Can’t speak highly enough of Premier Gas Services. Had a leak and loss of boiler pressure through my own fault of removing a radiator. The call handler was polite and extremely helpful and after I tol... See more
Company replied
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Can’t speak highly enough of Premier Gas Services. Had a leak and loss of boiler pressure through my own fault of removing a radiator. The call handler was polite and extremely helpful and after I tol... See more
Company replied
12 year old boiler condemned at service. Quick quote given for a new boiler and booked in for fitting following day. Plumbers arrived promptly, they were polite, efficient, fixed a leaking radiator as... See more
Company replied
Great team all around from first contact with the lovely ladies through to arrival of Aran the engineer. Affable and respectful guy very efficient and knowledgeable did our boiler service (old Baxi ba... See more
Company replied
Had a new boiler installed yesterday. Very professional service. Both installers were very helpful at explaining everything and took time to ensure we understood everything that was happening. Left u... See more
Company replied
Gas appliance installation, service and repair.
73 Barkers Butts Lane, CV6 1DU, Coventry, United Kingdom
Hasn’t replied to negative reviews
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Issue with the flue fitted(not changed when my boiler was changed by another company 5 years ago) very courteous in the shop same with the manager when he came to see the problem and the engineers when they came to change it whole experience hassle free will use this company again .

Reply from Premier Gas Services (Coventry) Ltd
Efficient and professional. Reasonable price, fully quoted in advance. Turned up on time and job completed. Engineer was courteous - cleaned up fully afterwards.

Reply from Premier Gas Services (Coventry) Ltd

Reply from Premier Gas Services (Coventry) Ltd
Always received an excellent, courteous service at reasonable cost. Knowledgeable, helpful and never too long to wait for a booking.
Recommended

Reply from Premier Gas Services (Coventry) Ltd
Excellent customer service, office staff always call back as promised .Couple of minor issues with boiler installation promptly sorted put by their engineer Mike who is very efficient and knowledgeable, overall good to deal with a company that gives good all round customer service

Reply from Premier Gas Services (Coventry) Ltd
All good, notified when on their way to us, service completed with no issues.

Reply from Premier Gas Services (Coventry) Ltd
Excellent customer service in all areas. Pricing also very good. Well done

Reply from Premier Gas Services (Coventry) Ltd
Called their office, had a leaking boiler, arrived within two hours to make an assessment, boiler beyond repair, quote supplied same day, new boiler installed the next day.
Installation carried out without any fuss, all team extremely polite and informative, very clean tidy workers, all mess was cleared and removed from property, wouldn’t have known they had been here other than having a new boiler.
Very happy would definitely recommend and use this company again.

Reply from Premier Gas Services (Coventry) Ltd
We arranged to have our gas boiler serviced and gas fire survey.An appointment was arranged for the following week. We were given a 3 hour window and Michael called to let us know he was on his way.
Michael was very informative regarding our options to replace our fire.
Payment was easy via online invoice.
Documents sent via email.
I would have no hesitation in recommending.

Reply from Premier Gas Services (Coventry) Ltd
I am so pleased with the work done by premier gas. From my initial phone call to the work being carried out everyone was so lovely helpful and professional. The guys that fitted the boiler were respectful of my property friendly polite and did a fantastic job. Highly recommend

Reply from Premier Gas Services (Coventry) Ltd

Reply from Premier Gas Services (Coventry) Ltd
Quick and easy service of gas boiler and fire.

Reply from Premier Gas Services (Coventry) Ltd

Reply from Premier Gas Services (Coventry) Ltd
The two gas engineers, Mike and Kieran, who visited this morning and closed off my gas supply for my fire, as requested, were efficient, tidy and very helpful. My thanks to them. Ready to answer any of my queries.

Reply from Premier Gas Services (Coventry) Ltd
Excellent service all round. Quote for new boiler installation was very reasonable and everyone who came to do the work was polite, considerate and very helpful.
Thank you

Reply from Premier Gas Services (Coventry) Ltd
Brilliant company - professional, turn up on time, knowledgeable, excellent workers and highly recommend.

Reply from Premier Gas Services (Coventry) Ltd
Mike and Francis had a friendly manner. Work was carried out efficiently and I was kept informed at all times about what was being done.

Reply from Premier Gas Services (Coventry) Ltd
Engineer was on time, knowledgeable and did a good job

Reply from Premier Gas Services (Coventry) Ltd

Reply from Premier Gas Services (Coventry) Ltd
Another polite engineer, this is our second year with Premier Gas Services. They send you a reminder for the service.

Reply from Premier Gas Services (Coventry) Ltd
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