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Premiere Collectibles Reviews 

14,843
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,671 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting items often arrive in pristine condition, exactly as described, and are well-protected by careful packaging. Many also appreciate the authenticity certificates provided with signed collectibles and the overall ease of the ordering process. However, some customers noted significant delivery delays, with items arriving later than expected and a lack of communication regarding shipping updates. A few other people also experienced issues such as damaged items, signatures not matching descriptions, or problems with order fulfillment.

What people talk about most

Product

People report positive experiences with product, often praising the quality and uniqueness of items, with... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting significant delays,... See more

Order

Users describe ambiguous interactions with order, with many customers expressing frustration over significant... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Service

Customers consistently note positive experiences with service, often praising the quality of items, timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

I had ordered "Purple State" with a Dana Perino autograph, thinking a three-week buffer until Mother's Day would be sufficient. It wasn't. The book arrived 6/4, well after Mothers Day. The book wa... See more

Company replied

Rated 4 out of 5 stars

Book is beautiful and I absolutely love it. Only thing that would have made this an even more extraordinary gift was to have a personal message to my 3 year old granddaughter, 3 year old niece, and m... See more

Company replied

Rated 4 out of 5 stars

Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4.1

All reviews

(14,843)

2,645 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything is always perfect and as…

Everything is always perfect and as described.

June 16, 2026
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Reply from Premiere Collectibles

Thank you so much, Louie! We’re thrilled to hear your purchases have consistently arrived exactly as described. We truly appreciate your trust and support, and we’re grateful to be part of your collecting experience! ✨

Rated 5 out of 5 stars

Fast shipping as described reasonable…

Fast shipping as described reasonable price

June 16, 2026
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Reply from Premiere Collectibles

Thank you so much, Paul! We’re glad to hear your order arrived quickly, just as described, and that you were happy with the value. We truly appreciate your support and hope you enjoy your new collectible! ✨

Rated 5 out of 5 stars

Great product and great value

Great product and great value, record sounds amazing, only issue is in the ad the signature was big and bold and mine looks like chicken scratch and small

June 16, 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Patrick! We’re glad to hear you’re enjoying the record. We appreciate your note about the signature size and appearance, and we’ll be sure to share your feedback with our team. We hope you continue to enjoy this special piece in your collection! ✨

Rated 5 out of 5 stars

Awesome stuff!

The product was packaged extremely well and the shipping was pretty fast too! Absolutely love it and would definitely recommend Premiere Collectibles to anyone wanting a signed collector's item to gift or as a keepsake 😁

June 8, 2026
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Reply from Premiere Collectibles

Thank you so much, Sally! We’re thrilled to hear you loved your collectible! We truly appreciate your recommendation and are honored to be part of your gifting and keepsake moments. Enjoy your new piece! ✨

Rated 1 out of 5 stars

I just received the Tommy Lee without a jsa like description said.

I just received the Tommy Lee autographed album. It did not come with a jsa authentication which the description said. This was the only reason why I bought this item. Instead it came with the ceo of the companies signature. This has no resale value if I ever were to sell it and how do I know if it was ever actually signed by Tommy Lee. I also sent two emails prior to receiving this item and no one ever responded to my email. To top it off you can’t even get ahold of anyone with the phone number that they provide.I expect better service than this. Everyone be where.

July 13, 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Brian. We’re sorry to hear about your concerns regarding the authentication and the difficulty you experienced while trying to get assistance. We understand how important authentication is to collectors, especially when it adds confidence and value to a signed piece.

Our Customer Service team will be reaching out to clarify the type of authentication included with your purchase and help address your concerns. We appreciate you bringing this to our attention and giving us the opportunity to assist.

Rated 5 out of 5 stars

fast delivery with tracking every step

fast delivery with tracking every step
quality product thanks Premiere collectables

July 13, 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you, Levi! We’re glad to hear your order arrived quickly and that the tracking updates helped keep you informed along the way. We appreciate your support and are happy you’re enjoying your collectible! ✨

Rated 1 out of 5 stars

The product was majorly delayed

The product was majorly delayed. Did not really have. Much info. 2. I had to email to request address change 6 weeks before and was assured my delivery address was updated. When I got notice that the product shipped it was to the old incorrect address that I had stated needed to be changed 6 weeks earlier. And it takes way longer than 24 hours for anybody to respond via email this is terrible customer service. If you had a physical phone number that would have all been taken care of in one five or 10 minute call. I plan not to do business with you again because this first time was the worst time

June 15, 2026
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Reply from Premiere Collectibles

Thank you for taking the time to share your experience with us.

We’re deeply sorry for the frustration caused by the delay, the missed address update, and the difficulty getting timely assistance. We understand how disappointing this must have been, especially after you reached out weeks ahead of time and were assured the change would be completed.

Your feedback about communication and response times is important, and we appreciate you letting us know where we fell short. We’d truly value the chance to make this right and see what we can do to help address your concerns.

Thank you again for sharing your feedback with us.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Excellent, thank you.

June 8, 2026
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Reply from Premiere Collectibles

Thank you so much! We truly appreciate the five-star review and are so glad you had an excellent experience. Thanks for your support! ✨

Rated 3 out of 5 stars

Took a long time to get here then there…

Took a long time to get here then there was duties to pay.. also don't see the certificate of authenticity that I paid for as well. Other than that it's what I expected

June 15, 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Lance. We’re glad the item arrived as expected, but we understand your concerns about the longer delivery time, duties, and the missing Certificate of Authenticity.

