I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more
Company replied
We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient. I would definitely recommend this shop, especially if you are looking for a good pr... See more
Company replied
My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more
Company replied
Company details
About Posh Pawn
Written by the company
Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.
Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.
Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.
What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.
Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.
Buy, sell, loan today with Posh Pawn.
Contact info
164-166 High St, GU1 3HW, Guildford, United Kingdom
- 020 7405 6664
- info@prestigepawnbrokers.co.uk
- prestigepawnbrokers.co.uk
Get an Instant Cash offer Today!
4.8
Excellent
783 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from start to finish
Fantastic service from start to finish. Would 100% recommend!
August 9, 2025
Reply from Posh Pawn
We thank the Client for their % star review.
Excellent and Professional service!
Came in to sell some gold items. The service was professional and friendly, and the whole transaction was done in no time. Would use again!
August 14, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following the sale of their gold items. We hope to see them again soon.
Would recommend to anyone
Was well looked after the gentleman who was dealing with me was kind polite and was happy to spead time with me explaining how things work with gold ect.was happy with the offer .
Would use again and happy to recommend to anyone who is thinking about getting rid of things they no longer need or want.
August 17, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review and hope to see them again soon.
Weybridge branch excellent service
The Weybridge branch I visited today and sold some gold jewellery. The service was good and they even made me a cup of tea while they checked over the jewellery, offered a good price and paid straight away.
I will definitely recommend the service.
August 16, 2025
Unprompted review
Reply from Posh Pawn
We're really please to see the Client was delivered great service by our Weybridge team with the sale of their jewellery. We hope to see the Client again soon.
Amazing service
Amazing service, just sold a ladies watch in Richmond store, Sofia is absolutely fantastic, she explains the procedures in detail.
All transactions is done quite fast.
The whole team there are all friendly.
Highly recommended, no matter if it’s for selling or buying.
August 16, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review and really glad our Richmond Team provided great service. We hope to see the Client again soon.
Great experience with selling a few…
Great experience with selling a few items ,Anastasia was very professional and explained everything very clearly.
Whole procedure completed in a couple of hours and money transferred into my account.
Highly recommend.
August 13, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following their visit to our Richmond branch. We hope to see them again soon.
Great experience
Great experience. Very professional, helpful and friendly service for beginning to end. Make my life so much easier!! Thank you so much, Sophie.
August 5, 2025
Unprompted review
Reply from Posh Pawn
We would like the thank the Client for their 5 star review.
Excellent service
Excellent service at the Manchester branch friendly, professional staff (Ben and Jackie?) with great advice and suggestions. Happy with prices for the items sold, will arrange to go back with some other pieces soon.
August 1, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following their visit to our Manchester branch. We hope to see them again soon.
Excellent service. Highly recommend.
I sold my unworn Prada handbag to their Richmond store. The team there is professional and friendly. I am satisfied with the offer and their efficiency. Highly recommend.
August 1, 2025
Unprompted review
Reply from Posh Pawn
We're really glad to see our Richmond team were able to help the Client with the sale of their Prada Handbag. We thank them for their 5 star review.
Excellent service from start to finish
Excellent service from start to finish. Very impressed would recommend and would use again
July 14, 2025
Unprompted review
Reply from Posh Pawn
We are really pleased the Client was happy with our service, we thank them for their 5 star review.
Extremely happy with the whole process
Very nice and helpful staff in Richmond shop. All process' were well handled and fast. This one only took a few days. All emails and whats apps i received were polite and clear.
The business is a modern form of recycling. As a seller, i was extremely happy with everything.
July 25, 2025
Unprompted review
Reply from Posh Pawn
We are really please we were able to help the Client with their request.
Professional and Friendly
I recently brought some gold and was really pleased with the experience! I got a fair price, and the team was super professional and friendly. They sorted everything out for me in just a day. Highly recommend!sional and friendly. They sorted everything out for me in just a day. Highly recommend!
July 23, 2025
Unprompted review
Reply from Posh Pawn
Really please to see we were able to help the Client with their needs.
I sold my gold to this jewellery store…
I sold my gold to this jewellery store and was truly impressed by the experience. Mark treated me with kindness, honesty, and respect throughout the process. It was smooth, fair, and professional. Highly recommend for trustworthy service!
July 21, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following a recent visit.
Kathy has been an excellent customer…
Kathy has been an excellent customer adviser .
July 17, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following a recent visit.
Quick and easy process took only 2…
Quick and easy process took only 2 days. Justin was the best made sure to explain everything step by step, was very friendly and helpful. Cheers mate.
July 17, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review.
Great experience and fast service.
July 16, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review.
I sent my Chanel bag by signed…
I sent my Chanel bag by signed delivery. Marta confirmed receipt of it the next day. (Friday) it was authenticated and valued,once this was done I had the funds in my account before close of business the next day
Excellent communicatIon and very helpful
July 14, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review.
Sophie dealt with me so kindly and…
Sophie dealt with me so kindly and helped me. She did her best for my deal and i will go back again as I can trust her
July 9, 2025
Unprompted review
Reply from Posh Pawn
We are really pleased to see Sophie was able to help the Client with their needs.
Perfect as always
Wonderful staff, very kind and helpful. I highly recommend them.x
July 9, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review.
Gold necklace
Sue and the team were very professional and friendly and made the whole experience very easy and I was very happy with the offer I was given.
July 9, 2025
Unprompted review
Reply from Posh Pawn
We are really pleased to see the Clients 5 star view.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.