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Review summary

Created with AI, based on recent reviews

Considering 737 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and effectiveness, especially with induction hobs. Many appreciate the efficient delivery service and the overall positive experience with their orders. People frequently highlight the excellent service received, from prompt dispatch of spare parts to the helpfulness of the staff. However, some customers experienced issues with delivery, such as parcels being left in inconvenient locations or not being notified of delivery attempts. A few people also reported receiving damaged or incorrect items, and some expressed dissatisfaction with the non-stick coating degrading or pans developing internal staining.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praised the durability and longevity... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the durability and craftsmanship of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick and prompt... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Service

Users describe positive interactions with service. Many customers praise the fast and efficient service, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rapid delivery, good quality pan set including stockpot, plus range of kitchen utensils. Have used several times now and working well with the induction hob, Pans feel robust, heavy enough but weigh... See more

Rated 4 out of 5 stars

Easy ordering and quick delivery. Two worries: first why does the rubber harden so quickly, even when not used. Secondly, will the pressure cooker we have become unsupported like a previous Prestige... See more

Rated 4 out of 5 stars

I recently put the Prestige 6-Piece Cast Iron Set to the test on a date night, and the results were restaurant-quality. The 25cm grill pan and heavy press are a game-changer for searing steaks; they r... See more

Rated 4 out of 5 stars

bought a couple of sheet pans… really good quality as bought same before and had at least 5 years and taken a battering. Just disappointed one product was refunded and removed from order and shippe... See more


Company details

  1. Countertop Store
  2. Home Goods Store
  3. Kitchen Supply Store

About Prestige

Written by the company

Prestige knows modern life is busy. Sometimes too busy. You’re juggling work, kids, social lives and everything in between.

We’re here to help you choose the right products for your kitchen.

Practical, quality designs that make cooking more enjoyable and cleaning up less of a chore! We’ve been trusted by generations for over 80 years.

Using our expertise and customer research, our mission is to create problem solving products that save time and fuss in the kitchen. From first timers to experienced cooks, we’re always there when you need us.

Prestige. Cooking made easy. Shop Mickey and Friends Bakeware Shop Nadiya Hussain Cookware Shop Pressure Cookers Shop Eco Kitchen Contact Us


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nice saucepan set

Nice saucepan set, well made and safer than my old set of non-stick which were showing signs of wear and tear, and my new Prestige saucepans certainly look a lot more attractive in the lovely dark green finish.

February 24, 2026
Rated 5 out of 5 stars

First class service

Told me what parts I needed easy to order..very reasonably priced....the appliance could be easily repaired by me and now functioning as new...so I did not have to throw out or buy a new one.....excellent service...as it should ve in more companies....repair not replace
Thank you very much

February 23, 2026
Rated 1 out of 5 stars

I purchased a griddle for cooker primed…

I purchased a griddle for cooker primed it with correct oil dried it up after washing and its covered in rust ,after emailing the response had about ten things you shouldn't do to avoid rust, i followed the instructions perfectly but ive no hope of a replacement, its a cheap and nasty item which I never will buy from them again , absolute rubbish.

February 25, 2026
Unprompted review
Prestige logo

Reply from Prestige

Hello Martin,

We're sorry to hear that your cookware has not performed as expected.

We are usually known for exceptional product quality and are disappointed that we did not live up to those expectations on this occasion.

We'd like to understand more about this specific issue and make things right.

You'll receive an email from us within the next 2 hours so we can discuss this further, if you can please reply at your earliest convenience.
kind regards
Rachel

Rated 5 out of 5 stars

Service is 10/10. Products are perfect

I ordered a set I wanted to gift a friend for her birthday. The other site said it would take six months to deliver. My son ordered for me on your site on Sunday it arrived on Wednesday. Perfectly packaged in perfect condition. Thank you so much. I would highly recommend prestige and I’ll be using again.

February 15, 2026
Rated 5 out of 5 stars

Really happy with my new pans

We've had our old prestige pans for nearly 25 years. My husband was reluctant to pay for more when there was nothing wrong with the old ones other than one of the wooden lid handles had broken and being wooden they were not dishwasher friendly. It's been great being able to put these pans on the dishwasher and the non stick is great. We've kept our old ones, "just in cases" says my husband!!

November 17, 2025
Rated 5 out of 5 stars

Excellent Quality

Well-made cast iron griddle pan with flat base to suit all hobs. Comes with a care leaflet explaining how to re-season when required. Definitely value for money.

February 16, 2026
Rated 5 out of 5 stars

Quality product

Easy to order. Arrived in good time and well packaged. Excellent quality pans. Sometimes it pays to go with a well known brand.

February 14, 2026
Rated 1 out of 5 stars

I have written to you on WhatsApp and…

I have written to you on WhatsApp and your Meyer review app to let you know my pan have not been delivered to me. Can someone respond to let me know when I’ll get my order or alternatively refund me. This is really frustrating to keep chasing an order multiple times.

I collected my order from my local post office today. Thank you Prestige for listening and getting this resolved. I appreciate the effort you made to make things right.

February 11, 2026
Prestige logo

Reply from Prestige

Thank you for your feedback. We’ve reviewed your comments and can confirm the issue has now been resolved by arranging a new replacement order, which has already been dispatched to you. We’re truly sorry this wasn’t the initial outcome you’d hoped for and understand how frustrating it is to chase an undelivered order. Your delivery experience has been noted and will be used as part of our ongoing review of our delivery partners, and we genuinely appreciate your time and input.

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