Premier Products ltd Reviews 595

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ordered from this company a few years ago and was really happy with the car mats so thought I’d order from them again. Once ordered I had no confirmation email and had heard nothing from the seller. I... See more

Rated 1 out of 5 stars

Had used this company a few years ago with no issue, so never gave it a thought when I went on their website today to purchase a car seat cover.......to find out they went into liquidation, even thoug... See more

Rated 1 out of 5 stars

Order came wrong. Told a replacement set was sent. it never arrived asked for refund after sending order back took 15 days for them to process payment had to wait an additional 3 days for payment to r... See more

Company replied

Rated 3 out of 5 stars

Just received a one piece van mat for my Peugeot Expert, the black carpet with grey trim looks good complete with rubber heal pad. Unfortunately the item is not a good fit & the holes to secure it are... See more

Company details

  1. Car Accessories Store

Written by the company

Premier Products manufacture Car Mats, Seat Covers, Van Mats, Boot Mats and Boot Liners in our Nottinghamshire factory. Offering customers a wide range of choice and the option to personalise items. Premier products is apart of the MKR Assets Ltd Group


Contact info

1.8

Poor

TrustScore 2 out of 5

595 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Took far too long to dispatch

Took far too long to dispatch, no information about when to expect despite emailing to ask. product matches description but 3 week wait for delivery was far too long and not made clear when purchasing.

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Bought an outside car cover for my Audi…

Bought an outside car cover for my Audi A1. Looks good quality and reasonable price. Was not impressed by the carrier (don't know who it was) my neighbour told me the driver ran up to my gates and threw it over, he did not ring the bell. I would purchase from these again.

July 15, 2019
Unprompted review
Rated 5 out of 5 stars

Range Rover Sport bootliner

Good quality, precisely cut boot liner. Second one I have bought. First for VW Touareg was easy to install because Velcro sewn on to boot liner s8mply attached to the boot carpet. This one for RR Sport needs sticky Velcro on the carpet to attach to the boot liner. It works but not so easy to repeatedly take in and out I suspect. Can’t knock the quality at all

July 3, 2019
Unprompted review
Rated 1 out of 5 stars

NOT HAPPY

Bought a rear seat cover for citroen c4 2015. Very disappointed for the money very poor fit, seat bottom fits quite nice but upright is too small and the slots for the seat belts should be 90 degrees to what they are because the belts tend to pull the cover away from the back. Considering they are bespoke covers I am very disappointing could have got something cheaper off eBay that fitted just as well.

Well had a reply on 28 June to say someone would be in touch, now 5 Aug still not been contacted. Disgusting.

June 28, 2019
Unprompted review
Premier Products ltd logo

Reply from Premier Products ltd

Good afternoon John

Thank you for your review.

The seat covers we have advertised on our website are advertised as semi tailored. We do not supply bespoke seat covers.

We apologise if this was not clear to you at the time your order was placed. Here at Premier Products Ltd, we pride ourselves on our customer service therefore a member of the customer service team will contact you to discuss this review with confidence we can have this resolved satisfactorily for you.

Kind Regards
Premier Products Ltd

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