Our Customer Service team will be reaching out to assist with the COA and look into this further. We appreciate you bringing this to our attention and giving us the opportunity to make this right. 📚

Rated 1 out of 5 stars

horrible experience

horrible experience - after repeated emails and getting nowhere, I finally received the book one month after it was released and not in time for the July 4th holiday. Will not purchase via this company again.

June 8, 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Dawn. We’re sorry to hear about the delay and the frustration caused by having to follow up multiple times for updates. We understand how disappointing it was, especially since you were hoping to receive the book in time for the July 4th holiday.

We appreciate you taking the time to share your experience. Your feedback regarding communication and release timelines is important, and we’ll continue working to improve the process for future releases. 📚

Rated 5 out of 5 stars

Tim Matheson Signed Edition…

I ordered the signed Tim Matheson book with JSA authentication for my husband as a gift for 46th wedding anniversary. It arrived well packaged. It was on time and a complete surprise! The book is in excellent condition. I appreciate the ease of ordering books from Premier Collectibles. I am very grateful. I highly recommend Premier Collectibles.

June 15, 2026
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Reply from Premiere Collectibles

Thank you so much, Melinda! We’re honored to have been part of such a special anniversary gift.

We truly appreciate your kind words and recommendation. Thank you for trusting us with a meaningful piece for your celebration! ✨

Rated 5 out of 5 stars
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Reply from Premiere Collectibles

Thank you so much, Robert! We’re thrilled to hear you had a great experience from start to finish. We truly appreciate your support and are glad to be part of your collecting journey! ✨

Rated 1 out of 5 stars

Horrible Experience / Order arrived 7 months LATE

Item took a disgustingly long time to arrive. I ordered something in November 2025 which was said to release and ship in December 2025. I didn't hear a word for months and had to reach out multiple times from my end and was never given a truthful or accurate response from support. I FINALLY received tracking info JUNE of 2026 and got it right at the end of that month (7 months from the original promised release date of that item). Zero chance of ever buying something from them again.

June 15, 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Mitchell. We’re truly sorry for the extended delay and the frustration caused by the lack of clear updates throughout the process. We understand how disappointing it is to wait months beyond the expected timeframe, especially after reaching out multiple times for information.

We appreciate you taking the time to share your experience, and we’re reviewing how we can improve our communication and updates for delayed releases moving forward. We’re sorry this order did not meet the level of service we aim to provide. 📚

Rated 5 out of 5 stars

Amazing product arrived in mint…

Amazing product arrived in mint condition. Happy customer for life thank you.

June 15, 2026
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Reply from Premiere Collectibles

Thank you so much, Mark! We’re thrilled to hear your item arrived in mint condition and that you had such a great experience. We truly appreciate your support and are grateful to have you as part of our collector community! ✨

Rated 5 out of 5 stars

forgot to send a COA with my purchase

forgot to send a COA with my purchase, but quickly fixed the problem.

July 12, 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for your feedback, Matthew! We’re sorry the COA was missed initially, but we’re glad our team was able to quickly resolve the issue. We appreciate your understanding and are happy to know everything was taken care of! ✨

Rated 1 out of 5 stars

2 months waiting!! Still no otem

Been waiting 2 months for my item. Contacted premier collectibles several times and get told there is no estimated shipping date. Was told it would ship June 15th now mid July still nothing.

May 20, 2026
Unprompted review
Rated 3 out of 5 stars

Timeline of delivery 2 weeks

Timeline of delivery 2 weeks. Received 6 weeks later.

May 28, 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, JB. We’re sorry your order took longer than the expected timeline. We understand how disappointing delays can be, and we appreciate your patience while waiting for your order. 📚

Rated 5 out of 5 stars

I purchased a book that was signed by…

I purchased a book that was signed by the author. It was so nice to receive a signed book along with a certificate of authenticity. I had no idea there was a company providing this service. I have gone through the company a couple more times for books that I really wanted a real signature with. They provide a great service and provide paperwork to back up the work.

September 16, 2025
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Reply from Premiere Collectibles

Thank you so much, Todd! We’re thrilled to hear you discovered the joy of owning signed books and that your experience has been such a positive one. We’re honored to help bring authentic, meaningful pieces to collectors and appreciate your trust in us. We look forward to being part of your future finds! ✨📚

Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered a book over 2 months ago. With repeated emails & calls I never got a response on my order. Trying to cancel and get my $ back. They say they responded but only now because of this review. What does that tell you?!

July 9, 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for your feedback, Susan. We’re truly sorry for the frustration and delay you experienced. We understand how disappointing that must have been. Our team has responded to your inquiries and will continue working with you to resolve this as quickly as possible. We appreciate your patience and the opportunity to make things right. 📚

Rated 3 out of 5 stars

Loved the product but tracking the…

Loved the product but tracking the package was extremely difficult

June 2, 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Erin! We’re so glad you loved your purchase, but we’re sorry the tracking experience was frustrating. We appreciate you bringing this to our attention, and we’ll continue working to make shipping updates clearer and easier to follow. ✨

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