I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more
Company replied
We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient. I would definitely recommend this shop, especially if you are looking for a good pr... See more
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My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more
Company replied
Company details
About Posh Pawn
Written by the company
Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.
Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.
Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.
What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.
Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.
Buy, sell, loan today with Posh Pawn.
Contact info
164-166 High St, GU1 3HW, Guildford, United Kingdom
- 020 7405 6664
- info@prestigepawnbrokers.co.uk
- prestigepawnbrokers.co.uk
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4.8
Excellent
783 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Posh Pawn
We thank the Client for their 5 star review.
Fabulous service and so happy with the…
Fabulous service and so happy with the valuation
September 8, 2025
Reply from Posh Pawn
We thank the Client for their 5 star review.
Fantastic customer service
Prestige provided fantastic customer service and went over and above by actually calling me - after I had said I couldn't find the certificate of authenticity. They guided me to exactly where the certificate was, tucked away in a small pocket of the handbag.
Great communication all of the way though and the final product was exemplary - exactly matched the photos and description.
My wife was delighted with her Chanel handbag, which says it all!
September 20, 2025
Reply from Posh Pawn
We're really happy to see the Clients wife loves their new Chanel Handbag and we thank them for their 5 star review.
Lovely gentlemen who helped me
Lovely gentlemen who helped me! Really friendly and professional.
September 29, 2025
Reply from Posh Pawn
We thank the Client for their 5 star review.
Friendly welcoming staff quick payment…
Friendly welcoming staff quick payment at a good price
September 26, 2025
Reply from Posh Pawn
We thank the Client for their 5 star review.
Another happy customer
The sales staff were very patience, polite and knowledgeable about the product they were selling
October 4, 2025
Reply from Posh Pawn
We thank the Client for their 5 star review.
Found the exact product I was looking for…
Found the exact product I was looking for online at Prestige. The goods arrived perfectly as described, the very next morning. My wife was over the moon.
September 29, 2025
Reply from Posh Pawn
We thank the Client for their 5 star review and we hope they enjoy their purchase.
Fast, efficient, first class experience
I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them authenticated, offer and payment. Incredible service at the Richmond branch. Bonus was while i was, there the founder James Constantinou (from the posh pawn tv series) was visiting the store- was such a nice guy and easy to chat to.
October 3, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following a recent visit to our Richmond Store. We hope to see them again soon.
Reply from Posh Pawn
We thank the Client for their 5 star review.
I had a disappointing experience with…
I had a disappointing experience with the Chelsea branch. The valuation offered was significantly lower—less than a quarter—compared to other places, where I was offered much higher amounts. Additionally, one team member was quite rude and aggressive, which made the experience even more unpleasant. Overall, I found the service to be lacking in professionalism and courtesy. I would recommend exploring other options where customer care and fair valuations are prioritized.
September 20, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for sharing their feedback following a recent visit to our Chelsea store.
After carefully reviewing their comments, we remain confident that the price offered reflected the best possible value within the current pre-loved market.
We’re sorry to hear this did not meet the expectations of the Client, and we hope they achieved a successful outcome elsewhere.
I had 2 watches which I no longer wear…
I had 2 watches which I no longer wear and I wanted to sell, so I visited the Gracechurch Street branch of Posh Pawn. The service was friendly, professional, and they were very knowledgable about the watch models. I would highly recommend Posh Pawn and would definitely use their services again, an excellent company and great team.
September 18, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following a recent visit to our London Bank Branch. We hope to welcome them back again soon.
Sharna was a delight to deal with and…
Sharna was a delight to deal with and overall experience was smooth, communication clear along the way and very human, which is a rare occurrence nowadays. I would definitely recommend if you are looking to buy or sell.
September 17, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following a recent visit. We are really glad they enjoyed the service and look forward to welcoming them back again soon.
I visited the Weybridge branch
I visited the Weybridge branch
today . 17/9...
Immediately greeted by friendly staff . Only had a few pieces of gold jewellery to sell that had been in the cupboard but wasnt made to feel uncomfortable.
Alina and her colleagues explained the whole process and the payment was quickly in my account. Thankyou and I would highly recommend the company
September 17, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following their visit to our Weybridge branch. We hope to welcome them back soon.
Paid a visit to Posh Pawn
Paid a visit to Posh Pawn, Guildford today to sell some gold. Welcomed by Alex, whom was very polite and informative. Thank you, Alex. Will definitely return.
September 14, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following a recent visit to our Guildford branch. We hope to welcome them back soon.
Good valuation!
I find their valuation fairly reasonable and they are very professional.
September 6, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review.
I personally lovely this company’s
I personally lovely this company’s specially in there weybridge branch and to the sales personal alina she’s accommodating and quick responds this comapany give a high value to offer compare to other and the store feels like I’m walking to Chanel store exquisite and the arrangement is beautiful highly recommended 10/10 star ⭐️
September 11, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following a visit to our Weybridge branch and hope to see them again soon.
Excellent service
Excellent service! Fast, professional and reliable. Isadora is amazing! Thank you!
August 29, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review following their recent visit. We hope to see them again soon.
Fabulous service
A lady with the name beginning with I helped me with my sale.
First class service. She let me know as soon as she did the bank transfer.
I was a bit sad as item was just collecting dust.
I was happy with the amount I got. I was able to help quite a few people out and pay all my debts off.
Definitely recommend 👌
August 27, 2025
Unprompted review
Reply from Posh Pawn
We are really glad the Client was happy with the service provided and we hope to see them again soon.
Curiosity paid off!
I was curious to try Posh Pawn in Gracechurch Street, and took a ring to them just looking for an estimate. I was met by Rebecca, who was absolutely great, very knowledgeable, friendly and very open about my best options. She made some great observations that hadn’t occurred to me and I consider myself to be fairly clued up. She made me a very fair offer, and considering the options of selling the ring privately and the hassle that goes with that, it was easy to accept the offer and leave with cash in an envelope! I was in and out within 20 minutes! A great selling experience and I’d definitely recommend Rebecca & the company!
August 22, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review and glad to see our Gracechurch St Team were able to help you. We hope to welcome them back again soon.
Excellent experience
Excellent experience, professional and and knowledgeable.
August 22, 2025
Unprompted review
Reply from Posh Pawn
We thank the Client for their 5 star review.
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