Premier Gas Services (Coventry) Ltd Reviews 198

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Can’t speak highly enough of Premier Gas Services. Had a leak and loss of boiler pressure through my own fault of removing a radiator. The call handler was polite and extremely helpful and after I tol... See more

Company replied

Rated 5 out of 5 stars

12 year old boiler condemned at service. Quick quote given for a new boiler and booked in for fitting following day. Plumbers arrived promptly, they were polite, efficient, fixed a leaking radiator as... See more

Company replied

Rated 5 out of 5 stars

Great team all around from first contact with the lovely ladies through to arrival of Aran the engineer. Affable and respectful guy very efficient and knowledgeable did our boiler service (old Baxi ba... See more

Company replied

Rated 5 out of 5 stars

Had a new boiler installed yesterday. Very professional service. Both installers were very helpful at explaining everything and took time to ensure we understood everything that was happening. Left u... See more

Company replied

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Fireplace Store
  4. Gas Installation Service
  5. Heating Contractor
  6. HVAC Contractor

Written by the company

Gas appliance installation, service and repair.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I always use Premier for gas servicing

I always use Premier for gas servicing. Plus full central heating installation at my own home and resently at my elderly father's home. Very reliable, tidy and excellent service. Great people to deal with.

August 18, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Many thanks for your custom and kind review.

Rated 5 out of 5 stars

Annual boiler service

Annual boiler service - arrived as arranged, worked quickly and cleanly and as always with Premier engineers, the guy was extremely polite. Very happy with the service from Premier

August 10, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Good service

I have used Premier Gas for many years now and they have always provided us with a great service every time. Friendly engineers and tidy up after themselves too. Reception staff are always friendly and helpful when I ring up to make an appointment. I would definitely recommend this company.

August 9, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Zoe, thanks so much for your continued custom and kind review. I'll be sure to pass on to the whole team.

Rated 5 out of 5 stars

The office staff and engineers are…

The office staff and engineers are always friendly, prompt and efficient. The advice is good, the jobs well done. Highly recommended.

August 3, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Aubrey, many thanks for your custom and kind words. I'll be sure to pass on to the team.

Rated 5 out of 5 stars

Premier Gas - Boiler Service

The engineer was on time, called me as I did not hear him knock the door. Had a smile, serviced the boiler, answered any questions I had. Cleaned up after himself. Explained how I would receive my bill and left. I have always had a good experience with this company

July 18, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi, many thanks for your custom and kind review. I'll be sure to pass on to all involved.

Rated 5 out of 5 stars

Air conditioning install

The whole team from the people in the office, to the crew on site were professional, knowledgeable and helpful.
Our AC install was carried out to a really high standard in less than ideal circumstances given the other works we have going on at home that the team had to work around.
Would not hesitate to recommend Premier Gas Services.

July 19, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Tom, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Professional

Professional, polite and friendly staff. Fitted new boiler quickly and tided up afterwards .

June 2, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Robert, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Good Service from Premier Gas

I have been using Premier Gas Services for many year.
Today two of their team serviced my gas boiler and gas fire.
They were professional throughout and were respectful of my property. They carried out the work efficiently and carefully and were meticulous in clearing up after completing their work.l have no hesitation in recommending Premier Gas Services.

May 17, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Myton, many thanks for your custom and kind review. I'll be sure to pass on to the team.

Rated 5 out of 5 stars

Boiler replacement

Did a very good job and neat and tidy

May 4, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Gary, many thanks for your custom and kind review.

Rated 5 out of 5 stars

The engineer Craig arrived very…

The engineer Craig arrived very professional, absolutely knew everything about the boiler that I had an issue with fixed the fault in no time . One happy customer 👍

April 24, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Many thanks for your custom and kind review. I'll be sure to pass on to Craig and the team.

Rated 5 out of 5 stars

Had boiler serviced

Had boiler serviced. Engineers prompt, polite, efficient and informative. I cannot recommend highly enough.

April 20, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Paul, many thanks for your custom and kind review.

Rated 5 out of 5 stars

First class service

The guys arrived as promised. Fitted a new fire, serviced a fire and boiler. They left the house clean and tidy. I have used Premier Gas for many years now and have no hesitation recommending them.

April 18, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Paul, many thanks for your custom and kind review. I'll pass on your comments to the team.

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Would highly recommend. Thankyou

April 19, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi James, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Great service

The guys that came were very friendly. Did a thorough job and resolved the issue and left everthing clean. Thanks very much.

April 13, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Lynn, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Boiler installation

Prompt and detailed quote; quick turnaround for commencement of installation; friendly and professional team of engineers; disruption kept to a minimum; left site clean and tidy.

March 23, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Mark, many thanks for your custom and kind review. I'll be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Excellent service and experience

First time using Premier Gas and the service was excellent. In the past I have had a poor experience from other companies who rush the job, do not check the boiler flu and are eager to get in and out quickly without taking the time to explain things. However my experience has been the opposite with Premier Gas - Craig thoroughly checked the boiler, kindly fixed an issue with the boiler flu, made the adjustments and also kindly recommended some energy saving tips and explained how a smart thermostat works for me. Not only that, he was so lovely and professional. I especially appreciate how he simplified some of the technical things about a boiler to someone who has no experience. Certainly will be a returning customer. Thank you so much!

March 22, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Harper, many thanks for your custom and kind review. I'll be sure to pass on to Craig and the team.

Rated 5 out of 5 stars

Excellent Customer Service

Having booked a service for 2 gas appliances, the engineer arrived promptly and carried out the work in a very professional and knowledgeable manner. Excellent post work certification. This is a very good company to add to your own set of 'go to' trades.

March 22, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Stuart, many thanks for your custom and kind review. I'll be sure to pass on to all involved.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! This is the best customer service you will EVER receive! From the moment you call, until the job is complete you’ll receive a 1st class service! I’ve used this company for years and wouldn’t go anywhere else! New boiler quoted/fitted within 2 days!

March 14, 2023
Unprompted review
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Reply from Premier Gas Services (Coventry) Ltd

Hi Sarah, many thanks for your continued custom and kind review. I'll be sure to pass on to the team.

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