Precor Home FitnessReviews 

484
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Horrible customer service, its hard to communicate with their team and then to find out they dont have the part + they just wasted 20 minutes talking to them about the part they already know about. Wo... See more

Rated 2 out of 5 stars

I ordered an FTS Glide (cable weight system) on December 20, 2025. It's been 4 full weeks, and the only communication I've received from the company was when I reached out 2 weeks ago. The customer s... See more

Rated 3 out of 5 stars

Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call t... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service ! Our incline stopped working due to an error 6months after purchasing Precor treadmill ! It has been more than a year since then but they have been mailing parts to us inst... See more

Company details

  1. Fitness Equipment Store
  2. Sporting Goods Store

Information provided by various external sources

Precor Home Fitness sells the best fitness equipment brands at the best prices. Ellipticals, Treadmills, Home Gyms, Exercise Bikes, Rowers, Weights, and More.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

484 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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1.7

All reviews

(484)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

BEST OF THE BEST

It is so nice to have a commercial style gym in our home. Such great quality and everything we need. We bought Precor because this is the brand all the gym's we've attended utilize. Because of their construction and quality devices used. Precor Home Fitness was VERY helpful in our selection for our home. Provided a great price for delivery and setup, which is essential. Seriously, don't attempt to do this yourself. The construction of the gym is just too important for your safety to mess around trying to be a do-it-yourselfer. We are so happy and thankful to finally have a home gym.

June 19, 2019
Unprompted review
Rated 4 out of 5 stars

The sales person that helped me was Jason…

The sales person that helped me was very knowledgeable and pleasant to work with. The equipment that we purchased has worked out very well. There was a problem with one of the pieces, but they came right out and took care of it without a problem. My only reason for not giving five stars is that the pricing between stores was very different for the same piece of equipment. I first went to the Bellevue store because it's closest to my home, but found that the prices there were 20% or more higher then their store down at South Center so I ended up buying at South Center. Jason was very helpful...

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

I love my Precor rack.

I love my Precor rack.
It's heavy duty, but not overkill. It's great to have so much cable/fly functionality in such a compact package. It leaves plenty of room for complimentary home gym equipment in my garage.

June 19, 2019
Unprompted review
Rated 4 out of 5 stars

I use the Precor Treadmill almost every…

I use the Precor Treadmill almost every day of the week. However, at least once every two weeks, the treadmill does not start up and an error message appears on the display. Usually I am able to fix the problem by turning off the treadmill for 30 seconds and then turning it back on.

Other than that, I am very satisfied with the unit.

June 17, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Jeff! We're sorry to hear about the issue and will have the manager contact you right away to get it working perfectly.

Rated 5 out of 5 stars

No problems with the elliptical and…

No problems with the elliptical and fast delivery.

June 16, 2019
Unprompted review
Precor Home Fitness logo

Reply from Precor Home Fitness

Thank you for the great review, Matti! We really appreciate your business and hope you enjoy your new elliptical.

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