The modules are interesting, but they only focus on money and don't provide any bug fixes. I have purchased about 10 modules from Prestahero, spending over €1000 in total, only to find ou... See more
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See what reviewers are saying
Our website has become lightning fast since we installed the module. Configuration is very easy, while there are many options available. Had some small issues at first with some theme-specific parts,... See more
Company replied
These guys are pro. I am using few of their modules... some are free (but very useful) some are premium such us Product Manager – Bulk edit/mass edit/quick edit which saved me a lot of time in edit... See more
Company replied
We've been using Prestashop for well over a decade. We have purchased many ETS modules over the years. We like the excellent user manuals and the first class support from their team. As our store gro... See more
Company replied
Company details
Written by the company
PrestaHero (formerly ETS-Soft) is an official Modules partner creator of PrestaShop. With a team of professional and passionate developers working on PrestaShop projects for many years, it’s always among the top-ranking module providers with best-selling modules such as Super Speed, Mega Menu PRO, BLOG, Abandoned Cart Reminder, and more! PrestaHero dreams of supporting the PrestaShop ecosystem to be the best and most common e-commerce solution in the world, along with providing the best PrestaShop modules and customer service to its beloved customers.
Contact info
Group 3, Tan Thinh, 250000, Thai Nguyen, Vietnam
- (+84) 984 230 390
- contact@prestahero.com
- prestahero.com
4.4
Excellent
267 reviews
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prestahero makes the difference
The difference between the Prestahero team and other module developers is their customer service. This is the third module I buy from them and Prestahero technicians have always been available, efficient and punctual in setting up the module based on my requests and in solving any problems. My opinion is that they are really good. For months now, before buying a module, I first check if Prestahero has it and if they have it in their catalog I buy it from them.
December 24, 2024
Unprompted review
Reply from PrestaHero
Thank you so much for your wonderful feedback! 🌟 We're thrilled to know that our dedication to customer service and the quality of our modules have made such a positive impression on you. Your loyalty and trust in our team inspire us to keep delivering the best possible solutions and support.
If you ever need assistance or have suggestions for future improvements, we're just a message away. Thank you for being such an amazing customer—your support means everything to us!
We bought this great module and had to…
We bought this great module and had to have the module adapted to our needs. The support was great and we now have a cleanly programmed solution, specifically for our needs. Thank you again for that.
December 17, 2024
Unprompted review
Reply from PrestaHero
Thank you so much for your wonderful feedback! We're thrilled to hear that you are happy with the module and the tailored solution that our support team provided. It's always our goal to offer the best possible service and ensure our products meet your specific needs. We truly appreciate your trust in us, and we're here to support you anytime.
Thanks again, and we wish you continued success with the module!
Megamenu modul
Super Megamenu, with a super team. Helpful and fast customer service. I got help in everything. The menu works well on all devices and is easy to use and configure.
I recommend PrestaHero and its modules to everyone.
December 1, 2024
Unprompted review
Reply from PrestaHero
Thank you for your fantastic feedback!
We’re delighted to hear that you’re enjoying the Megamenu module and found it easy to use and configure. It’s also wonderful to know our customer service team provided you with helpful and prompt support. Your recommendation means a lot to us!
If you have any further questions or need assistance in the future, we’re always here to help. Thanks for choosing PrestaHero!
Good looking module. Efficient Support.
The payment features on the checkout page were not working at first. It took only a few days for the PrestaHero team to fix the problem after I provided them with my credentials.
The interface looks quite good and I'm sure it will make the checkout process easier for my customer.
The social login requires some extra work but PrestaHero provides good guidelines to Google, facebook and Paypal social login setup
December 3, 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your review!
We’re glad to hear that the One Page Checkout & Social Login module is meeting your expectations and that our team was able to quickly resolve the payment issue. It's great to know that you’re satisfied with the interface and are confident it will improve your customers' checkout experience.
Thanks again for choosing PrestaHero. We look forward to supporting you with more great features and updates.
Speed and efficiency support
Speed and efficiency support! Module very flexible and intuitive for use. Great offer. Don't miss it:))
November 26, 2024
Unprompted review
Reply from PrestaHero
Thank you for your fantastic feedback!
We’re thrilled to hear that you find the module flexible, intuitive, and backed by speedy and efficient support. Your recommendation means a lot to us, and we’re glad the module meets your expectations.
If you need any further assistance or have additional feedback, don’t hesitate to reach out. Thanks again for choosing us!
amazing products and service
amazing products and service! Top quality modules for professional needs and the Customer Service is quick, responsive and very professional. I'm happy I found the guys from PrestaHero!
November 1, 2024
Unprompted review
Reply from PrestaHero
Thank you for your fantastic feedback! We're thrilled to hear that our products and customer service have met your professional needs. It's our goal to provide top-quality modules and responsive support, so knowing we've made a positive impact for you means a lot. We're glad to have you with us at PrestaHero—looking forward to supporting your success in the future!
the technical support is perfect
the technical support is perfect! The assistance is very fast and efficient. They are able to solve the problems with professionalism and competence. I intend to buy other modules because I like their reliability
October 3, 2024
Unprompted review
Reply from PrestaHero
Thank you for your feedback! We're thrilled to hear that our technical support has met your expectations with fast and efficient assistance. It’s wonderful to know that you appreciate our team's professionalism and expertise. We look forward to helping you with more modules in the future!
