Fish Motors Reviews 129

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, welcoming, and helpful, making the car-buying process smooth and enjoyable. Many people highlight the excellent customer service, noting that the team goes above and beyond to assist them, providing clear explanations and a no-pressure environment. The overall user experience is frequently described as easy, straightforward, and efficient, with many appreciating thoughtful touches like gift hampers. However, some customers also noted issues with the products, specifically with cars developing mechanical problems shortly after purchase, such as engine management light issues, DPF blockages, clutch failures, and even cars breaking down. A few other people also felt that the company was not interested in helping to sort out these problems correctly or that there were cosmetic issues with the vehicles.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers mention positive feedback about service, highlighting the professional, friendly, and accommodating... See more

Product

Customers consistently note varied experiences with product. Many reviewers express delight with their new... See more

User experience

People report positive experiences with the user experience. Many customers describe the process as easy,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with our new car and the fantastic service from Fish Motors. From the first phone call everything was simple, and when we travelled from Scotland to Bolton the process of collecting our ca... See more

Company replied

Rated 5 out of 5 stars

From the moment we turned up to view the car Ryan and the team was professional and made us feel welcome and explained everything about the car Plus when we got the car everything was sorted for us... See more

Company replied

Rated 5 out of 5 stars

Found the right car for us through Fish Motors (via Auto-Trader) and staff were all extremely helpful from first step through the door. Ryan processed our purchase and arranged everything we needed... See more

Company replied

Rated 5 out of 5 stars

Chris and the friendly team at Fish Motors were professional, knowledgeable and helpful. They took the hassle and stress out of my car buying experience I have no hesitation in recommending Fish Moto... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Used Car Sales - Over 160 cars available Enhance your drive today at our award winning dealership, relaxed family atmosphere


Contact info

4.8

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Chris was amazing and made the whole…

Chris was amazing and made the whole journey smooth and quick. Great customer service highly recommend

May 22, 2026
Unprompted review
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Reply from Fish Motors

Thanks for the amazing review Sandra we really appreciate it

Rated 5 out of 5 stars

What an easy transaction- well done…

What an easy transaction- well done Matthew- everything sorted in half an hour or so - the car is fantastic- model Y - definitely use Fish again , thank you

May 14, 2026
Unprompted review
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Reply from Fish Motors

Thanks for taking the time to leave us such an excellent review Rob we really appreciate it

Rated 5 out of 5 stars

5 stars for Mathew

Got a car from mathew, Absolutely brilliant, helped me with any questions I had.
Had the car prepped and ready for me on the day that suited me.
100% recommend coming over to fish motors

May 14, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks for taking the time to leave us such a wonderful review Connor we really appreciate it

Rated 5 out of 5 stars

My family and I have bought 6 cars from…

My family and I have bought 6 cars from them in a span of 7 years and seriously I would recommend this family run business to anyone and everyone. They are honest about their used cars and take pride in what they sell. Chris and also all his colleagues are good. Chris and Fish motors thank you for everything and every car sold to us. All the best

May 3, 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Saad always a pleasure to deal with you, hope to see you again in the future soon :)

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Chris was friendly, honest, and made the whole process smooth and stress-free. No pressure, just helpful advice and excellent service. Really happy with my new car, highly recommend.

May 3, 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such an amazing review Charlotte we really appreciate it

Rated 5 out of 5 stars

Honestly one of the best experiences…

Honestly one of the best experiences I’ve had buying a car. Chris was amazing from start to finish really hospitable, easy to talk to, and somehow we ended up bonding over Arsenal’s recent… character-building performances (if you know, you know).

What really stood out was how genuine the whole place felt. It’s a proper family-run dealership and you can tell everyone’s closely connected, looks out for each other, and that energy carries over to how they treat customers. It didn’t feel transactional at all, which is rare these days.

The team even followed up with me after I drove off just to make sure I got home safe and was happy with everything. That level of care doesn’t go unnoticed.

Would definitely recommend, great people, great service, and a refreshing change from the usual car buying experience.

April 25, 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Julian we really appreciate your feedback and value your kind words

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Matthew made everything simple. All I had to was turn up and drive my new car home ⭐️⭐️⭐️⭐️⭐️

April 25, 2026
Unprompted review
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Reply from Fish Motors

Thanks for the wonderful review Gemma we really appreciate it

Rated 5 out of 5 stars

Buying a car with fish motors was a…

Buying a car with fish motors was a quick hassel free experience. The cars a all very competitively priced. Would recommend them to anybody

April 21, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks for the amazing review Dave we really appreciate your feedback

Rated 5 out of 5 stars

I recently purchased my car from Fish…

I recently purchased my car from Fish Motors and had a really positive experience. I dealt with Ryan, who was friendly, professional, and helpful throughout the whole process. Communication was clear, everything was explained properly, and nothing felt rushed or pressured. I’m very happy with my car and the service I received. I would definitely recommend Fish Motors

January 31, 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Saicha we really appreciate and value your feedback.

Rated 5 out of 5 stars

Friendly

Friendly, efficient service. Ryan was very helpful.

April 14, 2026
Unprompted review
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Reply from Fish Motors

Thanks for the excellent review Helen we really appreciate it

Rated 5 out of 5 stars

Renault Zoe

Excellent service by Mathew made the buying experience very easy and a no pressure sell attitude. Highly recommended.

April 12, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks for the fantastic review Alice we really appreciate it

Rated 5 out of 5 stars

Matthew was very helpful during our car…

Matthew was very helpful during our car buying process. We were able to test drive the car we were looking at and they were very knowledgeable and honest. Great experience would definitely recommend buying from them

April 10, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such an amazing review Kerry we really appreciate your feedback

Rated 5 out of 5 stars

So smooth and excellent

So smooth and excellent . Thanks matthew for great hospitality .

April 9, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks for the wonderful review Ashish we really appreciate it

Rated 5 out of 5 stars

Just got my first financed car

Just got my first financed car. Had a great experience. Got all support I needed and left with an amazing car. Recommend 100%

April 7, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks for the amazing review Ana we really appreciate it

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Great service from Chris and the team.

April 3, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Glad you had such a great experience! Chris will be thrilled to hear your kind words 😊

Rated 5 out of 5 stars

Amazing team. Thank you

They were honest and incredibly helpful. Fast and efficient. We looked at the car Saturday and test drove it. It was picked up on the Wednesday. Lovely team

April 1, 2026
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks so much for your kind words Georgina! We’re glad you had a smooth and positive experience, enjoy your new car 🚗

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