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Posh Pawn Reviews 

783
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, professional, and knowledgeable during every single store visit. People consistently appreciate the remarkably smooth, fast transactions, the comfortable store environment, and the very fair prices offered for their personal valuable goods. However, some people mentioned receiving very low valuations and disappointing payouts when trying to sell their luxury accessories or old vintage items. A few consumers also felt that the overall customer service could occasionally lack proper professionalism, leaving visitors feeling somewhat rushed and unwelcome during busy moments.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently kind,... See more

Service

People report positive experiences with service, highlighting the friendly, professional, and efficient... See more

Price

Customers consistently note positive experiences with price, highlighting fair and competitive offers for... See more

User experience

Clients share positive opinions on user_experience, highlighting a fast and seamless process. Reviewers... See more

Product

Consumers find product to be positive, highlighting a strong consensus on the quality of items and purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more

Company replied

Rated 5 out of 5 stars

We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient. I would definitely recommend this shop, especially if you are looking for a good pr... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. Pawn Shop
  2. Car Finance and Loan Company
  3. Jeweler
  4. Jewelry Store
  5. Loan Agency
  6. Watch Store

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

Get an Instant Cash offer Today!

We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

783 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(783)

182 reviews in the last 12 months

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Rated 5 out of 5 stars

Amy @ Loughton was friendly whilst…

Amy @ Loughton was friendly whilst being professional and sharing her knowledge on items that we were selling. The transaction was smooth and i felt comfortable that i was given a very fair price for our items. Would definitely use and come back again.

January 30, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Good offers. Fast payment and lovely staff

January 29, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Welcoming & friendly

Welcoming, friendly &helpful I found the hole experience relaxed & would 100% recommend

January 25, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Great experience

Great experience. Quick valuation and turnaround and quick money transfer. Lovely helpful staff Thank you!

January 21, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

First time using this company

First time using this company, excellent service and timing.
Would not hesitate to recommend.
Lynn

January 23, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Excellent professional company …

I have dealt with this delightful company before. My comments now have not wavered from my original of excellent. They are beyond and above excellent. Marta was the member of staff I dealt with just before Christmas. Faultless deliver down to a cup of tea! And worried that we were (my husband and myself) were using the tube to get back home! Highly recommend. My experience was in December 2025 but cannot get calendar to accept .

January 23, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 2 out of 5 stars

I thought the people who are not good at using online banking may use your shop to try to get money while many of banks buildings were closed

Although Bazaar the term existed I was not allowed to make my important items price by myself.
However, something British brands got price even I did not agree was better than nothing.

January 21, 2026
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Reply from Posh Pawn

Thank you for your review and we are sorry you were not happy with the outcome, however the items were appraised by our in-house specialists, and we cannot take customer opinion on value.

Our valuations are based on the current market condition, taking into consideration the secondary values and availability, our pricing and valuations are competitive, and we stand by the prices offered.

Rated 5 out of 5 stars

Very kind and helpful staff and…

Very kind and helpful staff and service. Highly recommended. Richmond branch. George street

I was served by Justin and Kathy.

January 19, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Fab Place

Wow, I didn’t expect to get seen so soon and have such an amazing experience, as I just rocked up to the Weighbridge store. Alina went through my many carrier bags of bits and bobs and gave an honest appraisal. Much of my stuff was rubbish but I did have a few bits that I was offered a fair price for. I’m very happy with my experience and would definitely recommend anyone to visit and see if their stuff is worth anything.
Thank you Alina

January 21, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

I'd never used a service like this…

I'd never used a service like this before. The ladies were very communicative and helpful regarding what I could and couldn't bring to the party so to speak! Highly recommend. Be warned though the handbags they have for resale are very appealing ! Thank you again Chelle 🩷 x

January 18, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff, I was offered a great price and payment was quick and easy …would definitely visit again and happily recommend them

January 13, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review and look forward to welcoming them back soon.

Rated 5 out of 5 stars

Welcoming staff

Welcoming staff, explained the process and paperwork involved. Sold my items and received the cash immediately. A very straightforward and pleasant visit.

January 12, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Prestige Loughton

I visited the Loughton store and the staff were very polite and helpful especially Amy who was very knowledgeable and patient answering questions and explaining details. I would definately recommend to friends. .

January 6, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

First time visiting the Weybridge shop

First time visiting the Weybridge shop. All staff were very professional an SSC helpful. Thanks to Alina the Store Manager and Appraiser I left happy. Would recommend to my friends

January 7, 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Would highly recommend Prestige

Would highly recommend Prestige. Theo was professional and took his time to review my items. They came back with a fair price and the transaction was easy and quick.

December 31, 2025
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

The experience was seamless with a team…

The experience was seamless with a team that was both welcoming and well-informed. I received my payment immediately. I would certainly return in the future.

December 30, 2025
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Straightforward, Professional Luxury Resale Experience

Excellent service from Sharon and the team in their Chelsea store. I sold a Birkin here and they offer competitive prices and are very knowledgeable. They also have great bags on display (Hermes, Chanel) listed far below retail, so keep an eye out for some bargains. Would recommend to anyone and everyone.

December 26, 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

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