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Premiere Collectibles Reviews 

14,771
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,649 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, often highlighting the pristine condition of items and the authenticity of signatures. Many appreciate the excellent service, finding the ordering process easy and the overall experience positive, especially for collectors of signed merchandise. Reviewers also frequently commend the careful packaging, ensuring items arrive intact and well-protected. However, some customers experienced significant delays in delivery, with orders taking much longer than expected and sometimes lacking communication about these delays. A few other people also felt that packaging could be improved, noting instances of damaged items upon arrival or insufficient cushioning.

What people talk about most

Product

Clients share positive opinions on product quality, with many expressing happiness once they finally receive... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing significant dissatisfaction... See more

Order

Customers had ambiguous experiences with order fulfillment, with many expressing significant frustration over... See more

Quality

Users describe positive interactions with quality, with many customers reporting that products consistently... See more

Service

Customers consistently note positive experiences with service, often praising the outstanding after-sales... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did get my survivor book by Jeff Probst. It was a few months after release though. Customer service doesnt really exist. But if your patient, you will get what you ordered. I actually had a worse... See more

Company replied

Rated 4 out of 5 stars

I ordered an autographed book. There was no cushioning along the edges and the spine. This is a problem waiting to happen. In the past, I have received damaged limited edition books and have been g... See more

Company replied

Rated 4 out of 5 stars

I had ordered "Purple State" with a Dana Perino autograph, thinking a three-week buffer until Mother's Day would be sufficient. It wasn't. The book arrived 6/4, well after Mothers Day. The book wa... See more

Company replied

Rated 4 out of 5 stars

The variety of items that Premiere Collectibles offers is impressive. I've ordered quite a few things from PC, and with one exception, every transaction has gone well. (The one exception involves a da... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4.1

All reviews

(14,771)

2,574 reviews in the last 12 months

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Rated 4 out of 5 stars

Book is beautiful and I absolutely love…

Book is beautiful and I absolutely love it. Only thing that would have made this an even more extraordinary gift was to have a personal message to my 3 year old granddaughter, 3 year old niece, and my 1 mi th old grandson.

June 8, 2026
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Reply from Premiere Collectibles

Thank you so much, Wes! We’re delighted to hear that you love the book and that it made such a meaningful gift. We completely understand how special it would have been to include a personal message for your granddaughter, niece, and grandson, especially for a keepsake they can cherish as they grow.

Thank you for sharing this thoughtful suggestion with us. Feedback like yours helps us understand the little touches that can make these gifts even more memorable. We truly appreciate your support! ✨📚

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product.

June 1, 2026
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Reply from Premiere Collectibles

Thank you so much, Michelle! We’re happy to hear your order arrived quickly and that you’re pleased with your purchase. We truly appreciate your support and hope to help you find another great collectible soon! ✨📚

Rated 5 out of 5 stars

Unique products and reliable service

Unique products and reliable service

June 1, 2026
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Reply from Premiere Collectibles

Thank you so much, Robert! We’re thrilled to hear you enjoy our unique collectibles and have had a reliable experience with us. We truly appreciate your support and look forward to helping you discover more special pieces for your collection! 📚✨

Rated 5 out of 5 stars

Well / at the end everything was great

Well / at the end everything was great. My book was late , after that i have some shipping issues , → I paid the customs clearance fees.Almost give up of book but at the end everthing done excellent .

June 8, 2026
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Reply from Premiere Collectibles

Thank you so much for sharing your experience, Ivana! We’re sorry the journey to receive your book was more complicated than expected, but we’re truly happy to hear that everything worked out in the end.

We appreciate your patience through the shipping and customs process, and we’re grateful you stuck with us. We hope you enjoy your book for years to come, and we’d love the opportunity to provide an even smoother experience next time! ✨📚

Rated 1 out of 5 stars

Bought the SCREAM duo signed poster.

Bought the SCREAM duo signed poster.. you then cancelled the multicoloured singing, sent me an email stating I had to verify if I wanted it. I told them, I want my money back.. they didn’t care & sent the item anyway.
Horrible.. & I even had to complain, for the 50 they OVER CHARGED ME.

June 8, 2026
Rated 2 out of 5 stars

I have not received my product yet…

I have not received my product yet which is why I gave this rating. Please give me an update as to when I will be getting it.

June 1, 2026
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Reply from Premiere Collectibles

Thank you for reaching out, Debra. We’re sorry you’re still waiting on your order and completely understand your concern. Our team will look into the status of your shipment and follow up with an update as soon as possible. Thank you for your patience! 📚

Rated 4 out of 5 stars

Satisfied

Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were kind and handled all my questions with grace. Lamb of God Sacrament red ink

June 8, 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience, Catherine! We’re sorry your first vinyl arrived damaged, especially such a special limited edition piece. We truly appreciate your patience while we worked through the replacement process.

We’re so glad our Customer Support team was able to assist and answer your questions along the way. We hope you enjoy your Lamb of God Sacrament red ink vinyl and that it becomes a great addition to your collection! 🎸✨

Rated 5 out of 5 stars

Stick with this one, awesome place

The orders arrive quickly and pre orders at times will be there sooner than you thought.Great packaging of the cds and albums. Plan on getting more. I don't know of any other store like this one but if 10 more come along, I'm gonna stick with this one. Very satisfied

June 18, 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you so much, Kris! We’re thrilled to be your go-to spot for collectibles. We’re glad your orders arrive quickly and safely, and we truly appreciate your trust and continued support. We can’t wait to help you find your next favorite piece! ✨

Rated 2 out of 5 stars

Late: But Not Great Enough

I ordered "Purple State" by Dana Perino about a month before Mother's Day for my wife, and didn't receive it until 3 weeks after Mother's Day. I was very disappointed! So much so, that I won't order Dolph Lundgren's book, even though he's one of my favorite celebrities.

