Fish Motors Reviews 131

Beautiful car that I am very pleased with and I love driving. Really helpful with sorting out a good deal with my trade in.

Found the right car for us through Fish Motors (via Auto-Trader) and staff were all extremely helpful from first step through the door.
Ryan processed our purchase and arranged everything we needed all very quickly and professionally. Great family run business.

It was an absolute pleasure buying a car from Fish motors. No sales pressure and all the staff were knowledgeable and friendly.

Top service, very informative and open to options of cars when unsure on what to purchase. Understood the process fully and was explained. Gave help on all the other steps on getting the vehicle such as taxing and future service etc.
100% would recommend

Every process was smooth and excellent customer service

Excellent service from Ryan - finance pushed through immediately, good price for the car and collected within 24 hours!

Ryan was awesome. From start to finish super quick and easy experience! Ryan got me photos promptly when the vehicle arrived and was super helpful. The thank you box was such an amazing idea and thoughtful too! Would highly recommend!

Excellent service and honest folk

Absolutely delighted with purchase from fish motors, really nice friendly family run business, I can not fault Ryan and service provided, will definitely be using them again when need another car or here of anyone looking for a car, many thanks

Great dealership, I’m really pleased with the car and their staff were all awesome and really helpful - extra shout out to Ryan who arranged the car for me.

I was dealing with Ryan who was great guide and helped me choose perfect car for my girlfriend.
They stock plenty of cars from different classes and price ranges. Spot on customer service and after sale support.

5-Star Service with a Heartfelt Touch!
I cannot express enough how delighted I am with my recent purchase from Fish Motors I had the pleasure of buying a Lexus RX450from them, and the entire experience was nothing short of exceptional. Well done Ryan for a great experience .

Great service and overall experience, would definitely recommend Fish Motors to anyone looking for a car. Ryan has been really helpful throughout the process!

I recently bought my first car in Britain, and 🐠Fish Motors🐠 made the whole process a breeze! I was so nervous, but their team guided me through every step. Their customer service was top-notch, and I felt supported the entire time. I am 100% satisfied with the service they provided, and I would recommend them to anyone looking for a car. It was such a great experience overall!🚗💨 #FirstCar #FishMotors #CarBuying #HappyCustomer #Britain

I found an Audi E-Tron for sale on Fish Motors’ website that was the exact specification I had been searching for. I contacted them and spoke with Ryan to get more details. It was clear from the photos that a few parts were missing, so I made an initial offer £600 below the asking price. Ryan declined. A few days later, I increased my offer to £300 under asking, which was again rejected. Fair enough, they’re entitled to refuse offers.

What really disappointed me though, wasn’t the refusal, but what came next. After another two weeks of searching and still not finding another car with the same spec, I decided to bite the bullet and offer the full asking price. That’s when the experience took a sharp turn.

Ryan asked how we intended to pay, and once I said we had our own finance arranged, he suddenly added a £399 admin fee, something that had never been mentioned in any of our previous conversations. This felt like nothing more than a punishment for not using their in-house finance.

Trying to be reasonable, I had my finance provider contact Fish Motors directly. They confirmed they weren’t charging Fish any fees, yet Fish Motors still refused to budge on the £399 charge. So, despite being ready to pay the full asking price, a deal wasn’t made.

To make matters worse, I watched the same car sit unsold on their site for just 1 week before they dropped the price by £800. That speaks volumes. If they were willing to cut £800 off the price later, it’s hard not to see their refusal to deal with me, a serious buyer, as stubborn and unprofessional. It leaves you wondering whether they genuinely want to sell cars or just push their finance products.

In the end, I bought a better car from a different dealer who was transparent, respectful, open to negotiation, and didn’t tack on shady, last-minute fees.

Avoid Fish Motors. In my experience, they’re inflexible, lack transparency, and make the buying process unnecessarily difficult. If you’re looking for honest, straightforward service - look elsewhere.

A truly amazing garage. Highly recommend. Had an issue with my car that I bought, they’ve been so accommodating and fixed it. Gave me a courtesy car. Nothing was too much, and always dealt with politely. Thank you

I purchased a Peugeot 2008 from here in 2023 and within 3 weeks the clutch had gone. A few weeks after that the dpf needed completely replacing (not cleaning) and 2 months after the dpf replacement it was the serpentine belt plus 2 further visits to a mechanic. All in all there were £4700 worth of repairs needed doing in the first 5 months of purchasing and when I spoke to the garage after the clutch I was told it was wear and tear so nothing they could do. I later found out through a main dealership who took a good look at it that it had clearly been in an accident and badly repaired but this never came up on checks so clearly was unreported. Avoid these people at all costs.

Second time using Fish Motors, great customer service and made the process easy and straightforward. Would definitely use again.

Could not recommend this garage enough. Amazing treatment from start to finish. Very efficient and informative at every stage. Thanks again!

Very please with my Citroën C5 aircross, friendly staff. Finance options explained clearly. All good 👍🏻

Superb service and after-sales support. Found a small crack in windscreen a couple of days after buying car. They sent someone round to fix for free, no questions asked, then checked after to make sure I was happy with the job. Happy customer