Rapid delivery, good quality pan set including stockpot, plus range of kitchen utensils. Have used several times now and working well with the induction hob, Pans feel robust, heavy enough but weigh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Prestige
Written by the company
We’re here to help you choose the right products for your kitchen.
Practical, quality designs that make cooking more enjoyable and cleaning up less of a chore! We’ve been trusted by generations for over 80 years.
Using our expertise and customer research, our mission is to create problem solving products that save time and fuss in the kitchen. From first timers to experienced cooks, we’re always there when you need us.
Prestige. Cooking made easy. Shop Mickey and Friends Bakeware Shop Nadiya Hussain Cookware Shop Pressure Cookers Shop Eco Kitchen Contact Us
Contact info
Riverview Road, CH62 3RH, Bromborough, United Kingdom
- 0151 482 8282
- https://www.prestige.co.uk/pages/contact
- prestige.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rescheduled delivery for today and just…
Prestige sorted the problem immediately, fault was with amazons communications which said that item was undeliverable instead of rescheduled.
Looking forward to using the cast ironware.

Reply from Prestige
Delivery experience not good.
The goods were perfect, though from Luxemberg not the UK as I was expecting. It was the delivery that was the problem. Why don't couriers ring doorbells? I was waiting & no ring. ONE HOUR after the parcel was placed in a position where people could see it I received the notification!!
It would benefit buyers if you could write, at the time of ordering, that you will be in & expecting for the item to be delivered INTO your hands.

Reply from Prestige
Beautiful frying pan
Beautiful frying pan, top quality , very pleased with my purchase. Great value. Prestige website is excellent and purchase was easy and I was kept informed of the delivery progress. The pan delivered safely and promptly. Great service 👍
Goods were as described
Goods were as described and are suitable for purpose. Took rather a long time to arrive!
Great product
Great product, just recived my new fry pans they atre great, just like the saucepans I bought a while ago. Just a great product. Wish I bought them ages ago.
Good experience. some worries.
Easy ordering and quick delivery.
Two worries: first why does the rubber harden so quickly, even when not used. Secondly, will the pressure cooker we have become unsupported like a previous Prestige one we had.
I was delighted that my order came so…
I was delighted that my order came so quickly but instead of safty plugs for my pressure cooker you sent VENT TUBE/NUT
Goods arrived on time very pleased with…
Goods arrived on time very pleased with the frying pans
My fifty-year old Prestige pressure…
My fifty-year old Prestige pressure cooker comes out regularly according to the fruit and jam calendar. So last week it was marmalade time and it was clear the rubber gasket was leaking. But your fast response (not helped by a very slow Courier service) got the parts to me in time for me to finish the three batches of marmalade.
Terrible parts / spares web page
Terrible parts / spares web page - suitable only for irritating the idiots
Missed the point that that one part requires you to buy another extra part for compatibility - so wasted another week and extra cost of postage. Parcelforce 48? arrived 1 week after ordered. THe Bairns are starving because the cooker was out of order. No parts diagram to confirm the fittings, Book was out of date on these parts so at a Loss to recognise the issue until the "wrong parts" arrived. "Prestige(ious)" ? Huh, NO, not a lot any more. Why do we bother? Bother? well having bought the Pan, what else to do with it? Price of parts not an issue, just the SERVICE "...go to webpage.." uhuh" pass the buck. and we wonder why Society is "Angry" with every thing / body ?

Reply from Prestige

Reply from Prestige
Plastic clip removal
I ordered a new brownie baking tin and it's arrived very promptly. It is excellent quality, but I could only give 3* because of the hard plastic clip attached to it which was extremely difficult to remove and had neither instructions for it's removal, nor the purpose of it. I eventually removed it with sharp scissors but it left a scratch. It spoilt an otherwise good purchase.

Reply from Prestige
Prompt dispatch of spare parts for…
Prompt dispatch of spare parts for pressure cooker.
Spend time working out which parts you need using the instruction manual and the order of assembly. Needed a new style handle to take the metal bracket (replaces plastic support) supporting the pressure cooker regulator. It all fits and works well.
Items arrived next day delivery
Items arrived next day delivery. Really good quality and lovely to use
Serious kit for a serious sear
I recently put the Prestige 6-Piece Cast Iron Set to the test on a date night, and the results were restaurant-quality. The 25cm grill pan and heavy press are a game-changer for searing steaks; they retain incredible heat, which is perfect for my Neff induction hob. While cast iron requires a bit of 'love' with seasoning and hand-washing, the crust it develops on meat is far superior to that of any standard nonstick pan. It’s a heavy, durable, and professional-feel set that is clearly built to last a lifetime. If you're serious about your cooking and don't mind the traditional maintenance, this set is an absolute bargain for the performance it delivers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







