Premier Car Supermarket Reviews 

Alan was so helpful, for buying a van for the first time he helped us with everything and told us everything we need to know. Could get hold of him and he helped with every query we have. Would come back and recommend to everyone we know

Olly was very Efficient helpful and friendly.
Made the whole process of buying the car easy

Jay at Premier car supermarket was fantastic. He was super patient when we wanted to look at lots of different cars. Purchase was smooth and efficient. Thank you

Oli was great, efficient and very concise with the process. Just would be better if he supported a better team🤷🏽‍♂️ still deserves a raise though 🤞🏽

Customer service and communication was great, kept me updated throughout the way. Very thorough with the car checks. Jay was great !

Quick and prompt service, excellent to do business with. Darren and Alantis went the extra mile, highly recommend.

Pleasure to deal with, great communication. Oli was extremely helpful throughout the process.

Bought a second-hand Audi.

Sales process appeared to have been handled professionally, but when I got home I discovered that one of the two car keys supplied didn't work. Changed the battery, but still didn't work.

Then telephoned the salesman who suggested that maybe I was given the wrong key (it had a tag on it with correct registration number) but then said I should email Aftersales.

When I did this, the initial response I received was:

"It may be that the key needs to be programmed , all our cars are sold with one working key and if a second is supplied it is classed as a spare only".

When responding that this was an unsatisfactory excuse and as a customer it was reasonable to presume both keys worked, I received the further response:

"It can be reprogrammed by the main dealer or there will be auto locksmiths that can do it as well ... On the day of the completion the handover sheet was signed to say you had received one working key".

When emailing further to be sent a copy of the handover sheet purportedly stating that only one key was operable and the other 'a dud', I perhaps unsurprisingly received no further reply.

I really would not recommend anyone dealing with this Company if it is willing to engage in such 'sharp practices' and without either transparency or integrity. This may have been a relatively minor matter (albeit still a cost and inconvenience) but must be illustrative of a wider untrustworthiness.

Strongly recommend steer clear of this lot!

AVOID AT ALL COSTS

I paid a £99 deposit on auto trader and went to view. The car was advertised with 53,000 miles on the clock. Upon arriving, I went to do a test drive and found the mileage to be 57,990. I complained about this, and after a period of arguing they agreed to knock £200 off. I then transferred the money, and they pulled out a form asking me to sign to say that I was a business not a consumer, which would have waived my consumer rights and standard warranty.

I had made it very clear upon arrival that I would be personally buying the car, and it was not going into a company. The name on the invoice is a made up business name, and does not exist on companies house, They took it upon themselves to make this name and got the address from my drivers license.

I then had to get a £70 taxi back home, which they refused to pay for.

They will reply to this review with a load of b*llocks like they have to all of their previous reviews, but this company is not worth dealing with, they are con artists, and clearly will not take any fall back when they sell you a dodgy car. The managers are obnoxious and rude.

Excellent service.

Excellent service from Ollie, thanks.

Jay was very helpful and very kind helped me with any questions or queries i had. would definitely recommend

I recently purchased a used car through Oli at PCS Premier in Kettering and I couldn’t be more satisfied with the experience. From the moment I walked in, he was friendly, knowledgeable, and never pushy. Oli took the time to understand what I was looking for, answered all my questions honestly, and provided a pressure-free environment.

What really stood out was his transparency throughout the process. He was upfront about the vehicle history, offered a fair price, and even helped me navigate financing options smoothly. The car was clean, well-maintained, and exactly as advertised.

Highly recommend Oli to anyone looking for a trustworthy and reliable used car buying experience. Thank you for making what can often be a stressful process feel easy and enjoyable!

Olly was awesome, genuinely could not have been a more pleasant experience

Great experience buying a car from PCS. Friendly and knowledgeable salesperson called Oli took me through the whole process and went from enquiry to driving away with the car within 24 hours.

Nicely valeted car. Accurate pictures provided beforehand.

Oli was very helpful throughout the process and ensured we got everything we wanted in our purchase.

We were served by Ollie, he was so kind and patient as we had issues with finance paying out a lot later than expected. The customer service from him was 5 stars. Would recommend this dealership, Ollie especially!

Ollie was really helpful. Great guy 👦

Richard was great to work with. He went out of his way to keep me updated throughout the process of buying my new car. No hard sells and left us to look around independently. He was always on hand when needed, all round great service!

Jay was fantastic lots of knowledge, friendly and professional! Made everything really smooth. Very happy with his service.