2025. It's been 4 full weeks, and the only communication I've received from the company was when I reached out 2 weeks ago. The customer s... See more
Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call t... See more
Company replied
Terrible customer service ! Our incline stopped working due to an error 6months after purchasing Precor treadmill ! It has been more than a year since then but they have been mailing parts to us inst... See more
Company details
Information provided by various external sources
Precor Home Fitness sells the best fitness equipment brands at the best prices. Ellipticals, Treadmills, Home Gyms, Exercise Bikes, Rowers, Weights, and More.
Contact info
14725 NE 20th St, 98007, Bellevue, United States
- (888) 338-9899
- info@precorhomefitness.com
- precorhomefitness.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Noisy elliptical
The machine is very squeaky while in use. I'm surprised and disappointed.

Reply from Precor Home Fitness
I had nothing but a great experience…
I had nothing but a great experience shopping at this exercise equipment store. The people were all very personable and helpful. I never felt pressured for one minute. I stopped in a couple times before committing to a nice home-elliptical machine that we now love. We bought a refurb machine, which ended up having a minor problem, so we contacted them and they came out and fixed it perfectly. No problem. Now we really love the machine and are using it regularly.

Reply from Precor Home Fitness
Helpful
Helpful, friendly, not pushy, knowledgeable - excellent customer service!

Reply from Precor Home Fitness
Great customer service
Awesome store with incredible customer service! Got my elliptical, bosu ball, kettle bell, hexbells and gloves from there!

Reply from Precor Home Fitness
Still working strong
Still working strong. Good controls. Good quality.

Reply from Precor Home Fitness
Customer Service was excellent
Customer Service was excellent, friendly and knowledgeable on all exercise equipment.
Outstanding!!!

Reply from Precor Home Fitness
I bought my Cardio Strider from the…
I bought my Cardio Strider from the store in Rocklin on a Saturday, the owner delivered it on Sunday morning to me at no charge and even gave me a great price because it was a floor model. Love it, so easy to ride and doesnt hurt my hips like elipticals.

Reply from Precor Home Fitness

Reply from Precor Home Fitness
Keith was excellent very helpful and…
Keith was excellent very helpful and patient...me and wife couldn’t decide on the treadmill we wanted to get .keith was very knowledgeable on all the treadmills and helped us figure out what treadmill would be the best fit for us ..precore in my opinion is one the best places to get home gym equipment for all your needs .. Thanks a lot Keith .me and wife are 💯%satisfied with the quality and your recommendation .. thank you

Reply from Precor Home Fitness
Best purchase ever made.
Best purchase ever made. I worked out in Waltham, MA hotel and noticed this AIO machine and when I returned home to NYC i scoured CL and eBAY to find it. Saw comparable trainers but knew this was for me. I’m nearing 50 and gained muscle like I was in my early 30s. Boss and kids impressed and I love it.

Reply from Precor Home Fitness
Awesome customer service!
Our buying experience at Precor was great, our salesman was informed and didn’t pressure us in any way to make a decision to buy when we visited the store. We didn’t end up making a purchase at our initial visit but returned a month later and decided to buy at that time.
I would highly recommend Precor for your fitness needs.

Reply from Precor Home Fitness
Everyone at precor is very…
Everyone at precor is very knowledgeable & helpful. Thank you.

Reply from Precor Home Fitness
Everyone at the store was great
Everyone at the store was great. The only snafu was delivery. We bought an elliptical, a home gym, and some mats. They forgot to load the elliptical. Due to delivery schedules we had to wait another week for it.

Reply from Precor Home Fitness
Outstanding; I highly recommend
Outstanding product, reasonably priced. For me, this one was a game saver. I had open heart surgery in November; in May, I bought my elliptical. I use it comfortably every day, usually for about 50 minutes. It is a pleasure to use and I can easily watch t.v. when I use it. My strength build up gets better and better. I could not recommend this product higher...it is as good as it gets.

Reply from Precor Home Fitness
Easy to schedule an install
Easy to schedule an install. Quick and informative install.

Reply from Precor Home Fitness
Paul was awesome and helped us pick out…
Paul was awesome and helped us pick out just the right equipment for our needs.

Reply from Precor Home Fitness
Octane XR 6000
Precor Home Fitness helped facilitate the purchase and delivery of my new Octane XR6000.

Reply from Precor Home Fitness
I purchased a Water Rower from Precor…
I purchased a Water Rower from Precor Fitness.
It arrived in a few days and was packaged well. No Damage at all.
The whole process was very easy and I am thrilled with my Water Rower.

Reply from Precor Home Fitness
Great customer service
Brian was very friendly, helpful. Great customer service. Men who delivered my treadmill were great. Love the treadmill

Reply from Precor Home Fitness
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