June 5, 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Richard. We’re truly sorry your order arrived later than expected, especially since it was intended to be a special Mother’s Day gift. We understand how disappointing that must have been.

We appreciate you giving us a chance, and we’ll continue working to improve our communication and delivery timelines so we can provide a better experience moving forward. 📚

Rated 5 out of 5 stars

Great product

Great product, arrived on time, in great condition

May 26, 2026
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Reply from Premiere Collectibles

Thank you so much, David! We’re happy to hear your order arrived on time and in great condition. We truly appreciate your support and hope you enjoy your new piece! 💙📚

Rated 5 out of 5 stars

We love the Book

May 29, 2026
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Reply from Premiere Collectibles

Thank you so much, Beverly! We’re delighted to hear you love your book. We truly appreciate your support and hope it brings you many enjoyable moments! 📚 ✨

Rated 4 out of 5 stars

Package arrived in a timely manner and…

Package arrived in a timely manner and in good condition.

May 29, 2026
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Reply from Premiere Collectibles

Thank you so much, Denis! We’re glad your package arrived on time and in great condition. We appreciate your support and hope you enjoy your new collectible! 📚 ✨

Rated 3 out of 5 stars

Great product, delay before shipping and poor communication.

I am very happy with the product once we finally received it. I was disappointed with the delay in shipping the product and especially with the lack of communication regarding the delay.

We placed a pre-order for a book scheduled to be released on April 21st, understanding it would potentially take 1-3 weeks to receive the book after the release date.

Two weeks after the release date, having not received a shipping notification, I emailed customer service (never got a reply). A week after that, I did an online chat and was told that they were still waiting for the "second half of the signed plates", that should arrive to them "soon", but with no definite date.

One month after the release date, we received a generic email saying they're "still preparing" our order. At this point, I was trying to decide if the company was a scam and if I should dispute the credit card charge within the 60-day window.

Finally, 5-1/2 weeks after the release date, we received shipping notification, and the book arrived a week after that.

Again, very happy with the product, but they need to improve their communication.

May 28, 2026
Rated 5 out of 5 stars

Simple

Simple, authentic, what I expected I received.

May 21, 2026
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Reply from Premiere Collectibles

Thank you, Brian! We’re glad we could deliver exactly what you expected: a simple, authentic, and reliable experience. We truly appreciate your trust and hope to be part of your next collectible find! ✨

Rated 5 out of 5 stars

Trustworthy company

I have ordered autographed items from them three times, and each time I have had a good experience with them. I would definitely order from them again.

June 3, 2026
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Reply from Premiere Collectibles

Thank you so much, Beth! Knowing you've trusted us with your collection not just once, but three times, truly means a lot. We're grateful for your continued support and are so happy we've been able to deliver experiences that keep you coming back. We can't wait to help you find your next treasured collectible! ✨📚

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Item was excellent.

May 28, 2026
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Reply from Premiere Collectibles

Thank you, Tina! We're so happy everything went smoothly and that you were pleased with your item. We truly appreciate you choosing us and hope to help you find another special collectible soon! ✨📚

Rated 4 out of 5 stars

The book showed up bent

The book showed up bent, which was unfortunate, but the autograph was nice.

May 28, 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Gracelynn. We're glad to hear you were happy with the autograph, but we're truly sorry that your book arrived bent. That's not the experience we want for our customers. Our Customer Support team will be reaching out shortly to see how we can make this right. 📚

Rated 5 out of 5 stars

Bill Ward & Scott Ian signed albums

Awesome transaction. FULLY legit. Received my signed albums within a 2 to 3 week window upon ordering. To note, I signed up for 2 separate pre-sales which determined that longer timeframe. To note, informative updates of that signing process are provided. Once the signings took place, the items were shipped immediately. Very satisfied! All signed items are provided with authentication certifications.

May 28, 2026
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Reply from Premiere Collectibles

Thank you so much, Dave! We're thrilled to hear you had such a great experience. It means a lot to know our signing updates, shipping process, and authentication gave you confidence every step of the way. We hope you enjoy your Bill Ward and Scott Ian signed albums for years to come, and we look forward to helping you add more incredible pieces to your collection! 🎸✨

Rated 3 out of 5 stars

Expected date of delivery needs to be clearer

I would have liked more communication about when the signed item would be delivered. I assumed I would receive it shortly after the book's release date, but it came over a month later and much after the occasion I was gifting it.

May 28, 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Kim! We're really sorry the timing didn’t match what you were expecting, especially for such a special gift. We completely understand how important delivery timing can be for occasions like this.

We truly appreciate you sharing this, as it helps us improve how we communicate timelines moving forward. 📚

Rated 1 out of 5 stars

The book was bought on presale and was…

The book was bought on presale and was deliveredbeforee promised date, in great condition.

May 28, 2026
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Reply from Premiere Collectibles

Thank you so much, Martha! We're thrilled to hear your book arrived earlier than expected and in great condition. That’s exactly the kind of experience we aim to deliver. We truly appreciate your support and hope you enjoy your book! ✨📚

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