Premluxemotors Reviews 

130
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredibly helpful, professional, and friendly approach. Many people highlight the exceptional customer service, noting quick responses and a willingness to go above and beyond. Reviewers frequently mention the smooth, stress-free, and efficient process of finding and purchasing their desired car. Customers are consistently satisfied with the quality of the vehicles, often describing them as fantastic, amazing, and exactly as described. Many express strong loyalty, stating they would use the company again and recommend it to others.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent,... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Product

Customers had positive experiences with the product, often expressing happiness with their new cars.... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as excellent,... See more

Customer service

People report positive experiences with customer service, highlighting its impeccable quality and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jon at Premluxe was incredibly helpful in helping me switch from my old car into one of the fabulous cars they source and provide. The cost, advice and ease of transition was exceptional, with J... See more

Rated 5 out of 5 stars

Great friendly service from Jon & team, never felt pressurised at any point. Flexible and accommodating with test drive and delivery which made it much easier as we were travelling from Northants. Tha... See more

Rated 5 out of 5 stars

Bought a car from Jon a few weeks ago and the experience has been excellent from start to finish. Customer service was brilliant – he was super responsive, really helpful, and even offered to open u... See more

Rated 5 out of 5 stars

I recently got a BMW 2 Series from Premluxe motors, and I couldn’t be happier with the experience. The whole process was smooth, professional, and stress-free. Jon was helpful, and quick to answer any... See more


Company details

  1. Car Dealer

Written by the company

Sports and luxury vehicle sales with nationwide delivery available! Customers from the General public and many sports and entertainment professionals! Offering low rate finance, competitive part exhange prices and a personable service from start to finish!


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(130)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 would recommend!

Jon was extremely helpful and nice. Helped us get the everything sorted quickly and efficiently and continued to help with our questions post sale too!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and great experience all around

John made the experience so easy following difficulty with another company as I was trying to source my car. The team were extremely responsive and even managed to find me great deal meaning that money was saved!! I would highly recommend using these guys.

July 25, 2024
Rated 5 out of 5 stars

Jon and George were great

Jon and George were great. I was reluctant at first but felt very confident that I was getting a good car at a fair price and that I wouldn’t be left on my own if anything went wrong. Can’t recommend highly enough!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Buying my first car after passing my test was made so easy . From recommending a car, to arranging finance, to delivery was seamless and professional. On delivery I was surprised to receive a bouquet of flowers and sparkling wine. I would absolutely recommend Premluxe motors .When looking for my next car will be coming back as a repeat customer.

August 26, 2024
Rated 5 out of 5 stars

Amazing service!

The service I had was amazing from start to finish was faultless. I had constant communication and was kept updated daily on the progress of my car. I dealt with Jon directly who delivered the car to my house personally and was able to test drive to have all the features explained. Jon has been in touch following the sale to check I am happy and has been extremely helpful with any questions that I have had. This is my first time owning a Mercedes so I’m still getting used to it but Jon has been available to answer my questions any time of the day.
I also received a bottle of Prosecco with my new car which was a nice little add on. I would 100% recommend Premluxe Motors to anyone.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

I recommend Premluxe Motors to anyone looking to purchase a car in the future

The service provided start to finish was faultless. Communication excellent, I was kept updated daily on the progress of tying up all the paperwork etc. Everything was dealt with by Jon and Josh. My current finance had to be paid off and this was done promptly. My new log book came through within days. The car was delivered to my house personally and all the features explained to me. All I had to do was tax and insure the car. Both Jon and Josh have contacted me following the sale to check I am happy with my purchase and if I have any problems to let them know. Lovely little personal touch of a bottle of wine was received on delivery of my car! I would recommend Premluxe Motors 100%.

August 12, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look