Fish Motors Reviews 131

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and positive user experience. Customers consistently praise the staff for being professional, welcoming, and helpful, making the car buying process easy and stress-free. Many appreciate the personalized touches, such as gift hampers, and the absence of pushy sales tactics, which contributes to a smooth and efficient transaction. However, some customers reported significant issues with the products, including mechanical problems that led to breakdowns shortly after purchase and concerns about vehicle safety and undisclosed defects. A few other people also felt that the company's focus might be more on pushing finance products rather than genuinely selling cars.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the friendly, professional, and... See more

Product

People report ambiguous experiences with product, with many customers expressing delight with their new cars,... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers highlighting an easy... See more

Customer service

Reviewers consistently express high satisfaction with the customer service, describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with our new car and the fantastic service from Fish Motors. From the first phone call everything was simple, and when we travelled from Scotland to Bolton the process of collecting our ca... See more

Company replied

Rated 5 out of 5 stars

From the moment we turned up to view the car Ryan and the team was professional and made us feel welcome and explained everything about the car Plus when we got the car everything was sorted for us... See more

Company replied

Rated 5 out of 5 stars

Found the right car for us through Fish Motors (via Auto-Trader) and staff were all extremely helpful from first step through the door. Ryan processed our purchase and arranged everything we needed... See more

Company replied

Rated 5 out of 5 stars

Chris and the friendly team at Fish Motors were professional, knowledgeable and helpful. They took the hassle and stress out of my car buying experience I have no hesitation in recommending Fish Moto... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Used Car Sales - Over 160 cars available Enhance your drive today at our award winning dealership, relaxed family atmosphere


Contact info

4.8

Excellent

TrustScore 5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

100% recommend

The service was great. Ryan fish was excellent in helping me to sort my new car without being pushy like most salesmen are. He was very approachable and always happy to help. Would 100% recommend. Made the process of buying a car a lot simpler.

January 9, 2026
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Harley we really appreciate your feedback and kind words

Rated 5 out of 5 stars

Found Chris really helpful and quick…

Found Chris really helpful and quick with any questions, going the extra mile to make the buying process painless.

December 3, 2025
Unprompted review
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Reply from Fish Motors

Thank you for the amazing review we really appreciate it

Rated 5 out of 5 stars

Found the car on Auto Trader and…

Found the car on Auto Trader and traveled with my son to Bolton to see it.
No pushy car sales, we were given the keys to view.
Took it for a test drive and loved it.
It needed new wipers and it was serviced before I picked it up a week later, the time was my choice.
The whole process was smooth and seamless, Chris took care of everything, swapping my tax over and part exchanging my old car.
My son said he will go to the same garage in the future, high praise indeed 😆
Such a trustworthy company, the best experience in buying a car I have had.
Thank you!

November 30, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Karen we really appreciate your kind words and feedback

Rated 5 out of 5 stars

A really friendly and helpful businesss

A really friendly and helpful business. No pushy salesperson. Matthew sorted everything, from our trade in to driving away in our perfect car. Thank you. We have already recommended Fish Motors to friends.

November 23, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Jon we really appreciate it

Rated 5 out of 5 stars

Great service and great selection of…

Great service and great selection of cars. Everyone kind and friendly from start to finish. Honestly one of the best experiences buying a car ive had, no trying to sell you stuff you dont want just straight forward process.

November 15, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Michael we really appreciate and value your feedback

Rated 5 out of 5 stars

Matthew was helpful from start to…

Matthew was helpful from start to finish. A couple of cosmetic issues with the car were sorted without question. A very happy customer.

November 13, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such an amazing review Charles we really appreciate it

Rated 5 out of 5 stars

I dealt with Matthew

I dealt with Matthew. I found him to be patient, understanding and a man of his word. No pushy sales just comfortable chat. Did all that he said he would so that I was very happy with my purchase. Found this company via a car on eBay. I would be happy to purchase from them again, though I hope I don't have to for some years to come!

November 3, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Julie we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

Fish Motors Brilliant Service

From the moment we turned up to view the car Ryan and the team was professional and made us feel welcome and explained everything about the car
Plus when we got the car everything was sorted for us there and then quick simple and easy.
When the gearbox was making some strange sounds fish motors spent no time in getting the problem fixed within a matter of days would recommend them to any one

November 14, 2025
Unprompted review
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Reply from Fish Motors

Thanks so much for the great review! Really glad Ryan and the team made you feel welcome and that everything was nice and straightforward. Enjoy the new car! :)

Rated 5 out of 5 stars

No pressure or hard sell

No pressure or hard sell, which makes a huge difference, we looked around at our leisure and asked for help when needed. Mathew was great, couldn't have asked for better.

November 11, 2025
Unprompted review
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Reply from Fish Motors

Thank you for your lovely review! We're really glad you felt comfortable to look around at your own pace with no pressure. Matthew will be delighted to hear your kind words. We appreciate you taking the time to share your experience and hope to see you again in the future!

