Premier Sports Direct Reviews 230

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Subscribed specifically to watch a Real Madrid match which Premier Sports advertised as available. After signing up, the match was not shown. Support initially agreed to refund me, then later ref... See more

Rated 2 out of 5 stars

I've taken out the free 1 month subscription for the online player and all i can say is, I'm grateful it was free (well, actually £0.02 in two £0.01 instalments 🤷‍♂️). The picture quality is woe... See more

Rated 2 out of 5 stars

Had the same trouble as everyone else here trying to cancel LaLiga TV but found a customer service number 0871 222 8484 if you ring this select option 1 you will be put through to someone. The call is... See more

Rated 1 out of 5 stars

Thankfully I couldn't even sign up with this bunch! Wanted to watch the NHL playoffs so thought I'd sign up online - their online payment system won't accept the details for my Visa Debit (says accept... See more

1.6

Bad

TrustScore 1.5 out of 5

230 reviews

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Rated 2 out of 5 stars

Good signal on Sky Box extremely poor on iPad

No problem watching Premier Sport via Sky Box however cannot say the same when watching on the iPad, keep losing the signal and like fellow reviewers have to reboot iPad and log in again this happened about 4 times yesterday while watching the Edinburgh Glasgow Pro 14 game - very poor

December 29, 2019
Unprompted review
Rated 1 out of 5 stars

Dreadful service

Dreadful service
Trying to watch Pro 14 rugby on the TV internet is a frustrating experience - log on takes about 10 minutes and then the program crashes!!

December 21, 2019
Unprompted review
Rated 1 out of 5 stars

Its a scam!

I took out an annual subscription- I couldn’t see how it worked but assumed I would get an email explaining when I paid. I received nothing and after reading reviews decided to cancel- i emailed the same day. I have now been told that I have to pay £20 as sky activated my account and won’t refund this. It feels like a scam. No info on how to view it and no confirmation from premier tv or sky to confirm the terms etc. There is no cooling off period
Avoid at all costs! I just wasted £20

December 10, 2019
Unprompted review
Rated 1 out of 5 stars

Trying to watch pro 14 rugby on ipad

Trying to watch pro 14 rugby on ipad. Premier sport 2 crashes every 5 minutes. Have to restart the app every time. Really really crap app. Come on BBC. Lets get the pro 14 back and end this junk. I cant give 0 or even -ve score.

November 9, 2019
Unprompted review
Rated 1 out of 5 stars

Trying to watch Pro 14 rugby

Trying to watch Pro 14 rugby, constant stopping/ buffering I have fibre to the premises, BT Sport is faultless, even when trying to watch I get 50Mb plus on speed tests, what a rip off.

November 2, 2019
Unprompted review
Rated 1 out of 5 stars

If there was a rating of zero...

If there was a rating of zero, this would get it.
Watching Dragons vs Glasgow and at least 7 crashes, 2 of which required me to reboot my iPad.

This is the worst content app I’ve ever experienced.

October 26, 2019
Unprompted review
Rated 1 out of 5 stars

Sat down to watch seniors snooker today…

Sat down to watch seniors snooker today transmission ceases after two minutes if broadcasting
What a waste of money this channel is
They should be mad to give everyone’s subscription back by law
Please do not pay them any subscription

October 24, 2019
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service. Online player is a joke, constant pausing, stuttering, stopping, errors and just not working at all. While I'm happy to pay the subscription to watch the Pro 14 games, when I can't actually watch the games due to the dismal service I won't be paying for much longer unless things improve.

October 6, 2019
Unprompted review
Rated 1 out of 5 stars

UP YOUR GAME!!!!

Premier sports need to get their act together, I've yet to watch a Scotland rugby game without it buffering, pausing or the commentary is ahead of the game🤬

September 6, 2019
Unprompted review
Rated 1 out of 5 stars

Really bad

Really bad, the streaming simply does not work. It's not even poor quality it's actively irritating and makes what should be enjoyable relaxation unpleasant. Avoid.

August 31, 2019
Unprompted review
Rated 1 out of 5 stars

If you want to pay 11.99 a month to…

If you want to pay 11.99 a month to watch games of rugby / football to then get error messages and no coverage at all buy this, ! to then have the error blamed on you and your location despite 100s of people com0laining online with the same issue! with no apology, no hint of a refund! As much as u love whatever sport or team you want to watch live I cannot stress buying this clown outfit is not the way to watch all youl get is an error message every 50 seconds !

August 31, 2019
Unprompted review
Rated 1 out of 5 stars

Truly awful organisation they get you…

Truly awful organisation they get you hooked on a repeat subscription and then you cant contact them when you call them. There is no customer service email. Its nigh on impossible to contact them to cancel your membership. I have phoned 5 times this week been on hold up to 20 minutes yet whenever you call there is always 4 people in the queue. Dont buy a subscription unless you want to waste your life.

August 10, 2019
Unprompted review
Rated 1 out of 5 stars

Broken promises

Subscribed to Premier TV to see Celtic play in friendlies but they have totally blanked Scotland again by refusing to cover the away tie in Estonia and now the away tie on Wednesday whilst playing meaningless friendlies. Total disgrace and plan to cancel ASAP!

August 5, 2019
Unprompted review
Rated 1 out of 5 stars

Bunch of robbing ????

Bunch of robbing ????? I subscribed via my Q box ended up paying two £10 subscriptions then tried cancelling they said the second phone came from Luxembourg and they could not help - cant cancel via mobile app (how convenient). THey just keep taking £20/month - finally found out could only cancel via the computer (hard when I work away and use my mobile for everything). Do not touch them with a barge pole if you want anything resembling customer service

August 4, 2019
Unprompted review

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