Outstanding Module – Exceeded Expectations!
I recently purchased this module, and I couldn't be more satisfied! It was incredibly easy to integrate, and the functionality is top-notch. The features are exactly as described, and they have significantly improved the performance and capabilities of my project. The developer's attention to detail and responsiveness to inquiries was excellent.
Highly recommended to anyone looking for a reliable and high-quality solution. This module is worth every penny!
October 18, 2024
Unprompted review
Reply from PrestaHero
Thank you for your fantastic feedback! We're thrilled to hear the module exceeded your expectations and that you found it easy to integrate and effective in enhancing your project’s performance. Providing reliable features and prompt support is always our priority, so it’s wonderful to know we met your needs. We're grateful for your recommendation and look forward to supporting you in future projects!
Great module and very professional…
Great module and very professional support service, really reccomend!
October 17, 2024
Unprompted review
Reply from PrestaHero
Thank you for your kind words! We're thrilled to hear that you're satisfied with the module and our professional support service. It's our pleasure to assist you, and we look forward to supporting you in your future projects. Highly appreciate the recommendation!
Outstanding!
PrestaHero offers outstanding, well defined modules for shops using PrestaShop. This company also offers an outstanding customer support, if something works differently than expected . Not every shop is alike,
Keep up the good work!
September 30, 2024
Unprompted review
Reply from PrestaHero
Thank you so much for your kind words! We’re thrilled to hear that you find our modules well-defined and that our customer support has met your expectations. We understand that every shop is unique, and we’re here to help ensure everything works smoothly for you. Your support motivates us to keep improving our products and services. If you ever need assistance or have questions, feel free to reach out. Keep enjoying your experience with PrestaHero!
Reply from PrestaHero
Thank you for your great feedback! We're thrilled to hear that you're pleased with both our products and our customer care. We always strive to offer the best in both quality and service, so it’s wonderful to know that we’ve met your expectations. If you ever need any further assistance or have any questions, feel free to reach out. We're here to support you!
Well done !
The module didn’t work initially, but the support team was very responsive and quickly resolved my issue. Later on, I encountered another problem due to an update from another module, and once again, the support team was just as responsive in fixing it. I highly recommend PrestaHero’s modules for their efficiency and outstanding support.
September 12, 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your experience! We're glad our support team could assist quickly. We truly appreciate your recommendation and are always here to ensure everything runs smoothly.
Success Upgrade without the headaches
Friendly and helpful customer server and fast turnaround. Upgrade module works as expected and PH's technical team was readily available to provide help when needed. I will be using their services again and will recommend them too.
August 18, 2024
Unprompted review
Reply from PrestaHero
Thank you for your kind words! We're thrilled to hear that your upgrade was a success and that our customer service team could assist you promptly. It's great to know that the module met your expectations. We're always here to help and look forward to serving you again in the future. Thanks for recommending us!
Great
Very helpful team, great modules, would recommend 100% PrestaHero. Keep going the great work !
September 3, 2024
Unprompted review
Reply from PrestaHero
Thank you so much for your recommendation! We're glad to hear that you find our team helpful and our modules great. Your support motivates us to keep up the good work. We look forward to continuing to provide you with excellent products and service.
The module does not work anymore…
The module does not work anymore correctly, and impossible to make it better.
I paid for something that should work correctly. This is not the case and no help provided by the Customer Support because the support period has expired.
I've decided to stop to use this module.
July 6, 2024
Unprompted review
Reply from PrestaHero
Dear Customer's,
We sincerely apologize for the inconvenience you’ve encountered with our module. We completely understand your frustration and regret that it didn’t meet your expectations.
Thank you for your understanding and for sharing your experience.
Best regards,
High quality Prestashop addon
I am a software programmer and I know how to recognize high quality works. This is a high quality one
August 18, 2024
Unprompted review
Reply from PrestaHero
Thank you for your kind words! We are thrilled to hear that our Prestashop addon meets your high standards. Your recognition as a software programmer means a lot to us. If you ever need any assistance or have more feedback, feel free to reach out!
The Referral Program does what I need!
The Referral Program does exactly what I need and was very easy to setup. Had some challenges on the translations and email but the team is very responsive and the support very good.
November 27, 2023
Excellent support
I recently purchased the Free PrestaShop translation & AI content generator module for my client. I was very positively surprised by the fast and professional response of the support team. I can only recommend!
August 8, 2024
Unprompted review
Reply from PrestaHero
Thank you for your kind words! We’re delighted to hear that you were impressed with our support team’s responsiveness and professionalism. Your recommendation means a lot to us. If you have any further needs or questions, don’t hesitate to reach out!
100% recommended!
Very responsive and friendly support, and this for a free product. I have no doubt they will live up to expectations for their paid products. I plan to make purchases very soon. Thanks again!
August 2, 2024
Unprompted review
Reply from PrestaHero
Thank you for your positive feedback! We're delighted to hear that you're satisfied with our service. We strive to meet expectations with all our products, and we look forward to serving you with our paid offerings soon. Thanks again!
Very fast responses to any support…
Very fast responses to any support queries 1st class service
August 1, 2024
Unprompted review
Reply from PrestaHero
Thank you for your feedback! We're pleased to hear that you've experienced very fast responses to your support queries. Providing first-class service is a top priority for us, and we're glad to know that our efforts are making a positive impact. If you have any further questions or need additional assistance, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you!
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