Can’t speak highly enough of Premier Gas Services. Had a leak and loss of boiler pressure through my own fault of removing a radiator. The call handler was polite and extremely helpful and after I tol... See more
Company replied
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See what reviewers are saying
12 year old boiler condemned at service. Quick quote given for a new boiler and booked in for fitting following day. Plumbers arrived promptly, they were polite, efficient, fixed a leaking radiator as... See more
Company replied
Great team all around from first contact with the lovely ladies through to arrival of Aran the engineer. Affable and respectful guy very efficient and knowledgeable did our boiler service (old Baxi ba... See more
Company replied
Had a new boiler installed yesterday. Very professional service. Both installers were very helpful at explaining everything and took time to ensure we understood everything that was happening. Left u... See more
Company replied
Company details
Written by the company
Gas appliance installation, service and repair.
Contact info
73 Barkers Butts Lane, CV6 1DU, Coventry, United Kingdom
- 02476591100
- contact@premiergascoventry.co.uk
- premiergascoventry.co.uk
4.6
Excellent
198 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great job…
Aaron was very courteous and tidied around himself as he work. Very efficient
July 3, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Nicky, many thanks for your custom and kind review.
Boiler service review
From calling the helpdesk at Premier Gas, to having my boiler serviced by the tradesman, it was a great service throughout. Clear, upfront and helpful. Easy options to pay, report emailed, would definitely recommend and use again. Thank you.
June 28, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Heather, many thanks for your kind review. I'll be sure to pass on to all involved.
very prompt same day response
very prompt same day response! problem clearly explained and rectified. no mess quick and clean
May 28, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Tim, many thanks for your custom and kind review.
The customer service was amazing
The customer service was great, everything was communicated and explained clearly throughout the process. Little problems were sorted quickly, and all workers were friendly and welcoming.
April 22, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Jieling, many thanks for your custom and kind review. I'm glad we were able to sort out the issues for you. Thanks again.
Premier Gas- highly recommended
Mike and his colleague were polite, efficient and knowledgeable. They dealt with a potentially serious problem effectively and with no fuss or drama.
April 9, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Lorna, many thanks for your custom and kind review.
First Class Service
Very happy with the service I have received today from Premier Gas Services (Coventry) Ltd.
From my initial call to Premier Gas Services to when the engineer left has been first class!
April 12, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Natalie, many thanks for your custom and kind review.
Fast response to my request and good…
Fast response to my request and good advice given for options going forward. We are regulars with Premier and will continue to use them.
April 11, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Dave, many thanks for your custom and kind review.
Very helpful and professional company.
Very helpful from the office staff to the engineer who came out to us. Professional and prompt service. We would definitely recommend them to anyone needing this type of service.
April 4, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Vera, many thanks for your custom and kind review.
Very quick response to what I thought…
Very quick response to what I thought was a bird trapped behind my fire. Arrived within a few hours and took the fire out and sorted the problem (was just a nest) Engineer serviced the fire whilst he had it out and left the area spotless. Great work
April 3, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Mark, many thanks for your custom and kind review.
Very efficient service.
Very efficient service.
Boiler issue swiftly diagnosed and rectified.
March 25, 2024
Unprompted review
Radiator for new room
From start to finish an amazing stress free job.
From first point of contact on the phone both ladies were polite and able to book a quote and then a job date
The two young men who carried out the work were polite, thoughtful, well informed of the job they were doing and cleaned up after themselves which was fabulous. There work is a five star experience.
It’s a hardworking and well presented team that keeps a business on top and they did it well. My radiator in in and working.
I will definitely use this company again.
Thank you 🙏
March 5, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Maggie, many thanks for your continued custom and kind review. I'll be sure to pass on to Lawrence and the team.
Great service as always
Craig was punctual, extremely polite, very efficient and would highly recommend Premier Gas to anyone. I have been let down by so many boiler engineers over the years - it is great to get such professional service. Thank-you.
February 28, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Simon, many thanks for your custom and kind review. I'll be sure to pass on to Craig and the team.
Great company
Excellent prompt service as always, a big thank you to Aaron, a very professional and knowledgeable engineer who quickly sorted out the problem with our fire.
Highly recommend Premier Gas.
February 27, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Pat, many thanks for your continued custom and kind review. I'll be sure to pass on to Aaron and the team.
Excellent
Premier installed my boiler last year at very short notice . They were friendly , professional and efficient. Today I had my yearly boiler service, again an excellent service was provided .
February 26, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Mandy, many thanks for your continued custom and kind review.
Satisfied …
Phoned morning engineer came in afternoon. Quote next day which I will except. Over all excellent.
February 13, 2024
Unprompted review
Excellent service
We have used this company for many years, the engineers are very professional, knowledgeable and friendly. Thank you for our recent yearly service. We highly recommend Premier Gas.
Best wishes.
February 6, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Many thanks for your custom and kind review.
Premier Gas Coventry
I have use Premier Gas for many years to service the combi boiler that they fitted a few years back. So when it was time to be honest way past the time to have my radiators changed they were the 1st I went to for a quote. Having said that I was really happy with the quotation so went ahead. Right on time 4 fitters turned up and worked all through the day. The 4 lads were all polite knowledgeable and willing to answer any questions I had. After the job was complete they cleaned up and took away any rubbish from the job.
If your having any heating/gas work done I recommend going to this company for at least a quote.
Already I've seen a reduction in my gas usage with changing from very old radiators to new modern models.
January 22, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Sean, many thanks for your custom and kind review. I'm glad we could get your radiators all sorted before the really cold spell! I'll be sure to pass on your comments to all involved.
Always a good reliable service
January 17, 2024
Unprompted review
Great service the guys were prompt and…
Great service the guys were prompt and very professional. Annette was really friendly and helpful on the phone. Our boiler was broken and they sorted us out with a new one the next day. Great service.
January 18, 2024
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Tanya, many thanks for your custom and kind review. I'm glad we were able to get the boiler sorted for you, just in time for the -5ºc last night! I'll pass on your comments to all involved.
What a friendly company from the ladies…
What a friendly company from the ladies in the shop to the man who gave us the estimate and the very professional men who came to install our new valiant boiler with a hive. They were all very helpful
And we are pleased thank you Lawrence.
December 14, 2023
Unprompted review
Reply from Premier Gas Services (Coventry) Ltd
Hi Michael, thankyou so much for your custom and for taking the time to leave us such a kind review. I'll be sure to pass on to all involved. Merry Christmas!
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