Rated 5 out of 5 stars

Professional experience

From seeing the car on Autotrader, going to view and test drive was easy, the car was made easily available for a test drive even when I hadn't made a appointment. Mathew was professional and not pushy, he left me alone to look over the car. I left a deposit and was able to pickup the car this weekend, 5 days after viewing, the car needed a tyre which was replaced and a new MOT was put on prior to collection. The hand over was done very easy and stress free and the thank you box was a nice touch. I would consider using Fish again, their prices are fare and the fact you don't have to pay a admin fee on top the asking price like a few companies I looked at. All in all a good professional experience.

November 8, 2025
Unprompted review
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Reply from Fish Motors

Thank you so much for your fantastic review! We're really glad to hear the buying process felt easy and stress-free from start to finish. Matthew will be pleased to know you appreciated his professional, no-pressure approach.

We truly appreciate your feedback and would be delighted to welcome you back to Fish again in the future. Enjoy your new car!

Rated 5 out of 5 stars

I can't thank Mathew enough for the…

I can't thank Mathew enough for the comforting service and smooth transition of the whole thing thank u so much very happy. Would highly recommend anyone who buys a car first time like this x.5 stars plus x

October 18, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Emma we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

This company proves that long distance…

This company proves that long distance purchases of a car is easy, prompt and reassuring. I can recommend highly.

August 8, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review John we really appreciate it

Rated 5 out of 5 stars

Excellent Customer Service

Fish for Motors made my experience in buying a used Audi A6 S-Line very easy and straightforward. Excellent customer service from the highly knowledgeable Chris. I would highly recommend this garage to people looking for a nice but affordable used car.

September 27, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Freya we really appreciate and value your feedback

Rated 5 out of 5 stars

Delighted with our new car and the…

Delighted with our new car and the fantastic service from Fish Motors. From the first phone call everything was simple, and when we travelled from Scotland to Bolton the process of collecting our car was seamless.

A special thanks to Matthew in sales, who went above and beyond to answer all our questions and make sure everything was taken care of. He was professional, welcoming, and really put us at ease. The thank-you gift was a lovely touch — highly recommend!

September 20, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Anne we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

Great customer service

Great customer service. I especially appreciated the transparency and care. Getting a gift hamper at the end of the purchase was so unexpected and thoughtful. Special thanks to Matthew and Ryan. And not to mention, the car is fantastic.

September 27, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Ania we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

We have just purchased an EV from fish…

We have just purchased an EV from fish and from our first inquiry to our pick up we had a great experience, the two salesmen were so professional and just left us to it , gave us the keys to look at the car , we went ahead with the purchase and we had a smooth problem free experience, and I even got a goody box full of lovely things , well done guys ! Would definitely recommend this dealership.

September 25, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a lovely review Dolores we really appreciate your kind words and value your feedback

Rated 5 out of 5 stars

A seamless experience from start to finish

Chris and the friendly team at Fish Motors were professional, knowledgeable and helpful. They took the hassle and stress out of my car buying experience I have no hesitation in recommending Fish Motors. Their gift hamper on the day of purchase was a warm, personal touch. My car was handed over after a thorough valet. Their attention to detail was second to none.

September 20, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Lewis we really appreciate and value your feedback

Rated 5 out of 5 stars

5 stars in every respect…

This is the second vehicle we have purchased and returned because of the first class attention given to all details and I'm happy to say that they still Excel in service and quality

September 5, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Jane we really appreciate and value your feedback

Rated 5 out of 5 stars

He didn’t want us to leave without a car

We originally planned to buy a vehicle we saw on line.
After seeing it in reality we decided to look at another, we unfortunately couldn’t afford it.
Matthew was very helpful in showing us an affordable vehicle which we test drove the same day.
We made sure we could afford the car and signed the same day.
He didn’t want us to leave without a car.
We were very surprised in receiving a thank you gift 🎁 when we picked up the car a few days later 👍👍

August 30, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Ann we really value your feedback and appreciate your kind words

Rated 1 out of 5 stars

I bought a vehicle that was not fit for purpose

I bought a vehicle that was returned twice for mechanical issues ,I was assured it was all sorted until a recent MOT revealed that anti roll bar drop links had been replaced....er , no they weren't because it failed due to this lie of them being replaced , my wife and daughter use this car as well as me ... So I will never use them again !!

August 22, 2024
Unprompted review
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Reply from Fish Motors

Hello,

We take all feedback very seriously, especially when it involves safety concerns however, we’re unable to identify your purchase or vehicle details from this review.

We’d really appreciate the chance to look into this properly and address any issues, so please get in touch with us directly at 01204387600 or sales@fishmotors.co.uk with more information.

Best regards,
Fish Motors Ltd

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