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Good customer service. I hadn't heard anything from Preloved after 10 days so I sent an email. They responded to me very quickly after checking the Royal Mail tracking and finding that the parcel had... See more
Found using preloaded tec to sell my old mobile phone really easy and straightforward, they offered a good fair price. Communication was excellent, letting me know they had received my phone and then... See more
Company replied
Process was more or less exactly as described. The need to do a complete factory reset came as a surprise and prompted several views of a u tube vide before getting it done. Not difficult. Asked to... See more
Company details
About Preloved Tech
Written by the company
Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
Contact info
Unit 1d, Ni Park, Newport, TF10 9LH, Shropshire, United Kingdom
- 01952 790698
- sales@prelovedtech.co.uk
- prelovedtech.co.uk
4.7
Excellent
484 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience …
Everything went smoothly with clear simple instructions
I was pleased with the price and this helped towards my new phone 😀
September 11, 2024
Unprompted review
After a bad experience with another…
After a bad experience with another tech buyer I sent my phone off to Pre-Loved Tech. I filled in a very quick questionnaire, they sent me a label and packaging (although you can print this yourself too to save waiting) and I sent it off. They agreed with my phone assessment and paid the money within 24 hours. Highly recommended.
September 11, 2024
Unprompted review
Sold my phone
Sold my phone, as soon as it got there I received an email stating it would take up to 2 days for someone to look at my phone, unfortunately my phone got there with scratches but that would be on me for not packing it properly, anyway I got another email 2 days later explaining that it had scratches and they offered me 45 instead of 67 but money is money and it would have just gone in the bin otherwise. The money was transferred into my PayPal about 7 or 8 hours later so I was really happy with how quick it all was
September 5, 2024
Unprompted review
Very quick and easy questionnaire to…
Very quick and easy questionnaire to complete.
Easy to send phone off and money received in a few days.
Can't complain about anything.
I asked for a pack to send my phone off in, that was just a plastic bag, so not protective at all. But used my original phone box. Not a problem
September 3, 2024
They did just what they promised
The return package came next day with clear instructions. Within a few days the cash was in my bank as promised.
September 3, 2024
Easy transaction
Easy transaction, freepost bag sent, phone assessed the following day after receiving phone, payment made next day and was in my account the same day.
September 4, 2024
Unprompted review
Quick and efficient service
Quick and efficient service. I was sent a prepaid envelope as requested to send in my tech, they informed me once received, checked it quickly and the money was in my account the same day they told me it would be. Could not fault the service received.
August 22, 2024
TRUE TO THEIR WORD PAIDWHAT WASQUOTED
August 14, 2024
Excellent from start to finish
Excellent from start to finish. Very impressed. Was kept aware at all stages, and had approx 3 weeks to post items. Payment also prompt.
August 8, 2024
Highly Recommend
Great experience - My pack was sent out to me quickly and arrived back and revised very fast! I received the money within 24 hours. The whole process was really simple and I would use this company again ☺️
August 2, 2024
Excellent service and very helpful.
July 24, 2024
Quick & easy was happy with the price…
Quick & easy was happy with the price they offered meant to put 5 stars 1st class service
July 16, 2024
Reply from Preloved Tech
Hello Jackie,
Thanks for your your positive comments and im really happy your experience using our service was a positive one. We hope you return to us next time you have some electronics to recycle.
For training and development purposes, if your experience was a positive one was there any reasons for the 4 star review and not a 5 star? If so, please feel free to get in touch with our customer services team so we can work on improving all areas of our business and services.
Thank you
Nicki
I was looking at buying a new laptop…
I was looking at buying a new laptop but wanted to go the refurbished route.
As I was aware of Preloved Tech as their a Theo Paphitis #SBS winner I contacted them to see what they had available.
Ordered and arrived within days.
Would recommend for those businesses looking to reduce their footprint by using their services.
July 10, 2024
Unprompted review
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